Philip Evenett
Canvey Island,Essex
Summary
Results-driven professional with extensive expertise in customer relationship management, technical support, and sales-focused strategies. Demonstrates strong influencing capabilities and proficiency in key account handling, quoting and invoicing systems, and order processing systems. Adept at interpreting technical specifications and leveraging technical product knowledge to drive cross-selling opportunities and enhance customer relations. Skilled in people management with a proven ability to foster collaboration and deliver exceptional results in sales-driven environments. Committed to utilising a strong initiative to achieve organisational goals while maintaining a focus on customer satisfaction and business growth.
Overview
37
37
years of professional experience
1
1
Certification
Work history
technical sales coordinator
lindab ltd
basildon essex , Essex
04.2006 - Current
- Coordinated technical sales activities, supporting teams to meet client needs.
- Developed and maintained customer relationships, fostering loyalty.
- Managed order processing, ensuring timely product delivery.
- Trained sales staff on product features and specifications.
- Analysed market trends and competitor activities to inform strategies.
- Streamlined communication between sales and technical teams for cohesion.
- Liaised with suppliers on delivery schedules for timely availability.
- Increased conversions by offering tailored solutions.
- Oversaw logistics and inventory management to ensure timely product delivery to clients.
- Increased sales conversions by offering tailored solutions to prospective clients' needs.
- Provided technical support to customers, fostering strong business relationships.
- Enhanced customer satisfaction by resolving technical issues swiftly and effectively.
- Liaised with suppliers regarding delivery schedules, ensuring timely product availability.
- Developed competitive sales quotes and followed up to convert quotes to sales.
Warehouse manager
shiloh active care
Rayleigh, Essex
02.2002 - 03.2006
- Oversaw daily operations of warehouse ensuring efficient inventory management and timely order fulfilment.
- Coordinated logistics and transportation activities to optimise supply chain processes and reduce delays.
- Implemented safety protocols and training programmes to promote a secure working environment for all staff.
- Developed and maintained relationships with suppliers to ensure quality materials and timely deliveries.
- Led a team of warehouse staff providing guidance and support to enhance performance and teamwork.
- Supervised daily warehousing activities to ensure operational efficiency.
- Enhanced team morale with open communication and positive leadership.
- Handled employee issues professionally, resulting in increased job satisfaction rates amongst the workforce.
Warehouse Supervisor
Multiplastics Ltd
Basildon, Essex
06.1988 - 01.2002
- Supervised daily warehouse operations ensuring efficient workflow and adherence to safety protocols.
- Coordinated inventory management processes to maintain optimal stock levels and minimise discrepancies.
- Mentored and trained new staff on operational procedures and best practices for warehouse tasks.
- Implemented improvements to logistics processes enhancing overall efficiency and effectiveness of operations.
- Managed scheduling of staff shifts to ensure adequate coverage and meet operational demands.
- Conducted regular safety inspections to identify and address potential hazards within the warehouse environment.
- Managed end-of-day clean-up operations, maintaining a tidy working environment.
- Trained new employees, resulting in better job proficiency and productivity.
- Streamlined operations with implementation of effective procedures.
- Resolved operational issues promptly, minimising disruptions in workflow.
- Maintained warehouse layout and organisation for maximum efficiency.
- Coordinated incoming goods, ensuring accuracy in inventory management.
- Oversaw loading and unloading processes, ensuring safe handling of goods.
- Collaborated with other department managers for smoother interdepartmental transactions.
- Ensured safety regulations compliance by conducting regular inspections.
- Monitored warehouse safety and swiftly resolved hazards.
- Operated forklifts and pallet jacks in alignment with safety protocols.
Education
GCSEs - Mathmatics
Furtherwick Park
Canvey Island, Essex 05.1984 - 09.1984
Skills
- Influencing capabilities
- Key account handling
- Quoting and invoicing systems
- Strong initiative
- Order processing systems knowledge
- Technical product knowledge
- Technical specification interpretation
- Customer relationship management
- Technical support expertise
- Cross-selling techniques
- Customer relations
- Sales focused
- Sales driven
- People Management
Affiliations
- i love to travel and experience what the world has to offer
- car enthusiast
- i love to do any home improvements
Accomplishments
have received recognition for customer success, technical knowledge, customer service
Certification
i have an Nvq level 2 in Team leading (qube)
Timeline
technical sales coordinator
lindab ltd
04.2006 - Current
Warehouse manager
shiloh active care
02.2002 - 03.2006
Warehouse Supervisor
Multiplastics Ltd
06.1988 - 01.2002
GCSEs - Mathmatics
Furtherwick Park
05.1984 - 09.1984