Philip Hazlehurst

Compiled daily sales reports for head office review.

Managed cash handling and banking operations for site.

Conducted regular stocktakes to identify inventory discrepancies.

Coordinated stock ordering to optimise display aesthetics and minimise waste.

Resolved customer complaints promptly, ensuring satisfaction.

Covered additional sites during staffing shortages.

Worked extra shifts as required to maintain service levels.

• Fast and efficient replenishment of stock
• Quality control for removal of out of date and bad quality items
• Safely controlling the entry and exit of vehicles in and out of the warehouse
• Booking in stock from deliveries to the system
• moving stock from the warehouse to the shop floors and storage chillers ready for replenishment
• Use of manual and electric pallet trucks to move stock around warehouse and store
• Loading of salvage and returns to trucks to go back to depot
• Working within a small team to deliver excellent results and a store stocked and ready to trade by opening in the morning.

• Promoted from Team Leader to Manager within six months.
• Interviewed job candidates and made staffing decisions.
• Counted cash drawers and made bank deposits.
• Assigned employees to specific duties to best meet the needs of the shop.
• Reordered inventory when it dropped below predetermined levels.
• Instructed staff on appropriately handling difficult and complicated sales.
• Examined merchandise to verify that it was correctly priced and displayed.
• Planned budgets and authorised payments and merchandise returns.
• Trained and developed new associates on POS system and key sales tactics.
• Implemented a new ordering process and identified poor work habits to improve process effectiveness.
• Generated repeat business through exceptional customer service.

• Answered questions regarding the store and its merchandise.
• Greeted customers and ascertained customers' needs.
• Maintained records related to sales.
• Helped customers with questions, problems and complaints in person and via telephone.
• Stocked shelves and supplies and organised displays.
• Organised racks and shelves to maintain the visual appeal of the store.
• Developed positive customer relationships through friendly greetings and excellent service.
• Trained and served as a peer coach for new sales associates.
• Examined merchandise to verify that it was correctly priced and displayed.

• Answered questions regarding the store and its merchandise.
• Greeted customers and ascertained customers' needs.
• Stocked shelves and supplies and organised displays.
• Organised racks and shelves to maintain the visual appeal of the store.
• Developed positive customer relationships through friendly greetings and excellent service.
• Trained and served as a peer coach for new sales associates.
• Processed sales and payments