Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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Philip Ehinmisan

London

Summary

Well-organized Mortgage Specialist holding comprehensive experience and an in-depth knowledge of conventional and government loan programs. Detail-oriented and diligent with talents in gathering borrower information and verifying loan documents. Proficient in mortgage-processing software. Regarded as one of the company's most productive loan processors.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Mortgage Specialist

Easy Financial
London
04.2022 - 04.2025
  • Conducted pre-qualification interviews with borrowers and brokers over the phone or in person.
  • Actively managing a pipeline of mortgage applications, following the issue of the offer through to completion, and delivering service level agreements.
  • Ensuring active monitoring of the pipeline, updating and/or chasing relevant parties as necessary, and ensuring a smooth and efficient process for all customers and their appointed representatives.
  • Building and maintaining strong professional relationships with brokers and legal experts, and serving as the primary point of contact for these representatives and individuals.
  • Negotiated terms and conditions of loans with borrowers based on their individual needs.
  • Monitored progress of loan applications throughout the entire process from start to finish.

Financial Sales Representative

Teleperformance
Birmingham
08.2021 - 04.2022
  • Educated customers about their options regarding retirement planning
  • Maintained accurate records of all customer interactions and transactions.
  • Researched new products or services that could benefit clients' portfolios.
  • Maintained accurate records of all financial transactions.
  • Resolved customer complaints promptly and efficiently.
  • Answered customer inquiries via phone, email, and chat.
  • Developed strong relationships with customers by providing personalized assistance and support.

Business Analyst

Chevron Nigeria Limited | Chevron Drive,
Lagos
01.2018 - 05.2021
  • Managed projects and served as the primary liaison between the client and multiple internal groups to clarify goals, and meet standards and deadlines.
  • Developed organizational change management strategies adopted by key stakeholders and evangelized across departments.
  • Analyzed costs, pricing, variable contributions, sales results, and the company's actual performance compared to business plans.
  • Verified that financial processes and business planning initiatives aligned with performance improvements.
  • Defined key data points and data sources to track against measurable performance indicators and produce useful reports.
  • Developed solutions to improve productivity and incorporate technology.
  • Monitored project timelines and budgets by tracking milestones, deliverables, tasks.
  • Prepared documentation summarizing findings from stakeholder meetings and workshops.

Education

MBA - Business Administration And Management

Conestoga College
Brantford, ON
04.2022

Bachelor of Science - BSc Industrial Chemistry

University of Benin
Benin, Nigeria
12.2019

Skills

  • Mortgage processing
  • Pipeline management
  • Regulatory compliance
  • Credit analysis
  • Research and presentation
  • IT and technology
  • Microsoft Office Specialist
  • Business Analysis
  • Risk Assessment
  • Agile methodologies
  • Analytic skills
  • Managing projects
  • Team collaborations
  • Stakeholder management

Certification

Certificate in Mortgage Advice and Practice (CEMAP)

-LIBF 04/2025

Certified Scrum Master (SMC)

-Scrum Alliance 08/2024

Lean Six Sigma Yellow Belt

-6sigma Study 08/2024

Exceptional Customer Service Delivery

- Chevron Nigeria Limited 10/2018

Basic Project Management

- Chevron Nigeria Limited 11/2018

References

References available upon request.

Timeline

Mortgage Specialist

Easy Financial
04.2022 - 04.2025

Financial Sales Representative

Teleperformance
08.2021 - 04.2022

Business Analyst

Chevron Nigeria Limited | Chevron Drive,
01.2018 - 05.2021

MBA - Business Administration And Management

Conestoga College

Bachelor of Science - BSc Industrial Chemistry

University of Benin

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Philip Ehinmisan