Summary
Overview
Work History
Education
Skills
Certification
Additional Information
References
Timeline
Generic
Philip Hardinges

Philip Hardinges

Wellingborough,Northampton

Summary

A results-driven Senior Manager with over 13 years of experience specializing in health, safety, and compliance within large-scale facilities and property operations. With a strong track record in managing health and safety programs, mitigating risks, and ensuring strict adherence to legal and regulatory standards, I am committed to fostering safe and compliant work environments across all levels of operations.

I have extensive expertise in implementing health and safety initiatives, conducting risk assessments, and leading safety audits to identify areas for improvement. My focus on safety compliance and continuous improvement has consistently resulted in a reduction of incidents and enhanced operational performance. As a leader, I set high standards for safety practices, providing clear guidance and support to teams and contractors, ensuring that safety is embedded in every aspect of operations.

With over 17 years of experience in facility and personnel management, I possess strong leadership skills in managing diverse teams, fostering a culture of safety, and resolving complex safety challenges. I am dedicated to promoting a proactive safety culture, where all staff members are empowered to prioritize well-being and compliance, contributing to a safer workplace. My ability to balance the needs of the organization with safety goals has led to successful outcomes in high-risk environments.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Hard Services Manager

Travis Perkins plc
Northampton
10.2023 - 03.2025
  • Specialising in supplier contract management for electrical, HVAC, fire risk, asbestos risk, and water risk for the Travis Perkins group Property estate covering 1400+ branches (UK & Ireland)
  • Group compliance management for the above categories.
  • Monitoring, managing and producing management and financial reports on supplier performance against SLA's and KPI's to ensure contracts are adhered to and group compliance is maintained through the CAFM system
  • As a member of the FM Senior Leadership team, I'm responsible for technical advice, H&S and compliance guidance to 15 members of the FM team and other stakeholders in other business functions such as Construction, Minor works, Branch, Legal and Safety team
  • Oversee and approve EICR, fire system, building fabric and grounds remedial works and agree and approve specification for HVAC repairs or replacement with specialist contractors.
  • Budget responsibility for PPM schedule and repairs, reactive and proactive maintenance and line management of the PPM planning team to ensure all statutory, regulatory and required PPM visits are completed on time, to budget to reduce compliance risk
  • Mitigate FM issues efficiently by liaising with RFM's to achieve suitable solutions.
  • Implemented contingency plans, minimising operational disruptions.

Operations Manager

Weston Favell Shopping Centre
Northampton
05.2022 - 10.2023
  • Responsible for whole business operations of both the Hard and Soft FM services (£2m budget)
  • Deputising for the Centre Manager when necessary
  • Oversee and implement the Soft service operation by a third party contractor. Actively manage KPI, strategy and compliance
  • Manage, develop and mentor circa 40 cleaning, security and maintenance staff
  • Reduced overhead costs through efficient resource allocation and budget management.

Technical Services Supervisor

Amey
Northampton
03.2022 - 05.2022
  • Responsible for Technical services within a PFI contract with 43 schools across Northampton
  • To line manage a team of 9 engineers, 2 planners and an apprentice,
  • Ensuring that all compliance and PPM tasks are scheduled in the CAFM software, booked and carried out on time and within budget
  • Review reports and book remedials to be completed within the time constraints of the contracts SLA's to avoid financial penalties
  • Produce management and financial reports on all aspects of the technical operation and present to the company and the Client
  • Liaise closely with the Helpdesk team to review all reactive works across the 43 schools and allocate engineers or contractors to meet SLA’s on or in good time to avoid financial penalties
  • Give technical advice to all other business sectors on the account when needed

Hard Services Manager

Weston Favell Shopping Centre
Northampton
07.2017 - 03.2022
  • Responsible for setting and effectively managing the Hard Services Strategy in line with other business and organization strategies
  • To set and manage both the FM service charge and Capex budgets with regular review to ensure its maximised whilst ensuring it’s not overspent (C£2m)
  • Carry out the tendering, procurement and the ongoing management and monitoring of all contracts for compliance, PPM and reactive maintenance via both external contractors and the in-house maintenance team
  • Introduced new software applications to increase operational efficiency and contractor safety.
  • Responsible for overseeing all major development works and new tenant fit outs ensuring compliance with relevant laws/legislation and CDM along-side appointed Project Managers and with Tenant representatives, Landlord/Managing agents and other stakeholders
  • To have full responsibility of all Health & Safety compliance, implementation and monitoring for the asset and to work closely with the Risk Management team to ensure risk is reduced, managed, and monitored in-line with the business strategy, this includes all accident investigation and responsibility for insurance claims
  • As the Sustainability lead, I have full responsibility in reducing our environmental impact in line with the Managing agents ESG commitment and have implemented various energy saving initiatives successfully

Duty Officer (Manager)

Northampton Leisure Trust
Northampton
11.2012 - 07.2017
  • Responsible for implementing all aspects of the business strategy plan set by the senior management team with a main responsibility of Facility Management for the Centre including monitoring and measuring its performance of maintenance tasks, budgets and sustainability too
  • Instructing works and managing contractors in line with relevant laws and CDM where necessary
  • Responsible for the Health and Safety compliance and monitoring of the Centre in line with the overall business strategies, policies laws and regulations
  • Risk management for the facility including all pool areas and specialist pool activities, incident reporting and incident investigation
  • Manage all operational staff, rosters, recruitment and disciplinaries in line with HR law and liaise with our specialist HR advisors if needed

Interim General Manager

Cripps Recreation Centre
Northampton
09.2011 - 11.2012

Franchise Manager

Water Babies
Peterborough and Cambridge
02.2011 - 09.2011

Duty Manager

Cripps Recreation Centre
Northampton
01.2008 - 02.2011

Gym Manager

Cripps Recreation Centre
Northampton
01.2006 - 01.2008

Recreation Assistant

Cripps Recreation Centre
Northampton
01.2005 - 01.2006

Education

P405 Management of Asbestos -

BOHS

General Certificate -

NEBOSH

Managing Safely -

IOSH

Mental Health First Aid -

St Johns Ambulance

L8 Legionella Awareness -

BOHS

SMSTS -

City & Guilds

NVQ Level 3 - Certificate in Management

ILM

Skills

  • Strategic planning
  • Regulatory compliance
  • Facility Management
  • Contract Management
  • Budget
  • Risk assessment expertise

Certification


Asbestos Awareness - Environmental Awareness - Level 2 award in the Principles of Fire Safety - Fire Warden - Mental Health First Aid for Managers - Installation & Maintenance of Fire doors -

18th Edition Electrical safety Duty holder

Additional Information

  • Please request references after approval.

References

References available upon request.

Timeline

Hard Services Manager

Travis Perkins plc
10.2023 - 03.2025

Operations Manager

Weston Favell Shopping Centre
05.2022 - 10.2023

Technical Services Supervisor

Amey
03.2022 - 05.2022

Hard Services Manager

Weston Favell Shopping Centre
07.2017 - 03.2022

Duty Officer (Manager)

Northampton Leisure Trust
11.2012 - 07.2017

Interim General Manager

Cripps Recreation Centre
09.2011 - 11.2012

Franchise Manager

Water Babies
02.2011 - 09.2011

Duty Manager

Cripps Recreation Centre
01.2008 - 02.2011

Gym Manager

Cripps Recreation Centre
01.2006 - 01.2008

Recreation Assistant

Cripps Recreation Centre
01.2005 - 01.2006

P405 Management of Asbestos -

BOHS

General Certificate -

NEBOSH

Managing Safely -

IOSH

Mental Health First Aid -

St Johns Ambulance

L8 Legionella Awareness -

BOHS

SMSTS -

City & Guilds

NVQ Level 3 - Certificate in Management

ILM
Philip Hardinges