PHILIPPA TRANTER

Fostered a supportive learning environment through engaging coaching methods.

• Collaborated with management to create personalised development plans for employees.
• Engaged effectively with new starters and apprentices to enhance integration.
• Ensured compliance with company policies while developing training initiatives.

Trained younger staff members, enhancing skills and fostering a supportive work environment.

• Maintained optimal stock levels to prevent shortages and excesses affecting profit margins.
• Cultivated team spirit through effective communication and leadership initiatives.
• Implemented cost control measures, increasing profitability of the establishment.

• Created a welcoming atmosphere through friendly interactions with passengers.
• Contributed to high customer satisfaction levels via exceptional interpersonal skills and attention to detail during in-flight services delivery.
• Administrated detailed reports regarding incidents or medical emergencies encountered during flights promptly and accurately.
• Supported colleagues during busy periods or emergencies demonstrating team spirit and reliability.

• Initially hired as an assistant and promoted within three months, acting manager for the latter five months to cover maternity leave.
• Managed inventory levels by implementing effective stock control measures.
• Recruited and trained staff members; improved overall team performance.
• Performed administrative duties; ensured efficiency in store operations.
• Organised staff schedules to ensure optimal coverage during peak times.