Philip Crook

Opening and closing the bar and restaurant, preparing both areas for service. Greeting guests, taking orders, and serving food and drinks. Rotating stock behind the bar, changing barrels and gases. Processing payments and cashing up at the end of a shift. Following strict health and safety procedures.

Responsible for supervising the restaurant team, handling customer complaints in a professional manner and delivering excellent customer service. I led my team during service, kept the restaurant clean and tidy and cashed up the till at the end of the shift.

Working at a busy seaside restaurant where I was a keyholder - opening and closing the premises.

I greeted and seated customers, accurately recorded orders, served drinks, handled cash and received excellent feedback for my customer service skills.

Adhered to strict procedures relating to Health and Safety in the workplace.

Responsible for delivering a prompt, friendly service at all times - assisting colleagues at demanding times to ensure a high level of customer service.

I greeted customers, took orders, prepared and served drinks, and kept the restaurant clean and tidy.

Serving drinks, cash handling including balancing the float, collecting glasses, rotating stock and opening/closing the bar.

I built up a set of regular customers through my friendly manner.