Phillip Riste
Summary
Hardworking, enthusiastic, and determined professional. Over 20 years’ experience of working within business, self-employment, welfare to work, recruitment and sales. Able to work effectively and efficiently under pressure in a challenging environment. Excellent people skills, particularly verbal and written communication. Used to working accurately to set deadlines and targets. Good administrative and IT skills with experience of various computer software packages
Offering strong organisational and communication skills, with background in community engagement and volunteer coordination. Knowledgeable about building relationships, project management, and event planning. Ready to use and develop skills in networking, public speaking, and strategic planning in [Desired Position] role.
Overview
15
15
years of professional experience
Work history
Education and Outreach Coordinator
EDF Energy
12.2021 - Current
- Company Overview: Part of one of the most exciting and challenging projects within EDF
- At Hinkley Point C (HPC) we are building two new nuclear reactors (European Pressurised Water Reactor-EPR), the first in a new generation of nuclear power stations in the UK providing low carbon electricity for around six million homes
- Project planning/design, development and implementation of outreach activities that focus on the workforce mobilisation needs for HPC
- Ensuring HPC delivers its commitments to the local community and the project’s legacy ambitions
- Part of one of the most exciting and challenging projects within EDF
- At Hinkley Point C (HPC) we are building two new nuclear reactors (European Pressurised Water Reactor-EPR), the first in a new generation of nuclear power stations in the UK providing low carbon electricity for around six million homes
- Planned and executed advocacy campaigns, resulting in increased public support.
- Trained volunteers in various roles, enhancing their effectiveness during events.
- Facilitated workshops to educate individuals about relevant issues or causes.
- Liaised with key stakeholders, ensuring their involvement in important decisions and discussions.
- Ensured consistent messaging across all platforms through careful content management.
- Created educational resources to enhance public understanding of organisation's mission and objectives.
- Fostered positive relationships within the community, contributing to an enriched organisational image.
- Increased awareness of organisational goals through strategic communications planning.
- Identified potential partnership opportunities, leading to increased collaborative endeavours.
- Conducted research for developing more impactful outreach initiatives.
- Managed volunteer coordination tasks to ensure smooth event execution.
- Tracked and analysed feedback from outreach activities for continuous improvement.
- Developed partnerships with local organisations by conducting regular outreach activities.
- Collaborated closely with team members for successful project completion.
- Coordinated public events to increase organisational visibility and awareness.
- Developed comprehensive outreach programmes by understanding community needs and interests.
- Built positive, productive client relationships for enhanced social support.
- Attended regular training and supervision workshops for improved service user support.
- Maintained confidential case documentation in line with data protection regulations.
- Promoted independence and positive wellbeing when working with vulnerable adults and children.
- Kept detailed, accurate records for well-maintained care continuity between support staff.
- Provided mental health support to service users, as well as signposting community resources and local charities.
Employment Adviser
CMT Services
06.2021 - 11.2021
- Company Overview: CMT have been operating since 1993, and have delivered private and government funded training across the Southwest through our community-based training centres since 2003
- To deliver an employability contract to support the unemployed back to work
- Playing a key role in contributing to the UK’s economic recovery, ‘Restart’ which is a cornerstone of the Governments ‘Plan for Jobs’ strategy
- CMT have been operating since 1993, and have delivered private and government funded training across the Southwest through our community-based training centres since 2003
- Generated increased job satisfaction by providing focused career guidance and support.
- Facilitated positive outcomes with precise job matching services.
- Assisted with onboarding procedures for smoother transition of new hires.
- Coordinated job fairs, promoting company's reputation as a top employer.
- Liaised between employers and candidates, facilitating successful negotiations.
- Conducted detailed interviews, ensuring suitable applicant placement.
- Mentored employees on their career paths leading to increased job satisfaction.
- Fostered strong employer connections by attending networking events regularly.
- Gathered required evidence for reporting and claim processes.
- Set achievable employment goals to build client confidence.
- Sourced exclusive opportunities through collaboration with employers.
- Signposted partner agencies to improve client opportunities.
- Assessed and developed client employability skills.
Employment Programme Coordinator
Mencap
10.2020 - 06.2021
- Company Overview: Mencap is the leading voice of learning disability
- Everything they do is about valuing and supporting people with a learning disability, and their families and carers
- To deliver Mencap’s education-based programmes for supporting people with a learning disability to move closer to the job market and gain employment, through Supported Internships, Traineeships and Apprenticeships
- Mencap is the leading voice of learning disability
- Everything they do is about valuing and supporting people with a learning disability, and their families and carers
- Drafted project reports detailing progress and potential roadblocks.
- Improved programme efficiency by streamlining administrative processes.
- Ensured timely delivery of projects with effective time management strategies.
- Coordinated cross-departmental meetings, facilitating better collaboration.
- Attended industry conferences, staying updated on current trends and best practices in programme coordination.
- Maintained detailed records of project activities, ensuring transparency and accountability.
- Facilitated training sessions, enhancing staff skill sets.
- Liaised with stakeholders, establishing strong professional relationships.
- Monitored project timelines to avoid delays in deliverables.
- Facilitated staff training and development to meet project requirements.
- Delivered projects to deadlines and within assigned budgets.
- Presented analysis findings to key stakeholders to aid project momentum.
- Maintained safety documentation and certifications for compliant practices.
- Completed tasks on time to help team stay to schedule.
Business Advisor
TDA Services
03.2018 - 09.2020
- Company Overview: TDA provides advice, guidance, and support to business start-ups as well as those looking to grow
- To support delivery of the TDA Business Plan through provision of high-quality business support, principally to start up and existing enterprises in Somerset with an emphasis on improving the performance and growth of businesses supported
- TDA provides advice, guidance, and support to business start-ups as well as those looking to grow
- Facilitated training sessions, increasing staff competency levels.
- Devised strategic plans aligned with organisational objectives; promoted overall growth.
- Provided expert advice to clients, resulting in better decision-making.
- Built strong partnerships with key stakeholders to enhance business prospects.
- Cultivated a culture of continuous improvement, driving innovation within the company.
- Established strong rapport with clients; enhanced customer satisfaction levels.
- Developed customer relationships for improved brand loyalty.
- Delivered products and services in line with agreed arrangements and contracts.
- Made sure contractual obligations were met ahead of agreed service delivery.
- Updated databases with current client, contract and service agreements.
Business Advisor
Somerset Business Agency
08.2017 - 02.2018
- Company Overview: Somerset Business Agency provides advice, guidance and support to individuals, micro businesses, and start-ups as well as those businesses looking to grow
- Delivering business start-up, business advice and business support contracted for programmes, by providing direct support to customers, and participating in team initiatives including delivering peer support, workshops, training, and development
- Somerset Business Agency provides advice, guidance and support to individuals, micro businesses, and start-ups as well as those businesses looking to grow
Temporary Volunteer Engagement Advisor
CSW Group
06.2017 - 08.2017
- Company Overview: CSW Group manage hundreds of volunteering opportunities, in a wide variety of settings, which allows individuals to choose a rewarding experience that meets their needs
- Developed a strong working relationship with organisations and service areas and understand and meet their volunteer needs
- CSW Group manage hundreds of volunteering opportunities, in a wide variety of settings, which allows individuals to choose a rewarding experience that meets their needs
Employment Team Manager
Seetec Pluss
12.2009 - 05.2017
- Company Overview: Seetec Pluss is an award-winning Community Interest Company that supports thousands of people with disabilities and other disadvantages move towards and into employment each year
- Achieved contract performance, targets, and social outcome goals
- Successful management of the Work Choice team and associated budgets
- Achieved the effective delivery of employment programmes focusing on sustained job outcomes
- Ensured contractual compliance and developed a network of local stakeholders and employers to maximise employment outcomes
- Seetec Pluss is an award-winning Community Interest Company that supports thousands of people with disabilities and other disadvantages move towards and into employment each year
Education
CMI NVQ Diploma - Management and Leadership Level 5
OCR NVQ - Advice & Guidance Level 4
City & Guilds - Preparing to Teach in the Lifelong Learning Sector Level 3
NCFE Certificate - Counselling Skills Level 2
CIPD HR Fundamentals - Level 3
Supervising First Aid - for Mental Health Level 3
Prince 2 Awareness - undefined
Anti-bullying - Business Training
Intermediate Excel - undefined
Cyber Security - Small Business
Introduction to Bid Writing - undefined
BTEC Higher National Diploma - Business Studies and Finance
Skills
- Budgeting and financial control
- Multicultural sensitivity
- Effective networking
- Creative outreach strategies
- Influential persuasion
- Knowledge of crm systems
- Email marketing software
- Outreach initiatives
- Community engagement
- Microsoft Office Suite
- Programme development
- Social media promotion
- Volunteer recruitment and training
- Customer service-oriented
- Event planning
- Partnership development
- Stakeholder communication
- Volunteer coordination
- Volunteer recruitment
- MS office proficiency
- Content creation
- Motivational interviewing
- Project planning
- Network building
- Outreach programme development
- Mental health first aid
- Social media content creation
- Initiative taking
- Time efficiency
- Interpersonal sensitivity
- Customer Service
- Communication skills
- Cultural awareness
- Interpersonal communication
- Team Leadership
- Product knowledge
- Public speaking
- Financial reporting
- Strategic planning
- Resourcefulness
- Project Management
- Conflict Resolution
- Quality Assurance
- Process Improvement
- Regulatory compliance
- Data analysis
- Database management
- Case Management
- Budget management
- Stakeholder engagement
- Behavioural counselling
- Safeguarding procedures
- Persuasive communication
- Resource optimisation
- Relationship-building
- Effective delegation
- Self-motivation
- Client Relationship Management
- Project coordination
- Cultural competency
- Effective communication
- Resource allocation
- Customer service excellence
Custom
I enjoy most sports, including football, mountain biking and skittles. I am a keen music fan with knowledge of a wide range of music. I enjoy socialising and going to see bands play live. I also enjoy reading and have an interest in motor vehicles and caravanning. Helped as a Coronavirus Community Volunteer for Westfield United Reformed Church in Bridgwater during the pandemic.
Timeline
Education and Outreach Coordinator
EDF Energy
12.2021 - Current
Employment Adviser
CMT Services
06.2021 - 11.2021
Employment Programme Coordinator
Mencap
10.2020 - 06.2021
Business Advisor
TDA Services
03.2018 - 09.2020
Business Advisor
Somerset Business Agency
08.2017 - 02.2018
Temporary Volunteer Engagement Advisor
CSW Group
06.2017 - 08.2017
Employment Team Manager
Seetec Pluss
12.2009 - 05.2017
CMI NVQ Diploma - Management and Leadership Level 5
OCR NVQ - Advice & Guidance Level 4
City & Guilds - Preparing to Teach in the Lifelong Learning Sector Level 3
NCFE Certificate - Counselling Skills Level 2
CIPD HR Fundamentals - Level 3
Supervising First Aid - for Mental Health Level 3
Prince 2 Awareness - undefined
Anti-bullying - Business Training
Intermediate Excel - undefined
Cyber Security - Small Business
Introduction to Bid Writing - undefined
BTEC Higher National Diploma - Business Studies and Finance
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