Phillip Guvheya
Hull
Summary
Talented Support Worker focused on improving client lives through high-quality support and patient instruction. Proficient in life, social skills, helping clients integrate into community and live more robust lives. Dynamic professional with a proven track record in providing exceptional emotional support and life skills development, honed across roles at Achieve Together Healthcare and Azura Safari Camp. Excelled in creating engaging community programs and fostering independence, leveraging skills in documentation and cultural sensitivity. Achieved significant client progress through innovative support strategies and effective communication. Reliable Support worker enthusiastically pursuing opportunity to add immediate value to growing team. Inspired to help others and driven to apply unfailing work ethic to meet objectives. Industrious and committed with skills for multitasking and managing time well.
Overview
26
26
years of professional experience
Work History
Support Worker
Achieve Together Healthcare
01.2024 - 05.2024
- Kept clients engaged in social networks and communities for personal health and growth.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Promoted community integration by providing extensive physical, emotional and social support.
- Participated in professional development and training opportunities to enhance clinical skills.
- Assisted clients in identifying community resources and connecting with appropriate services.
- Documented client progress and activities in accordance with agency policies and procedures.
- Assisted clients in developing and setting realistic goals to promote positive change.
- Developed and maintained strong relationships with community resources for successful referrals.
Cheese Packer
Sevancia Fromage & Dairy. UK Ltd/ Thrive Agency Gr
10.2023 - 12.2023
- Wrapped and packed perishable food in boxes based on quality and quantity.
- Checked food goods for quality to remove unwanted items and pack fresh goods.
- Proved successful working within tight deadlines and a fast-paced environment.
- Decontaminated work areas using sprayers to apply cleaning and disinfecting solutions.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Utilized safety equipment and gear while packaging food items.
- Prepared food packaging boxes by folding and taping.
- Communicated with supervisors regarding any issues with packaging process.
- Lifted, moved and organized large boxes of food to transport to and from storage.
- Utilized adhesive labels and other materials to package items.
- Loaded items onto conveyor belts and pallets.
- Cleaned and maintained production area and equipment.
- Sealed containers and packages with glue, tape or other materials.
Support Worker
Siakobvu District Hospital
08.2019 - 08.2023
- Kept clients engaged in social networks and communities for personal health and growth.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Promoted community integration by providing extensive physical, emotional and social support.
- Participated in professional development and training opportunities to enhance clinical skills.
- Assisted clients in identifying community resources and connecting with appropriate services.
- Participated in interdisciplinary team meetings to coordinate care for clients.
- Conducted home visits to assess clients' home environment and provide support.
- Implemented community outreach programs to promote mental health awareness.
- Devised and implemented community-based programs to promote mental health awareness.
- Monitored clients' progress to adjust treatment plans accordingly.
- Collaborated with other professionals to plan and coordinate care for clients.
- Documented client progress and activities in accordance with agency policies and procedures.
- Assisted clients in developing and setting realistic goals to promote positive change.
- Educated clients and families on mental health, wellness and recovery topics.
Safari Guide/Assistant Camp Manager
Azura Safari Camp
06.2010 - 06.2019
- Entertained tour guests with various props and signs for maximum engagement, fun, and lasting memories.
- Demonstrated superior professionalism while interacting with customers and vendors.
- Planned and executed efficient tour routes by using maps and other navigational tools.
- Furnished customers with unique experiences by developing and creating new tour routes.
- Guided groups of up to 9 people on scheduled tours.
- Inspected tour sites for potential hazards and arranged for repairs when needed.
- Utilized effective communication and problem-solving skills to quickly resolve customer issues.
- Informed tour members of safety risks associated with attractions, confirming customer security.
- Developed engaging and informative scripts, guiding tour members through attractions.
- Collaborated with other tour guides to provide comprehensive and enjoyable experience.
- Delivered timely and accurate updates to tour coordinator regarding tour progress.
- Built personal relationships with guests to promote positive experiences.
- Guided groups of up to 9 people on scheduled tours.
- Checked tour vehicles for cleanliness, safety and functionality.
- Assisted tour members with luggage, bags and maps while handling other helpful tasks.
- Maintained accurate records of tour members and managed customer paperwork for organizational maintenance.
- Established positive relationships with tour members through fun and engaging conversation.
- Provided information on various sites throughout area, relaying little-known stories to provide interest.
- Arranged for additional resources and personnel when needed to accommodate larger tour requests.
- Worked closely with management staff to create new and lucrative tours.
- Managed time efficiently in order to complete all tasks within deadlines.
- Supervised, guided and assisted students during crafts, art projects, games and other activities to provide developmental stimulation.
- Monitored camper behavior during activities, effectively handling discipline situations and encouraging positive behavior.
- Safeguarded campers, providing general first aid and distributing medication to children as directed.
- Earned First Aid, CPR and St John's Ambulance certifications with emphasis on children's treatment protocols.
- Planned weekly camp program schedules for sports, field trips and arts and crafts activities.
- Tracked facilities and equipment safety and cleanliness and took corrective action to resolve emerging issues.
- Promoted camp across and Tanzania skillfully coordinating social media, print ads and websites.
- Developed and directed programs suitable for children between ages of 6 and 12.
- Maintained camper files, properly storing and maintaining personal information.
- Answered phones quickly, addressing questions, taking messages and forwarding calls.
- Organized field trips to off-site locations and handled scheduling, transportation and payments.
- Opened and closed facilities and secured building at end of program by locking doors and turning off lights.
- Trained and mentored new camp counselors in operations practices and camper-focused activities.
- Maintained fun, learning-focused atmosphere by smoothly handling conflicts and developing culture centered around collaboration and personal responsibility.
- Supervised young campers in recreational activities such as youth sports, aquatics, and arts, and crafts.
- Attended required meetings and training sessions on non financial management and vehicle maintenance workshops.
- Complied with state licensing requirements under direction of program manager.
- Created interesting and educational lesson plans and implemented activities while engaging with children.
- Supervised camper and team safety by issuing clear directives for ideal behaviors and required monitoring strategies.
- Liaised with food service managers and cooks with respect to food-related program requirements.
- Offered campers compassionate support for personal and social issues, helping each develop positive skills for dealing with interpersonal conflicts.
Safari Guide
ZimSun Safari Camps & Wilderness Safaris
01.1998 - 05.2010
- Guided groups of up to 9 people on scheduled tours.
- Delivered timely and accurate updates to tour coordinator regarding tour progress.
- Checked tour vehicles for cleanliness, safety and functionality.
- Collaborated with other tour guides to provide comprehensive and enjoyable experience.
- Demonstrated superior professionalism while interacting with customers and vendors.
- Utilized effective communication and problem-solving skills to quickly resolve customer issues.
- Worked closely with management staff to create new and lucrative tours.
- Established positive relationships with tour members through fun and engaging conversation.
- Planned and executed efficient tour routes by using maps and other navigational tools.
- Inspected tour sites for potential hazards and arranged for repairs when needed.
- Furnished customers with unique experiences by developing and creating new tour routes.
- Assisted tour members with luggage, bags and maps while handling other helpful tasks.
- Maintained accurate records of tour members and managed customer paperwork for organizational maintenance.
- Built personal relationships with guests to promote positive experiences.
- Arranged for additional resources and personnel when needed to accommodate larger tour requests.
- Entertained tour guests with various props and signs for maximum engagement, fun, and lasting memories.
- Informed tour members of safety risks associated with attractions, confirming customer security.
- Developed engaging and informative scripts, guiding tour members through attractions.
- Provided information on various sites throughout area, relaying little-known stories to provide interest.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Education
GED -
Nyamunga High School
Zimbabwe12.1990
Skills
- Transcription and dictation
- Emotional Support
- Life Skills Development
- Daily living support
- Behavioral support
- Mobility Assistance
- Mobility support
- Documentation abilities
- Meal Preparation
- Cultural Sensitivity
- Meal Planning and Preparation
- Clean Driving Record
- Cleaning and sanitizing
- Daily living assistance
- Recreational Activities
Timeline
Support Worker
Achieve Together Healthcare
01.2024 - 05.2024
Cheese Packer
Sevancia Fromage & Dairy. UK Ltd/ Thrive Agency Gr
10.2023 - 12.2023
Support Worker
Siakobvu District Hospital
08.2019 - 08.2023
Safari Guide/Assistant Camp Manager
Azura Safari Camp
06.2010 - 06.2019
Safari Guide
ZimSun Safari Camps & Wilderness Safaris
01.1998 - 05.2010
GED -
Nyamunga High School
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