Customer service representative
- Facilitated customer loyalty programmes to enhance customer retention.
- Maintained a clean, orderly work environment promoting a conducive atmosphere for both staff and customers.
- Processed orders promptly ensuring a positive shopping experience for customers.
- Mitigated conflicts by providing timely and effective solutions to disputes raised by customers.
- Assisted customers with product selection to ensure satisfaction.
- Handled cash transactions accurately, enhancing trust between business and clientele.
- Upheld company policies whilst interacting with customers to maintain brand reputation.