Compassionate and adaptable professional with highly relevant transferable skills in communication and problem-solving. Demonstrates strong empathy and ability to manage challenging situations. Dedicated to making a positive impact in the visitor center lead role.
Overview
24
24
years of professional experience
8
8
years of post-secondary education
Work history
Primary Care Practitioner
The Coastal Practice Practice
Great Yarmouth, Norfolk
2022.06 - Current
Compiled detailed reports on patient conditions to assist doctors in accurate diagnosis and treatment planning.
Maintained confidentiality of sensitive information, consistently upholding professional ethics.
Provided psychological support to distressed patients, significantly reducing anxiety levels.
Coordinated with multidisciplinary teams to ensure seamless provision of patient care.
Delivered holistic care plans to enhance overall patient wellbeing.
Community Psychiatric Nurse
Hertfordshire Partnership Foundation Trust
Braintree, Essex
2016.03 - 2022.11
Conducted comprehensive patient assessments to diagnose mental health conditions accurately.
Advocated on behalf of patients, ensuring their rights and interests were protected.
Liaised with family members providing them insights into the condition of their loved ones.
Tailored therapeutic strategies to individual patient needs, optimising recovery outcomes.
Established trusting relationships with patients by delivering consistent, compassionate care.
Maintained accurate records to track patient progress effectively.
Community Psychiatric Nurse
North Essex NHS Partnership Trust
Loughton, Essex
2001.09 - 2016.11
Collaborated with multidisciplinary teams for holistic patient care.
Tailored therapeutic strategies to individual patient needs, optimising recovery outcomes.
Conducted comprehensive patient assessments to diagnose mental health conditions accurately.
Liaised with family members providing them insights into the condition of their loved ones.
Advocated on behalf of patients, ensuring their rights and interests were protected.
Provided emotional support to patients, enhancing mental wellbeing.
Established trusting relationships with patients by delivering consistent, compassionate care.
Facilitated group therapy sessions leading to enhanced communication among participants.
Developed coping mechanisms amongst patients, aiding successful reintegration into society.
Assisted in crisis situations, resulting in deescalation and safer environments.
Offered psycho-educational advice for better management of mental health conditions.
Handled high-stress situations calmly fostering an environment that promoted healing.
Maintained accurate records to track patient progress effectively.
Improved community understanding of mental health issues via educational workshops.
Consulted with psychiatrists and other behavioural health staff in designing appropriate treatment plans for clients.
Project Manager- Deaf Awareness Training
North Essex Partnership Foundation Trust
Essex Wide, Essex
2012.09 - 2012.12
Secured buy-in from all stakeholders with persuasive presentations of benefits of proposed changes.
Delivered high-quality results whilst adhering to strict deadlines and budget constraints.
Expedited issue resolution to minimise delays in project timelines.
Achieved NHS priority to train approximately 1000 Trust staff in deaf awareness, resulting in key improvement to audiology services and additional organisational funding of circa £200k
Education
Diploma of Higher Education- RMN - Mental Health Nursing
Angela Ruskin University
Essex
2001.09 - 2004.06
Mentorship in Public Services - Mentoring/ teaching students