Summary
Overview
Work History
Education
Skills
Software
Additional Information
Timeline
Generic

Philip Knott

Operation Manager
Welwyn Garden City

Summary

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Exceptional Operations Manager focused on successful team building, cost-cutting and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams. Seasoned Operations Manager and talented leader with 40 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

34
34
years of professional experience
5
5
years of post-secondary education
1
1
Language

Work History

Operations Manager

Thurrock Council
Thurrock , Essex
08.1988 - Current
  • Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
  • Prepared annual budgets with controls to prevent overages.
  • Identified and resolved unauthorized, unsafe or ineffective practices.
  • Led improvement initiatives to advance operational efficiencies and increase revenue.
  • Partnered with vendors and suppliers to effectively manage and budget.
  • Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles.
  • Formulated processes to reduce downtime and financial loss.
  • Advanced productivity KPIs to achieve key business goals and objectives.
  • Directed initiatives to improve work environment, company culture or overall business strategy.
  • Reviewed operations reports to understand numbers and trends.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
  • Collaborated cross-functionally to refine procedures, devise best practices and enforce quality metrics.
  • Introduced new methods, practices and systems to reduce turnaround time.
  • Spearheaded department training to enhance employee performance and boost employee productivity.
  • Developed systems to track and log work issues.
  • Built and reviewed master service agreements to simplify and streamline contract negotiation process.
  • Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.

Education

St Audrey's
Hatfield
08.1973 - 08.1978

Skills

    Risk analysis and management

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Software

Excel, Word

Additional Information

I enjoy the work i do in the community

I Joined Radiant Lodge in 2007, progressed through every office, Main Offices held, 2012 J Warden, 2013 S Warden, 2014 W Master, 2015 IPM – Charity Steward, 2016 Charity Steward – Assistant Treasurer, 2017 Almoner – Assistant Treasurer, 2018 Almoner – Assistant Treasurer, 2019 Almoner

2020 Charity Steward - Mentor, 2021 Charity Steward – J Warden, 2022 Treasure – Charity Steward

I Have attended the Charity Steward, Almoner, Leading Lights, and Mentor seminars, i became a member of Radiant Chapter 4200 and i was exalted in May 2022.

I was invested to LGR in 2022

I do enjoy the work that i carry out in the

· I have assisted the Riding for the disable (RDA),

· I have played Father Christmas for the last 7 years traveling the streets at night, making visit`s to specials needs schools raising money for local Charity,

· I am key fund raiser for the Hatfield Poppy Appeal,

· I played a pivotal role bring Inclusive football into Hertfordshire and London, this has enabled over 200 disable people to play a sport that they love, this league has now grown to be the biggest in the county which is fully support by the FA,

· I played a Pivotal role in organized a Christmas Day meal for the Homeless and Venerable people, I was also able to negotiate with local retailers who then kindly donate all the food

· Most recently I am assisted in delivering meals on wheels for the elderly, as a volunteer during the pandemic

· At weekend I am Current assisting at COVID testing stations, as a volunteer

· Two nights a week I was delivering food Parcel to people that where shielding

· I have been a fund raiser for the following Charity’s/Project, SANDS, Herts Homeless, The Hatfield Calendar, where all profits went to local charity’s, Jamie McVeigh Foundations, Potential Kids, Dementia,

· I help fundraising for a charity called Butterflies who are based at Lister Hospital, (they support end of life patients and their families.

Timeline

Operations Manager

Thurrock Council
08.1988 - Current

St Audrey's
08.1973 - 08.1978
Philip KnottOperation Manager