Phillip Gardner
Bedford,Beds
Summary
Accomplished security professional with extensive expertise in safety and security procedures, regulations, and team leadership. Proven track record in managing security operations, including CCTV monitoring, risk management, and loss prevention. Skilled in emergency response, vulnerability assessment, and incident reporting. Adept at training and developing security officers to enhance operational efficiency. Committed to ensuring public safety through effective threat analysis, intrusion detection, and crowd control strategies. Career goal: to leverage comprehensive security knowledge to advance organisational resilience and protection measures.
Reliable and proactive, bringing strong observational skills and calm demeanour. Skilled in conflict resolution and maintaining secure environments, with focus on customer service. Dedicated to contributing to safety and security of the site.
Possessing significant experience in security management and risk assessment. Capable of enhancing security procedures and ensuring compliance with all relevant regulations. Specialised in implementing innovative security solutions, creating safe environments, and minimising potential threats.
Overview
23
23
years of professional experience
1
1
Certification
Work history
Security officer
B&M Retail
Bedford, Beds
09.2025 - Current
- Patrolled premises regularly, contributing to a safe work environment.
- Managed lost property system effectively, returning items to rightful owners promptly.
- Collaborated with Police for enhancing site security measures.
- Coordinated with other officers on shift changes smoothly and effectively.
- Upheld strict access controls for ensuring building security.
- Wrote detailed incident reports, facilitating ongoing improvements in security protocols.
- Assisted HR during termination processes, ensuring employee departures were conducted peacefully.
- Checked identification of visitors thoroughly to prevent unauthorised entries onto the premises.
- Assisted in emergency evacuation drills, ensuring all staff understood procedures.
- Responded quickly to any disturbances or incidents on site whilst maintaining professional calmness.
- Responded to alarms with swiftness, ensuring minimal disruption to operations.
- Trained new members of the security team, raising overall team performance levels.
- Handled minor disputes amongst staff calmly and professionally, minimising disruptions at work..
- Patrolled property during open hours, observing activities and deterring vandalism or criminal activity.
- Remained flexible in rapidly moving environment and adapted to developing situations.
Mobile Patrol Security Officer
Intacept Security
Saint Neots, CAM
03.2025 - 09.2025
- Locking and unlocking of clients premises.
- Patrolling sites on foot and in vehicle.
- Completing reports and relaying information to control room.
- Answering calls to alarm signals, comms failures and fire signals.
- Liaising with emergency services and clients when necessary.
- Created detailed incident reports, aiding police investigations when required.
- Identified potential security risks for preventative measures.
- Handled conflict situations calmly, avoiding escalation whenever possible.
Security Manager
Midsummer Place
Milton Keynes, Bucks
09.2002 - 01.2025
- Created and implemented security standards and policies to safeguard company assets and employees.
- Analysed and evaluated security operations to identify risks or opportunities for improvement.
- Prepared reports or made presentations on internal investigations and losses or violations.
- Collected and analysed security data to determine security needs, security program goals or program accomplishments.
- Conducted physical examinations of property for compliance with security policies and regulations.
- Purchased all security-related supplies, equipment, or technology.
- Managed security department budget.
- Ensured efficiency and quality of security operations.
- Participated in emergency management and contingency planning.
- Trained security officers in security rules and procedures.
- Supervised security officers, assigned jobs and evaluated performance.
- Monitored security policies, programs and procedures to ensure compliance with internal security policies and applicable government security requirements, policies and directives.
- Assessed risks to mitigate potential consequences of incidents and develop plan to respond to incidents.
- Conducted threat or vulnerability analyses to determine impact of probable severity of natural or man-made disasters or criminal activity on organisation’s operations.
- Coordinated security operations or activities with Police, fire and other agencies.
- Completed rosters for security team, making sure all areas are covered and protected.
- Identified, investigated and resolved security breaches.
- Created and implemented security standards, policies and procedures.
- Planned security for special and high-risk events.
- Communicated security status, updates and actual and potential problems, used established protocols.
- Analysed and evaluated security operations to identify risks and opportunities for improvement through auditing, review and assessment.
- Liaised with external contractors to improve physical site security.
Skills
- Safety and security procedures and regulations
- Security team leadership, training and development
- Security resource allocation
- CCTV experience
- Company risk management
- Loss prevention expertise
- Staff assessments
- Emergency response
- Vulnerability assessment
- Security training
- Penetration testing and threat analysis
- Incident reports
- Training oversight
- Staff monitoring
- Operations management
- Data protection
- Resource allocation
- Investigation techniques
- Business continuity
- Employee performance evaluation
- Schedule management
- Emergency planning
- Responsive communication
- Vehicle inspection techniques
- Public relations acumen
- Anti-Terrorism tactics
- Intercom systems use
- CCTV operation knowledge
- Body search procedures
- Decision-Making under stress
- Risk assessment capability
- Security equipment handling
- Hostile situation management
- Access control and alarm system knowledge
- Crowd control strategies
- Fire safety training
- Conflict Resolution
Certification
- SIA Door Supervisor licence
- SIA CCTV Controller licence
- Personal license for sale of liquor
- IOSH
- First aid
Affiliations
- Model making
- Motor sport
Timeline
Security officer
B&M Retail
09.2025 - Current
Mobile Patrol Security Officer
Intacept Security
03.2025 - 09.2025
Security Manager
Midsummer Place
09.2002 - 01.2025