Summary
Overview
Work history
Education
Skills
Websites
Custom
Affiliations
Accomplishments
Certification
References
Work availability
Timeline
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Phillip Minns

Phillip Minns

Romford,Essex

Summary

I am an accomplished leader with a proven track record of success in collaborative, cross-functional teamwork within high-pressure environments. I am dedicated to improving company sales goals and meeting business objectives and possess a wealth of knowledge and expertise in various fields.

As a former Military Intelligence Officer with over 20 years of experience, I have excelled in estate and facilities management, residential management, directorship, and business development roles at prominent corporations. I am confident in my ability to optimise processes, maximise efficiency, and implement innovative technological advancements, and possess unparalleled communication and business knowledge.

I believe that by working together and leveraging our collective skills and expertise, we can achieve great things and overcome any challenge. Let's continue to collaborate and strive towards financial and business success.

Overview

30
30
years of professional experience
5
5
years of post-secondary education
5
5
Certification

Work history

Senior Asset Manager UK/EU/USA

DAMAC Properties
London
10.2022 - Current
  • Overseeing the management of the buildings and any managing agents employed to carry out the day-to-day management of the buildings
  • DAMAC's representative is dedicated to UK/EU/USA Assets, based in London- Commercial, retail, private and residential.
  • Strong business acumen with a great understanding of the financial reporting to the Board as required and recognising where improvements and cost savings could be made
  • Conducting a thorough audit of all locations, while also developing innovative strategies to maximize revenue and exceed targets
  • Actively mentoring several overseas DAMAC staff regarding property management in the UK.
  • Retained knowledge of legal and statutory requirements to achieve compliance.
  • Budget planning and coordination, taking into account local market changes.
  • Monitored and recorded asset maintenance and potential future costs to accurately portray data and advise clients.
  • Coordinated contractors, consultants and stakeholders to deliver projects within time and budget targets.
  • Protected client interests when resolving financial matters.
  • Conducted investigations into customer and company finances to support sound investment decision-making.
  • Improved service quality through tactical reactive and preventative maintenance programmes.
  • Advised on investment decisions and business deal terms from financial perspective.
  • Presented performance outcomes to key stakeholders and highlighted improvement gaps to continue company growth.
  • Protected client interests, researching all possibilities for favoured outcomes.
  • Briefed asset teams on daily priorities and delegated tasks to achieve them.

Property Director

BALLYMORE PROPERTIES
01.2019 - 10.2021
  • Oversee 3750 prestigious apartments within Europe’s most extensive residential development as well as Ballymore’s flagship site, which houses a Clubhouse, swimming pool, restaurants, bars, and over 25 commercial units
  • Oversee the completion and management of 907 PRS units over 8 different buildings and locations
  • Managed 53+ personnel in varying roles and complete budget control
  • Led Health & Safety planning and organisation in conjunction with risk assessments and method statements issued for completed works
  • Collaborated with contractors to verify Health & Safety procedure compliance
  • Vast experience leading Facilities Management contracts and H&S legislation
  • Introduced many sustainable money-saving ideas, with the residents gaining all the revenue from such entrepreneurial ideas
  • Review and implementation of technical, and operational systems and processes required to monitor the performance of critical providers, including the TPFM contract
  • Identified and resolved operational issues impacting productivity, performance or profitability.
  • Championed a customer-centric approach, enhancing overall service delivery and satisfaction.
  • Monitored operations to assess and highlight results.
  • Formulated business plans to increase growth and minimise costs for company.
  • Initiated and oversaw innovative marketing campaigns, enhancing brand visibility.

Residential Director

HARRODS (ESTATE ASSET MANAGEMENT)
01.2013 - 01.2019
  • Acted as Head of Health & Safety and provided leadership to 65 + staff
  • Oversaw Berkeley Homes flagship development (One Tower Bridge) and HPGL development (Chelsea Waterfront) of 1000+ new mixed-use build apartments
  • Work with the finance team to create a single form of financial data
  • Distributed workload and delivered job evaluation, personnel interviews, classification changes, performance evaluations and ensured personnel followed personal development record
  • Collaborated with client and residents regarding service charge issues and directed contractors toward access permits and Health & Safety compliance of development
  • Drafted and implemented Disaster Recovery Plans and site procedures for staff, residents, and contractors.
  • Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
  • Offered bespoke advice on property value based on current market estimates.
  • Managed customer relationships to achieve high satisfaction rate.
  • Advised customer on contract law and property law.

ESTATE Manager

WARMC; Rendall & Rittner
01.2007 - 01.2013
  • Conducted intensive property market research to stay abreast of trends and developments.
  • Oversaw transfer of property rights to meet strict deadlines.
  • Acted as main point of contact for tenants, contractors and third party agents.
  • Conducted routine inspections in line with proper procedures and within agreed timescales.
  • Advised customer on contract law and property law.
  • Inspected properties regularly to verify good cleanliness standards and maintenance.
  • Coordinated with maintenance for required repairs.
  • Advised tenants on included and excluded charges for accurate billing information.
  • Oversaw property maintenance, working with various tradesmen to complete repairs.

Military Intelligence Officer

Management; HM Forces
01.1986 - 01.2008
  • Utilised knowledge to collect relevant information from different sources for producing reports.
  • Developed probable cause by taking undercover assignments and managing confidential informants.
  • Worked within communities to build trust and compile data for future policy changes.
  • Analysed gathered information to suggest alternate conclusions.
  • Developed threat and risk assessments with ranked response options.
  • Collaborated cross-functionally to evaluate and mitigate interactions.
  • Prepared and briefed intelligence and security presentations to senior leaders.
  • Advised and offered suggestions to senior military members and commanders based on intelligence findings.
  • Worked in partnership with enforcement agencies to provide specialised skills.
  • Evaluated policies for technical feasibility and potential constraints.
  • Entered and retrieved intelligence from databases on open-source and classified systems and platforms.
  • Outlined recommendations in detailed reports founded on data-driven insights.

Education

Bachelor of Science - Education

UEA London
London
08.2008 - 06.2013

Skills

  • Relationship Building
  • Financial Management
  • Strategic Planning & Analysis
  • New Build Flagship Development
  • Brand Awareness and Custodian
  • Business Development
  • Contract Management
  • Operations
  • Exceptional Communication
  • Change Management
  • Conflict Resolution
  • Property appraisals
  • Portfolio management
  • Long-term budgeting
  • Statistical analysis
  • Liability management
  • Communication skills
  • Problem-solving
  • Leadership
  • Team building
  • Public relations

Custom

References on request

Affiliations

  • Running
  • Charity Fund raising

Accomplishments

Team leader of the year commendation 2022- Ex Forces in Employment awards

Queens commendation


Certification

Qualified Coach

Qualified Teacher

Mental health First aider

References

References available upon request.

Work availability

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Timeline

Senior Asset Manager UK/EU/USA

DAMAC Properties
10.2022 - Current

Property Director

BALLYMORE PROPERTIES
01.2019 - 10.2021

Residential Director

HARRODS (ESTATE ASSET MANAGEMENT)
01.2013 - 01.2019

Bachelor of Science - Education

UEA London
08.2008 - 06.2013

ESTATE Manager

WARMC; Rendall & Rittner
01.2007 - 01.2013

Military Intelligence Officer

Management; HM Forces
01.1986 - 01.2008

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Phillip Minns