PHILIP JOSEPH
Coventry
Summary
Compassionate and reliable Care Assistant with experience providing person-centred support to elderly and vulnerable adults, including personal care, mobility assistance, and meal support. Skilled in monitoring health, documenting observations, administering medications under supervision, and following care plans and safeguarding procedures. Strong communicator and team player who promotes dignity, independence, and a safe, positive environment for residents and their families.
Overview
1
1
Certification
5
5
years of post-secondary education
4
4
years of professional experience
Work history
Team Lead
Amazon Logistics UK (BHX3)
Daventry
2025.02 - 2026.07
Shipping Clerk
Amazon Logistics UK (BHX3)
Daventry
2023.08 - 2025.02
- Enhanced dispatch accuracy by 15% by introducing stricter quality control protocols and more organized workflows.
- Maintained 99% shipment accuracy, ensuring every parcel was checked before dispatch.
- Conducted regular Gemba sessions with managers to spot process gaps and suggest improvements.
- Used logistics systems like FC Warehouse Management System, Excel, and SQL to track shipments and optimize delivery routes for better quality performance.
- Monitored stock flow to prevent delivery hold-ups, cutting down delays by 10%.
Health care assistant
Lords care
Northampton
2022.08 - 2023.09
- Provided compassionate personal care and assistance for residents per shift (bathing, dressing, mobility support), improving resident comfort and independence while maintaining dignity and following care plans and safeguarding policies.
- Collaborated with multidisciplinary team to monitor health changes, accurately document observations and medication administration, contributing to reduced incidents and timely escalation of concerns to nursing staff and families.
Education
Masters - logistics and supply chain management
Coventry university
Coventry, UK 2022.09 - 2023.08
MBA - finance
Anna University
2019.06 - 2021.03
B.COM - computer
MG university
2016.07 - 2019.03
Safeguarding - Awareness of mental health
Welfare Academy
LutonSkills
- Quality Control Procedures - Expert
- Process Improvement - Expert
- Root Cause Analysis - Expert
- Health & Safety Compliance - Expert
- Team Leadership - Expert
- Quality Assurance Audits - Expert
- Risk Assessment - Expert
- Inventory Inspection - Expert
- Lean Manufacturing - Expert
Certification
- Jan 2025 - Health & Safety Training Certification, Amazon
- Mar 2024 - Quality Management Systems (QMS), Amazon
LANGUAGES
Hindi - Native Speaker
Tamil - Native Speaker
Malayalam - Native Speaker
English - Native Speaker
HOBBIES AND INTRESTS
Fitness, Footballer, Arts, Graphic design, Music
Accomplishments
- Quality Inspection: Successfully reduced product delivery defects by 20% in Amazon through quality inspection protocols.
- Quality Performance: Led multiple teams to consistently meet and exceed quality performance targets
- Delivery Timelines: Identified and fixed CPT inefficiencies through Gemba sessions, improving delivery timelines.
Links
LinkedIn
Timeline
Team Lead
Amazon Logistics UK (BHX3)
2025.02 - 2026.07
Shipping Clerk
Amazon Logistics UK (BHX3)
2023.08 - 2025.02
Masters - logistics and supply chain management
Coventry university
2022.09 - 2023.08
Health care assistant
Lords care
2022.08 - 2023.09
MBA - finance
Anna University
2019.06 - 2021.03
B.COM - computer
MG university
2016.07 - 2019.03
Safeguarding - Awareness of mental health
Welfare Academy