Summary
Overview
Work history
Education
Skills
Affiliations
References
About me;
Personal Information
Timeline
Generic
Phillip Longman

Phillip Longman

Brough,East Ri

Summary

A dedicated professional with extensive expertise in performance monitoring, profit and loss understanding, and customer relationship management. Demonstrates strong skills in logistics coordination, IT infrastructure understanding, and customer service. Possesses cultural awareness, leadership skills, health and safety compliance knowledge, team leadership abilities, and comprehensive product knowledge. Committed to driving organisational success through effective management and strategic planning.

Seasoned professional with focus on optimising operational workflows and driving business growth. Streamlines processes and enhances team performance to achieve organisational goals. Utilises strategic planning and cross-functional leadership to deliver consistent results.

Overview

24
24
years of professional experience
4018
4018
years of post-secondary education

Work history

Silo Operations Manager

Watts Mix
South Cave, East Riding of Yorkshire
02.2025 - Current
  • Attention to detail, implemented solutions, increased productivity.
  • Managed inventory efficiently to minimise stockouts and overstock situations.
  • Created a collaborative work environment for positive team dynamics.
  • Directed safety protocols implementation, created safer workplace conditions.
  • Created digital file classification system for company-wide use.
  • Managed vendor relationships to ensure timely delivery of services.
  • Fostered a culture of continuous learning, improved workforce competency levels.
  • Delivering at meeting clients to ensure a smooth handover is achieved and keeping connections with customers to ensure no unforeseen issues arise.

DSM Manager (Dry Silo Mortar)

Watts Mix
South Cave
01.2022 - 02.2024
  • Ensuring the day to day running of the most important and biggest asset to the company runs efficiently with minimal downtime
  • Planning the driver deliveries and ensuring the day's work is achievable within driver's hours
  • Taking orders and dealing with independent and blue-chip companies with all their requirements for wet and dry mortar
  • Ensuring plant efficiency and materials are never compromised
  • Planning maintenance and being involved in plant maintenance and progression
  • Setting work out for our Silo fitters and ensuring new sites have silo deliveries on time and site breakdowns and servicing is completed
  • Offering over the phone advise to sites when complications arise and being available at all times to resolve issues quickly as possible
  • Ordering parts and consumables for the plant and vehicles
  • Dealing with vehicle breakdowns, service schedules and restoration work
  • Organizing driver's holidays, leave and training
  • Liaising with plant fitters, engineers and 3rd party companies for maintenance and repair work on a bespoke mortar plant
  • Hiring and terminating drivers and fitter's contracts when required
  • Following disciplinary procedures when alternative methods are exhausted
  • Pushing for improvements and betterment on a whole for the business with achievable costs in mind
  • Fostered a positive work environment with regular team-building activities.
  • Managed team dynamics by implementing conflict resolution strategies.
  • Enforced safety regulations to reduce workplace accidents.
  • Delivered high-quality products to increase customer satisfaction.

Concrete Shipping manager

Watts Mix
South Cave
01.2021 - 12.2021
  • Taking orders and dealing with customers pricing and queries
  • Planning work to ensure we hit targets and satisfy customer's needs
  • Liaising with plant batcher's to ensure production is efficient over 5 mixing plants
  • Led performance reviews, identified areas for improvement.
  • Facilitated staff training, resulting in better customer service.
  • Liaised with suppliers to ensure timely deliveries.
  • Dealing with drivers, organising holiday leave and staffing at all times
  • Ensuring drivers are aware of their role and being efficient as possible
  • Organising training and CPC courses for all drivers under my management
  • Hiring and terminating driver contracts
  • Dealing with plant engineers to ensure downtime is kept to a minimum and orders fulfilled and customers satisfied
  • Making sure our plants are safe and compliant and improvements are made where necessary

Class 2 Mixer Driver / Tanker Driver / Hook-Loader Driver

Watts Mix
South Cave
10.2019 - 12.2021
  • Loading vehicle using various batching systems at our 5 plants
  • Delivering Concrete, Cemfloor and Mortar to sites and properties all over Yorkshire & Lincolnshire
  • Managing my driving hours and breaks effectively to maximise work output
  • Compliant with digital tachographs, Manual and Automatic lorries
  • Powder tanker proficient, filling silos on site over the country
  • Hook-loader proficient, delivering and collecting silos

Bus Driver

EYMS
Hull
05.2017 - 10.2019
  • To operate various types of buses to transport students, commuters between locations
  • Typically work without direct supervision and therefore fully responsible for the safety and satisfaction of their passengers
  • Dealing with customers face to face, complaints and difficult driving situations

Coach builder

WHF ltd
08.2012 - 04.2017
  • Specialising in all types of motor-sport trailers and hospitality units
  • In this role, I have been involved with bespoke units and prototypes including 'show' lorries that companies use to demonstrate their products
  • The likes of Samsung, Intel, Aston Martin and research science laboratories
  • As a small company I also had to fulfil a customer service role as customers would come to see the progress with their orders and discuss additions and next step processes
  • I also would travel to make repairs or renew parts around the country dealing with customers and problems on my own
  • Repaired damaged parts efficiently, maximising longevity of vehicles serviced.
  • Enhanced customer satisfaction by delivering bespoke coach designs as per individual preferences.
  • Contributed technical expertise to solve complex problem during assembly line operations.
  • Collaborated with engineers for seamless incorporation of mechanical components.
  • Developed comprehensive knowledge in coach building by consistently working with a variety of materials.
  • Worked from complex technical drawings to achieve finished results in line with detailed specifications.

Body shop operative & Senior Door maker

Montracon
Market Weighton, East Riding of Yorkshire
06.2010 - 08.2012
  • As a body-shop operative I have had hands on experience with all parts of building a large range of refrigerated trailers and blast freezers
  • Took the role as senior door producer after a short time making all types of doors, including extensive complicated blast freezer doors
  • Working from technical drawings during the manufacturing process
  • Giving advice and feedback to management to encourage growth and ensuring deadlines are met

Freight Operations Clerk

P&O Ferries
Hull
07.2004 - 09.2009
  • To take specific responsibility for the processing of unaccompanied and driver accompanied units, advanced bookings on the North Sea services
  • Deal with enquiries relating to cargo being loaded or unloaded on board all the vessels operating in or out of Hull or Teesport

Apprenticeship Sign Maker / Operation Managers Assistant

Sovereign Signs
Hull
07.2001 - 06.2003
  • Apprenticeship to full time Sign maker: Making large- and small-scale interior and exterior signs, shaping and forming letters, on site fitting when required
  • Operations Assistant; Delegation of duties into the relative departments with explanations if required, liaising, and explaining to the fixing crews that thorough knowledge of the task is understood and dealing with sub-contractors
  • Also speaking with customers and dealing with complaints and deadlines
  • Fabricated signs from a variety of materials, demonstrating versatility in skillset.
  • Coordinated with fellow team members effectively, promoting a harmonious work environment.
  • Delivered first-rate customer service whilst discussing and finalising design specifications.

Education

special constable -

Humberside Police
01.2015 - 01.2017

sign making - undefined

Hull City Council
01.2001 - 01.2002

Howden School - undefined

Howden School
Howden, East Yorkshire
01.1995 - 01.2001

Full UK Driving license - undefined

European Computer Driving License - word, Excel, outlook

Hull College
Hull, Kingston upon Hull

Carriage of Dangerous Goods -

P&O Ferries
Hull, Kingston upon Hull

First Aid Course - undefined

Humberside Police

Passenger Carrying Vehicle - undefined

EYMS

Cat C Licence & CPC - undefined

Welwyn

Skills

  • Performance monitoring
  • Profit and loss understanding
  • Customer relationship management
  • Logistics coordination
  • IT infrastructure understanding
  • Customer Service
  • Cultural awareness
  • Leadership skills
  • Health and Safety Compliance
  • Team Leadership
  • Product knowledge

Affiliations

  • Football
  • Mountain Biking
  • Fitness
  • Guitars
  • Music in many genre's
  • Stand up comedy

References

References available upon request.

About me;

  • I am a very proud father, who enjoys his time by cycling, walking, and embracing family time.
  • Absolutely adore guitars, and love listening to a varying music catalogue.
  • Enjoy watching football with my lads and also taking them to play for their teams.
  • When I can I play for Priory Vets football team.

Personal Information

Date of birth: 11/12/84

Timeline

Silo Operations Manager

Watts Mix
02.2025 - Current

DSM Manager (Dry Silo Mortar)

Watts Mix
01.2022 - 02.2024

Concrete Shipping manager

Watts Mix
01.2021 - 12.2021

Class 2 Mixer Driver / Tanker Driver / Hook-Loader Driver

Watts Mix
10.2019 - 12.2021

Bus Driver

EYMS
05.2017 - 10.2019

special constable -

Humberside Police
01.2015 - 01.2017

Coach builder

WHF ltd
08.2012 - 04.2017

Body shop operative & Senior Door maker

Montracon
06.2010 - 08.2012

Freight Operations Clerk

P&O Ferries
07.2004 - 09.2009

Apprenticeship Sign Maker / Operation Managers Assistant

Sovereign Signs
07.2001 - 06.2003

sign making - undefined

Hull City Council
01.2001 - 01.2002

Howden School - undefined

Howden School
01.1995 - 01.2001

Full UK Driving license - undefined

First Aid Course - undefined

Humberside Police

Passenger Carrying Vehicle - undefined

EYMS

Cat C Licence & CPC - undefined

Welwyn

European Computer Driving License - word, Excel, outlook

Hull College

Carriage of Dangerous Goods -

P&O Ferries
Phillip Longman