Phillip Stokes
Colchester,Essex
Summary
Experienced HGV Class 2 Driver skilled in safe vehicle operation and load securing. Delivers goods on time while maintaining accurate delivery records and promptly reporting vehicle issues. Enhances customer satisfaction through attentive service and effective communication during deliveries.
Overview
31
31
years of professional experience
Work History
HGV Class 2 Driver with crane
M&J ROOFING Serivces
colchester, Essex
07.2024 - Current
- Operate HGV Class 2 vehicles across routes following strict safety protocols daily.
- Complete delivery paperwork and logbooks, ensuring accurate records for daily management review.
- Report vehicle defects and safety concerns promptly to uphold road safety standards.
HGV Class 2 Driver
Buildbase
Braintree, Essex
03.2024 - 07.2024
- Managed complaints with calm, clear communication and problem-solving.
- Maintained clean, safe working environments to eliminate accident risks.
- Achieved service time and quality targets.
home shopping driver
Asda
Colchester, EssSex
09.2022 - 03.2024
- Used safe driving practices at all times when operating vehicles.
- Delivered goods and services to customers on time and made sure they were in excellent condition.
- Collected and delivered goods and materials.
- Maintained vehicle in optimum condition for safety and reliability.
Driver
B&Q
Colchester, Essex
09.2021 - 09.2022
- Practised safe driving consistently when operating vehicles to ensure safety.
- Delivered goods and services to customers on time and made sure they were in excellent condition.
- Collected and delivered goods from suppliers to designated locations, ensuring timely and accurate service.
- Maintained vehicle in optimum condition for safety and reliability.
Home Shopper Driver
Asda Living
Colchester, Essex
09.2020 - 09.2021
- Worked quickly to pack orders in an efficient way and minimise damage or shifting of products.
- Followed all company standards and paid careful attention to customer requests.
Hygiene Team Leader
Indulgence Patisserie
Colchester, Essex
02.2019 - 09.2020
- Identified hygiene and cleaning labour requirements and developed staff rotas to meet operational needs.
- Inspected workplace to determine required improvements to eliminate hazards.
- Managed inventory of cleaning supplies, placing timely orders to avoid shortages and maintain workflow.
- Produced and distributed best practice guidelines to engage staff with health and hygiene targets.
- Kept accurate records of workplace procedures for future analysis.
- Assessed workplace compliance with key safety standards and government regulations, initiating remediation processes to correct deficiencies.
- Trained staff thoroughly ahead of work start dates to meet service objectives and maintain compliance with regulatory guidelines.
- Coordinated with department heads to schedule deep cleaning sessions, minimising disruption to operations.
- Conducted comprehensive training sessions for new staff on proper hygiene practices and safety procedures.
HGV Class 2 Driver Hiab
Slivertons
Colchester, Essex
11.2016 - 02.2020
- Safely operated HGV Class 2 vehicles across various routes, adhering to strict safety protocols.
- Completed delivery paperwork and logbooks, submitting to managers daily.
- Reported any vehicle defects or safety concerns immediately, prioritising road safety.
- Used excellent, attentive and friendly customer service techniques when communicating with customers during deliveries.
- Kept up-to-date hours, distances and break times in delivery management software to follow company procedures.
hgv2 driver hiab
collier and catchpole
colchester, essex
07.2011 - 11.2016
- Practised safe driving consistently while operating vehicles.
- Delivered goods and services punctually, ensuring excellent condition upon arrival.
- Collected goods from suppliers and ensured timely delivery to designated locations.
- Maintained vehicle in optimum condition for safety and reliability.
hgv2 hiab
Driverhire
colchester, essex
11.2010 - 07.2011
- Safely operated HGV Class 2 vehicles across various routes, adhering to strict safety protocols.
- Completed delivery paperwork and logbooks, submitting to managers daily.
- Reported any vehicle defects or safety concerns immediately, prioritising road safety.
- Kept up-to-date hours, distances and break times in delivery management software to follow company procedures.
HGV Class 2 Driver
Kent and Blaxill
colchester, essex
07.2008 - 11.2010
- Safely operated HGV Class 2 vehicles across various routes, adhering to strict safety protocols.
- Completed delivery paperwork and logbooks, submitting to managers daily.
- Reported any vehicle defects or safety concerns immediately, prioritising road safety.
HGV Class 2 Driver hiab
Travis Perkins
colchester, essex
10.2001 - 07.2008
- Safely operated HGV Class 2 vehicles across various routes, adhering to strict safety protocols.
- Completed delivery paperwork and logbooks, submitting to managers daily.
- Reported any vehicle defects or safety concerns immediately, prioritising road safety.
- Used excellent, attentive and friendly customer service techniques when communicating with customers during deliveries.
- Kept up-to-date hours, distances and break times in delivery management software to follow company procedures.
Sales Assistant
Focus DIY
colchester, essex
05.2001 - 10.2001
- Assisted customers in selecting products, offering detailed advice to meet their needs.
- Kept shelves neat, clean and organised through visual merchandising.
- Handled customer enquiries, providing prompt responses to questions about products and services.
- Processed sales transactions efficiently, handling cash, credit, and debit payments accurately.
Firbe Opt tech
Agilent Technologies
Ipswich, suffolk
03.2000 - 04.2001
- Set up equipment to test and verify functionality and performance, achieving 99.9% accuracy.
- Conducted diagnostics and troubleshooting to assess equipment performance and enhance reliability.
Machine Technician
Grabor Plastics
Sudbury, Suffolk
10.1999 - 03.2000
- Conducted regular preventive maintenance checks, significantly reducing potential for unexpected breakdowns.
- Utilised proper safety techniques and equipment to promote safety for self and others.
- Ran tests to guarantee machines worked properly after maintenance work.
- Kept machines in good working order by performing preventative maintenance.
- Recorded repairs and maintenance updates for future risk planning.
Factory Production Worker
Astralux Dynamics
, essex
06.1995 - 10.1999
- Packed finished products with care, preparing them for shipping and ensuring they met customer requirements.
- Maintained cleanliness and organisation in work area, following strict health and safety guidelines.
- Stayed in line with health and safety regulations by wearing personal protective equipment throughout factory production tasks.
Education
NVQ Level 1 -
Colchester Institute
Colchester01-1990
Skills
- Heavy goods vehicle driving
- Crane operation
- Load securing
- Route planning
- Vehicle inspection
- Equipment maintenance
- Safety compliance
- Hydraulic equipment operation
Timeline
HGV Class 2 Driver with crane
M&J ROOFING Serivces
07.2024 - Current
HGV Class 2 Driver
Buildbase
03.2024 - 07.2024
home shopping driver
Asda
09.2022 - 03.2024
Driver
B&Q
09.2021 - 09.2022
Home Shopper Driver
Asda Living
09.2020 - 09.2021
Hygiene Team Leader
Indulgence Patisserie
02.2019 - 09.2020
HGV Class 2 Driver Hiab
Slivertons
11.2016 - 02.2020
hgv2 driver hiab
collier and catchpole
07.2011 - 11.2016
hgv2 hiab
Driverhire
11.2010 - 07.2011
HGV Class 2 Driver
Kent and Blaxill
07.2008 - 11.2010
HGV Class 2 Driver hiab
Travis Perkins
10.2001 - 07.2008
Sales Assistant
Focus DIY
05.2001 - 10.2001
Firbe Opt tech
Agilent Technologies
03.2000 - 04.2001
Machine Technician
Grabor Plastics
10.1999 - 03.2000
Factory Production Worker
Astralux Dynamics
06.1995 - 10.1999
NVQ Level 1 -
Colchester Institute