Overview
Work history
Timeline
PHILIP PARSONS

PHILIP PARSONS

PUCKLECHURCH, BRISTOL

Overview

42
42
years of professional experience

Work history

Postman

ROYAL MAIL
BRISTOL, South Gloucestershire
01.2015 - Current
  • Callers office staff
  • Working in the caller's office serving the public their undelivered items
  • Taking money for surcharges, arranging redeliveries, investigating customer complaints and resolving them, managing redirection cards as to what day they should go out to the posties to be on date, managing p.o
  • Boxes for collection or delivery, booking in undelivered parcels on the s.p.s Computer system
  • Also training other staff to use the Service Point System
  • Computer system on the correct I.D
  • Procedures for collection of mail
  • Also, I have been a C.W.U Union rep for about 2 years now I have read agreements by the C.W.U
  • And Royal Mail and negotiated stage warnings and absences due to sickness also for disciplinary matters
  • During a office revision I negotiated and got five full time jobs van driving parcel routes in a meeting with the area manager in West of England mail centre.
  • Developed customer trust by providing traceability of mail through tracking numbers.
  • Used computerised tracking software to monitor delivery progress.
  • Distributed flyers and postcards to promote mailing services.
  • Submitted reports to supervisors regarding accidents or incidents during time of duty.
  • Organised mail deliveries by priority and nearest location.
  • Secured customer signatures for deliveries using delivery management software.
  • Collected payments using money order or automated teller machines.
  • Responded to customer enquiries and escalated complaints to management.
  • Carried out thorough vehicle checks, aiding preventative maintenance for minimal service disruption.
  • Sorted mail between routes to maximise efficiency.
  • Participated in meetings with supervisors to discuss issues or concerns.
  • Maintained exceptional service times during peak delivery seasons for consistent levels of customer satisfaction.
  • Responded to customer tracking enquiries, using postal system to obtain information on mail status.
  • Adhered to security policies to maintain service integrity.
  • Organised and delivered internal mail to organisational personnel.
  • Sorted and differentiated types of packages.
  • Organised logistics of special deliveries.
  • Established daily priorities based on varied workload.
  • Liaised with colleagues and customers using accurate, up-to-date information.
  • Executed mail-handling tasks reliably to improve quality of service and achieve high customer satisfaction.
  • Sorted mail items by hand for delivery to local customers or transport to other offices.
  • Walked between mail locations carrying bags or pushing carts of mail.
  • Dispatched mail to businesses and homes within area covered by mail office.
  • Operated vehicle to transport parcels between mail locations.
  • Collected signatures and payments from customers sending and receiving mail.

Night sorter Royal Mail

Royal Mail
BRISTOL, South Gloucestershire
01.2005 - 01.2015
  • Unloading the lorry from the mail centre logging what type of mail it is and their weights for monthly target figures
  • Sorting mail and delivering in the morning.
  • Labelled and distributed mail with high accuracy.
  • Operated mail sorting machinery, including setup and safety checks.
  • Operated scanner device, inputting mail items for tracking.
  • Redirected and returned illegible mail.
  • Reported annual incidents in line with health and safety procedures.
  • Consolidated sorted mail in staging bay, improving efficiency of loading operations.
  • Sorted and differentiated types of packages.
  • Maintained basic records of incoming and outgoing correspondence.
  • Adhered to security policies to maintain service integrity.
  • Walked between mail locations carrying bags or pushing carts of mail.
  • Liaised with colleagues and customers using accurate, up-to-date information.
  • Established daily priorities based on varied workload.
  • Organised and delivered internal mail to organisational personnel.
  • Sorted mail items by hand for delivery to local customers or transport to other offices.

Operational Postman Delivery

Royal Mail
BRISTOL, South Gloucestershire
01.1986 - 01.2005
  • Postman Royal Mail sorting mail, completing redirections and preparing a delivery frame and delivering by van or by foot.
  • Organised mail deliveries by priority and nearest location.
  • Sorted mail between routes to maximise efficiency.
  • Distributed flyers and postcards to promote mailing services.
  • Carried out thorough vehicle checks, aiding preventative maintenance for minimal service disruption.
  • Participated in meetings with supervisors to discuss issues or concerns.
  • Used computerised tracking software to monitor delivery progress.
  • Developed customer trust by providing traceability of mail through tracking numbers.
  • Secured customer signatures for deliveries using delivery management software.
  • Established daily priorities based on varied workload.
  • Sorted mail items by hand for delivery to local customers or transport to other offices.
  • Adhered to security policies to maintain service integrity.
  • Dispatched mail to businesses and homes within area covered by mail office.
  • Sorted and differentiated types of packages.
  • Completed sorting and delivery tasks in line with target timeframes.

Territorial Army Soldier Light Infantry (v)

Home.Service.Force, 6LI BATH 155 WESSEX REGT V
BRISTOL, South Gloucestershire
01.1989 - 01.1993
  • First aid, weapon handling, map reading, field craft, guarding installations Tregantle fort in Cornwall us v S.A.S.(Radio masts for nuclear submarines)
  • Also, guarding the mayor of Bristol at the TA centre Horfield Bristol, as was the time of the I.R.A
  • With I.D
  • Checks and vehicle searches and looking for I.E.D.`s.
  • Patrolled designated coverage areas and evaluated terrain for defensive use.
  • Administered first aid and followed basic lifesaving procedures in emergency situations.
  • Briefed team on readiness, equipment status and enemy locations for sound decision-making.
  • Responded to emergencies with speed, coherence and knowledgeable assistance.
  • Performed fire team member duties during situational training exercises.
  • Maintained 100% accountability of all assigned equipment.
  • Secured buildings, rooms and perimeters whilst minimising exposure times.
  • Operated weaponry and communication systems.
  • Prepared for military action with short notice.
  • Remained composed and focused in highly stressful situations.
  • Performed diligent grounds patrols for thorough base security.
  • Kept explosives and munitions safe and secure.
  • Acted quickly and effectively in emergency response situations, providing reliable aid.
  • Maintained weaponry and equipment to meet combat requirements.
  • Trained in combat and weaponry to meet field demands.
  • Fueled and prepared vehicles for military action.

Territorial Army Soldier, Radio operator, Driver

ROYAL CORP OF TRANSPORT, BRISTOL
BRISTOL, South Gloucestershire
01.1986 - 01.1988
  • Maintained 100% accountability of all assigned equipment.
  • Responded to emergencies with speed, coherence and knowledgeable assistance.
  • Led fire team during infantry dismounted battle drills and situational training exercises, providing maximum safety.
  • Topped up oil and tyres to support vehicle safety and functionality.
  • Administered first aid and followed basic lifesaving procedures in emergency situations.
  • Planned routes and schedules to achieve consistent service availability.
  • Patrolled designated coverage areas and evaluated terrain for defensive use.
  • Notified management of vehicle safety concerns and issues, enabling prompt maintenance and repair.
  • Washed and polished service vehicles to maintain professional appearance.
  • Carried out vehicle checks and organized repairs to achieve timely resolution.

Industrial sewing Machine Mechanic

Avon Industrial Sewing Machines
BRISTOL
01.1982 - 01.1986
  • Diagnosed machine malfunctions by inspecting components and testing systems.
  • Supported new processes and replaced outdated components by installing new equipment and parts.
  • Cleaned and lubricated moving parts, increasing useful life of industrial machines.
  • Run and set machines to meet production targets and goals.
  • Proposed changes to improve machinery operation.
  • Calibrated machine components to adjust speed and keep operations running smoothly.
  • Checked output to spot machine-related faults or flaws.
  • Recorded maintenance and repair procedures for future reference purposes.
  • Reported faults to supervisors and carried out remedial work to fix issues.
  • Tracked and used resources carefully, reducing production expenses.
  • Observed work processes, identified potential hazards and recommended changes to improve safety.

Night School Welding course

Soundwell Technical College
BRISTOL, South Gloucestershire
01.1983 - 01.1984
  • Welding course mig, tig, electric and gas welding
  • (Evening classes).
  • Welding course was because I was working on an escort mark one it needed complete floors and door sills renewing.

Apprentice Sewing Machine Mechanic

SOUNDWELL TECH COLLEGE BRISTOL
BRISTOL, South Gloucestershire
01.1982 - 01.1983
  • City and guilds 205/1 basic engineering 1982-83
  • City and guilds 205/2 basic engineering,
  • U.E.I. 199 1 and 2 basic engineering
  • Indentured Industrial sewing machine mechanic apprenticeship.
  • Read and interpreted schematic drawings and project specifications.
  • Carried out project tasks under supervision.
  • Understood and interpreted technical drawings and specifications.
  • Developed technical knowledge by shadowing and learning from experts.
  • Dissembled and reassembled machinery when carrying out cleaning and inspections.
  • Established controls and operating procedures for functionality, safety and long-term durability.
  • Calibrated and maintained control systems for mechanical equipment.

Timeline

Postman - ROYAL MAIL
01.2015 - Current
Night sorter Royal Mail - Royal Mail
01.2005 - 01.2015
Territorial Army Soldier Light Infantry (v) - Home.Service.Force, 6LI BATH 155 WESSEX REGT V
01.1989 - 01.1993
Operational Postman Delivery - Royal Mail
01.1986 - 01.2005
Territorial Army Soldier, Radio operator, Driver - ROYAL CORP OF TRANSPORT, BRISTOL
01.1986 - 01.1988
Night School Welding course - Soundwell Technical College
01.1983 - 01.1984
Industrial sewing Machine Mechanic - Avon Industrial Sewing Machines
01.1982 - 01.1986
Apprentice Sewing Machine Mechanic - SOUNDWELL TECH COLLEGE BRISTOL
01.1982 - 01.1983

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PHILIP PARSONS