- Guitarist & Vocalist
- Live performer in a band and solo
- Private music teacher
- Avid sports fan
- Avid film fan (A-Level in film studies)
- Competent cook and avid food lover
- Supporter of projects & charities
Philip Simpson
Windsor,Berkshire
Summary
Results-driven Director with expertise in retail sales and service management. Specialises in customer relationship management, logistics coordination, and financial oversight, consistently enhancing customer satisfaction and driving sales growth. Skilled in account reconciliation, supply chain management, and negotiation, fostering team collaboration to support strategic sales initiatives and improve operational efficiency.
Overview
27
27
years of professional experience
Work History
Director
Music Box Retail Limited
Windsor, Berkshire
03.2013 - Current
- Delivered customer-facing retail sales and ensured ongoing customer satisfaction through dedicated service
- Expert advice on products, applications & suitability
- Executed stock purchasing and implemented sales profiles based on ongoing sales trends
- Administration of sales accounts, reconciliations, accounts payable & credit control
- Managed staffing schedules and enhanced team performance through effective scheduling
- Performed specialist repairs on customer equipment. & general maintenance
- Management of local logistics, schedules & deliveries
Sales Advisor
Tuba Talk The Music Company (Hooters)
Watford, Hertfordshire
06.1999 - 02.2013
- Assisted customers with sales queries and service requests to ensure satisfaction.
- Coordinated with team to streamline equipment servicing and repair processes.
- Executed repairs and performed general maintenance on customer equipment to maintain functionality.
- Completed tasks based on management requests within deadlines.
Education
Higher National Diploma - Audio Engineering & Music Business Studies
Kingston University
Kingston upon Thames01-1999
Skills
- Retail management
- Client management
- Customer retention
- Logistics management
- Supply chain
- Account reconciliation
- Financial management
- Employee management
- Data decision-making
- Persuasive negotiation
- Sales strategy
Interests
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Director
Music Box Retail Limited
03.2013 - Current
Sales Advisor
Tuba Talk The Music Company (Hooters)
06.1999 - 02.2013
Higher National Diploma - Audio Engineering & Music Business Studies
Kingston University