Philip Dilworth
Blackpool
Summary
Performance-driven Department Manager equipped to lead daily operations with focus on productivity and deadline adherence. Oversees team performance and implements actionable improvements to achieve objectives.
Decisive leader with top-notch communication skills.
Strategic-thinking individual experienced in successfully engaging employees and encouraging each to reach highest potential. Offering pleasant personality with expertise developing employee performance goals.
Overview
19
19
years of professional experience
Work History
Business Solutions Manager
PF Concept UK Operations
Blackpool
07.2019 - Current
- Improving the ERP system through data analysis and automation
- Running projects throughout the business to streamline SOP's and improve system interactions
- Project manage ERP upgrade, dealing with counterparts in head office and 3rd party developers. Ensuring timelines are set and adhered to whilst managing scope creep and problem resolution.
- Manage a team for day to day operations in system break downs, upgrades, data reports
- Working closely with the wider team of Head Office for implementing integration improvements between the separate systems.
- Jet and Power BI reporting direct from Microsoft Business Central
- Microsoft Business Central Super User
Business Improvement Manager
SPS EU (Ltd)
Blackpool
06.2017 - 07.2019
- Documented records and job descriptions to guide overall organisational improvements.
- Observed systems and staff operations throughout organisation, compiling current and accurate information.
- Drafted procedure manuals, work definitions and standard operating procedures by job title or work area.
- Interacted with staff to obtain personal observations and insights into existing procedural strengths and weaknesses.
- Prepared proposals with revised methods, new strategies and redefined functions.
- Located deviations from standard operating procedures, understanding causes and preventing reoccurrence.
Warehouse and logistics manager
SPS EU (Ltd)
Blackpool
02.2012 - 06.2017
- Coordinated logistics, operations and transport services for smooth delivery management.
- Inspected inbound stock and flagged issues to facilitate item refunds and replacements.
- Handled staff disciplinaries to reduce repeat issues and maintain positive, productive warehouse environments.
- Scheduled staff rotas to meet operational needs whilst remaining under budget.
- Retained knowledge of products and services for reliable staff and customer guidance.
- Maintained documentation and reports using excellent IT skills in Outlook, Word and Excel.
Assistant warehouse manager
SPS EU (Ltd)
Blackpool
02.2008 - 02.2012
- Enabled effective communication, conducting pre-shift briefs to ensure team alignment.
- Implemented recognition programmes to improve employee engagement, decreasing staff turnover.
- Trained staff to reduce picking errors.
- Streamlined operations to eliminate picking delays and reducing late orders.
- Planned warehousing to optimise space availability, reducing average retrieval times.
Warehouse Manger
Dawson News
Altham
06.2005 - 02.2008
- Maintained documentation and reports using excellent IT skills in Outlook, Word and Excel.
- Verified quantity and quality of goods on inbound and outbound deliveries.
- Remained physically fit to safely achieve manual lifting and labour responsibilities.
- Updated health, safety and compliance records for reliable reference.
- Coordinated logistics, operations and transport services for smooth delivery management.
- Scheduled staff rotas to meet operational needs whilst remaining under budget.
Skills
- Dependable and Responsible
- Planning and Coordination
- Self-Motivated
- Training and Development
- Policy and procedure adherence
- Departmental budget management
- Business development and planning
- Knowledge of Software systems
Education
Higher National Diploma - Manufacturing (with CAD And CAM)
09.1989 - 05.1991
GCSEs - Numerous
1981 - 1986
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Business Solutions Manager - PF Concept UK Operations
07.2019 - Current
Business Improvement Manager - SPS EU (Ltd)
06.2017 - 07.2019
Warehouse and logistics manager - SPS EU (Ltd)
02.2012 - 06.2017
Assistant warehouse manager - SPS EU (Ltd)
02.2008 - 02.2012
Warehouse Manger - Dawson News
06.2005 - 02.2008
UCLAN - Higher National Diploma, Manufacturing (with CAD And CAM)
09.1989 - 05.1991
Archbishop Temple - GCSEs, Numerous
1981 - 1986
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