Summary
Overview
Work history
Education
Skills
Hobbies and Interests
References
Timeline
Generic

PHILLIP GROOM

Stevenage,Hertfordshire, UK

Summary

I am an adaptable and resilient individual who has experience in warehouse assembly line and dispatch operation. Throughout my previous roles, I have demonstrated the ability to work under pressure while being aware of health and safety regulations. This health and safety-conscious mindset is also reflected in my Student First Aid (VTQ) training. Over the years I have developed strong communication skills, active listening, and organisational abilities, which have complemented a proven track record of effective teamwork and problem solving. I specialise in efficiently reaching customer demands and therefore am eager to leverage my abilities and pursue professional development in the manual production or retail sectors. The work that interests me the most is full-time work as a dispatch operative.

Overview

2
2
years of professional experience

Work history

Dispatch Operative

Allied Bakeries (Jark Recruitment)
Stevenage, Hertfordshire
01.2025 - Current
  • Decanted food products to the quantities required by AB customers.
  • Picked and sorted products using a computer system that records the quantities for each shop.
  • Tipped double-decker lorries, carefully removing products from their straps and moving them to the end of the bay.
  • Loaded products onto single-deck lorries and tightly fastened them to prevent load spills.
  • Worked within a safe distance from forklift operation, being fully aware of the floor markings indicating forklift lanes.
  • Cleaned the warehouse at the end of my shift, making sure there is room for imported products.
  • Communicated product shortages and expiration dates to minimise waste.

Metallic Production Operative

Senior Aerospace Thermal Engineering
Royston, Hertfordshire
08.2024 - 10.2024
  • Formed complex metallic components as part of a metallic engineering team.
  • Operated various hydraulic and fly press machines.
  • Conducted routine inspections and reported faults to ensure product quality.
  • Ensured the appropriate disposal of hazardous waste to comply with health and safety regulations.
  • Demonstrated a health- and safety-conscious mindset in manual handling work.
  • Kept my workstation clean, tidy, and operating smoothly to meet weekly production targets.

Mentor (Work Experience)

Marriotts School
Stevenage, Hertfordshire
09.2023 - 07.2024
  • Prepared younger students for their integration into year 7.
  • Tailored learning plans to each student, helping them set achievable goals.
  • Encouraged openness and employed empathy while working through my mentees hardships.
  • Maintained confidentiality to create a safe and supportive environment.
  • Motivated my mentees to work hard and stay focused on their schoolwork.

Retail Assistant (Work Experience)

The Entertainer
Stevenage, Hertfordshire
02.2023 - 02.2023
  • Delivered excellent customer service with a smile on my face.
  • Dealt with a plethora of customer enquiries during World Book Day.
  • Ensured visual merchandising standards with regular display updates.
  • Managed and replenished stock.
  • Communicated with my team about product embargo deadlines and stock quantities.

Education

GCSEs -

Marriotts School
Stevenage, SG2 8UT

A-level -

Marriotts School Sixth Form
Stevenage, SG2 8UT

Skills

  • Student First Aid (VTQ) Training
  • Assembly line experience
  • Customer service
  • Manual handling
  • Computer proficiency
  • Confidentiality
  • Stress management
  • Multitasking
  • Communication
  • Active listening
  • Organisation
  • Teamwork
  • Problem solving


Hobbies and Interests

  • Reading (I read psychology and philosophy books)
  • Fitness (I go to the gym regularly)

References

  • Mr B Pearce, DHT: Quality of Education, Marriotts School, Stevenage, Hertfordshire, SG2 8UT, b.pearce@marriotts.herts.sch.uk
  • Mr D Waldock, Team Leader, Orchard Road, Royston, Hertfordshire, SG8 5JZ, dwaldock@thermalengineering.co.uk

Timeline

Dispatch Operative

Allied Bakeries (Jark Recruitment)
01.2025 - Current

Metallic Production Operative

Senior Aerospace Thermal Engineering
08.2024 - 10.2024

Mentor (Work Experience)

Marriotts School
09.2023 - 07.2024

Retail Assistant (Work Experience)

The Entertainer
02.2023 - 02.2023

GCSEs -

Marriotts School

A-level -

Marriotts School Sixth Form
PHILLIP GROOM