Philip Bartley
Ellesmere Port,Cheshire
Summary
Visionary & driven leader with extensive expertise in leadership, risk management, budgetary oversight, and regulatory compliance. Demonstrates exceptional skills in people management, performance framework development, and policy development. Proven track record in transformation programme management, project leadership, and staff training and development. Adept at clinical & corporate governance, budget controlling, and staff motivation. Strong background in customer relationship management, risk mitigation, culture change, and process improvement. Engaging leadership style complemented by strategic leadership and stakeholder management capabilities. Recognised for risk management and regulatory compliance expertise, strong interpersonal skills, and excellent communication abilities.
Overview
27
27
years of professional experience
4021
4021
years of post-secondary education
Work history
Deputy Director of Patient Safety & Governance
Wirral University Hospital’s NHS Foundation Trust
, Birkenhead
02.2025 - 01.2026
- Working at sub-board level and a mandated member of board level committees, I am responsible for Risk, Assurance, Patient Safety, CQC Compliance, Quality Clinical Audit and Effectiveness, Legal Services & Complaints.
- Chaired sub board level meetings, providing strategic insights and updates on company performance.
- Managed budgets, resulting in cost-effective resource allocation.
- CQC lead for the organisation
- Established strong rapport with stakeholders to enhance business credibility.
Associate Director of Quality & Governance
Liverpool Women’s NHS Foundation Trust
Liverpool
09.2021 - 02.2025
- Working at sub-board level and a mandated member of board level committees, I was responsible for the Head of Risk & Governance, Legal Team and Head of Quality & Continuous Improvement. I was responsible for the Head of Patient Experience from September 21- April 23.
- CQC lead for the organisation.
- Successfully co-ordinated and strategically led the Trust’s risk management, litigation, clinical governance, clinical audit and complaints departments driving change and challenging the status quo.
- Successfully challenged the boards approach to risk management in 2021 thus changing practice and culture.
- Oversaw the awarding of substantial assurance in 2022 and 2023 from our internal auditor (MIAA) in respect of Risk Management and Health & Safety and Quality Improvement in 2024.
- Successfully led on the strengthening & maturity of governance & assurance for divisional/directorate and corporate services. This included streamlining of reporting and committees with an emphasis on enhancing assurance, working with others to develop new Power BI dashboards to support our improvement work and the introduction of new training packages.
- Led on establishment of the Liverpool Legal Services Collaborative in partnership with LUHFT and LHCH making immediate in year savings of £32k.
- Led and worked in partnership with others to change our approach to learning, how this is captured and reported from ward to board with an emphasis on the triangulation of data to inform priorities and areas for improvement.
- Successfully led on the development & launch of our Governance Accountability Framework.
- Successfully influenced colleagues at board level gaining approval and buy in to the restructure and redesign of the Governance function introducing a new continuous improvement team and a revision of the Risk department.
- With a focus on systems working, I was the Senior Responsible Officer (SRO) successfully leading on the implementation of the Patient Safety Incident Response Framework (PSIRF). This was approved by Trust Board & the Integrated Care Board (ICB).
- Successfully led on the design and embedding of the Trust Quality Improvement framework
- Successfully led on the design, rollout and embedding of the trust CQC & Regulatory Framework
- Founder & chair of the Trust LGBTQ+ Network.
Inspection Manager (Operations) - Adult Social Care & Hospitals
Care Quality Commission (CQC)
Cheshire & Merseyside
04.2015 - 09.2021
- Successfully managed, developed, and coached a high performing and responsive team of inspectors to ensure the continuous delivery of the inspection, enforcement and engagement programme.
- Oversaw the reduction in inadequate rated services from 12% down to under 0.5% after new legislation came into force in April 2015. At the time of leaving my post, around 90% of services were rated as good or outstanding.
- Successfully led on the design and embedding of the Cross Directorate Network Meeting, relationships and workstreams for Cheshire and Merseyside in 2019. This was later adopted across the North and wider.
- Removed the barriers with external partners such as providers, local authorities, and Clinical Commissioning Groups (CCG’s), creating an environment of trust, effective engagement, and information sharing to keep people safe from the risk of harm.
- Developed and maintained excellent working relationships at Executive and all other levels within CQC.
- Successfully led on a Fit and Proper Persons Requirements (FPPR) case which led to the resignation of an unfit director from the Social Care market. This drove significant improvement in the seven services concerned. This learning was widely shared across CQC.
- Became media trained in 2017. I had deputised for the Deputy Chief Inspector by undertaking media duties.
- Vastly experienced public speaker.
- Mentored two Inspectors who were undertaking the Professional Regulatory Skills Programme.
- Enforcement Lead Trainer across all directorates.
- Regulator for Health and Social Care
Inspection Manager (Projects Team – All health & adult social care directorates)
Care Quality Commission (CQC)
National role
06.2018 - 03.2019
- Successfully designed and delivered two new roles (Assistant Inspector and Evidence Review Officer - ERO) into CQC at a national level.
- Successfully led on transformation and change, introducing the ERO role nationally to support the management of criminal investigations.
- Demonstrated an ability to strongly influence at executive level by means of planning and successful execution of strategy to ensure the new roles were successful.
- Successfully led on and delivered new products and processes to support enforcement action across all directorates and the development of staff within CQC.
- Successfully led on engagement with external and internal stakeholders to promote the ERO role that greatly improved partnership working.
- Oversaw the work of the ERO team that led to a 100% increase in successful prosecutions or cases being listed for prosecution in the first quarter of 2019/20 across all directorates in CQC.
- Regulator for Health and Social Care
Inspector (Health & Social Care)
Care Quality Commission
09.2012 - 04.2015
- Successfully managed a portfolio of around 50 care providers across health & social care.
- Successfully led on the pilot for the new inspection methodology in 2014 for the Northwest.
Police Officer
Greater Manchester Police and Cheshire Constabulary
Greater Manchester & Cheshire
10.2007 - 09.2012
- Law enforcement, criminal investigation and protection of the wider communities in which I served.
- Qualified to the rank of Police Sergeant in December 2011 before leaving for CQC.
- Preparation and submission of case files for court.
Assistant Delivery Office Manager
Royal Mail
Ellesmere Port, Cheshire
07.2005 - 10.2007
- Line Manager for 98 delivery staff
- Assisted in the management of budgets
- Regular liaison with Trade Unions
Postman/Delivery Driver
Royal Mail
Ellesmere Port, Cheshire
08.1998 - 07.2005
Education
BTEC level 6 professional award - Regulatory skills in the health and social care sector
Care Quality Commission
UKInspire Leadership Development Programme 2 - Leadership
Ashridge Executive Education Business School
Berkhamsted, Hertfordshire 01.2017 - 07.2017
Ospre Levels 1 and 2 - Qualification to the rank of Police Sergeant
Cheshire Constabulary
Winsford, Cheshire 03.2011 - 12.2011
NVQ levels 3 and 4 - Policing
Manchester College
03.2009 - 10.2009
GCSE’s - Grades A-C including Maths, English Language and Literature, Information Technology, Business Studies, French and Religious Studies
Ellesmere Port Catholic High School
Skills
- Leadership proficiency
- Budgetary oversight
- Public speaking
- Regulatory compliance
- People Management
- Performance framework development
- Policy development
- Transformation programme management
- Project leadership
- Staff training and development
- Corporate governance
- Budget controlling
- Staff motivation
- Customer relationship management
- Risk mitigation
- Culture change
- Process Improvement
- Engaging leadership style
- Board administration and governance
- Motivational leadership style
- Strategic leadership
- Stakeholder management
- Risk management expertise
- Strong interpersonal skills
- Excellent communication skills
Custom Section
- Human Factors Workshop and Levels 1&2, Liverpool Women’s NHSFT, 2023
- Fair & Just Culture, Liverpool Women’s NHSFT, 2022
- Level 2 - Systems approach to learning from patient safety incidents, HSIB, 2023
- Quality Improvement Silver Award., Care Quality Commission, 2021
- Route Cause Analysis Masterclass, Healthcare Conferences UK, 2021
- Media Training, Care Quality Commission, 2017
References
Available upon request
Timeline
Deputy Director of Patient Safety & Governance
Wirral University Hospital’s NHS Foundation Trust
02.2025 - 01.2026
Associate Director of Quality & Governance
Liverpool Women’s NHS Foundation Trust
09.2021 - 02.2025
Inspection Manager (Projects Team – All health & adult social care directorates)
Care Quality Commission (CQC)
06.2018 - 03.2019
Inspire Leadership Development Programme 2 - Leadership
Ashridge Executive Education Business School
01.2017 - 07.2017
Inspection Manager (Operations) - Adult Social Care & Hospitals
Care Quality Commission (CQC)
04.2015 - 09.2021
Inspector (Health & Social Care)
Care Quality Commission
09.2012 - 04.2015
Ospre Levels 1 and 2 - Qualification to the rank of Police Sergeant
Cheshire Constabulary
03.2011 - 12.2011
NVQ levels 3 and 4 - Policing
Manchester College
03.2009 - 10.2009
Police Officer
Greater Manchester Police and Cheshire Constabulary
10.2007 - 09.2012
Assistant Delivery Office Manager
Royal Mail
07.2005 - 10.2007
Postman/Delivery Driver
Royal Mail
08.1998 - 07.2005
BTEC level 6 professional award - Regulatory skills in the health and social care sector
Care Quality Commission
GCSE’s - Grades A-C including Maths, English Language and Literature, Information Technology, Business Studies, French and Religious Studies
Ellesmere Port Catholic High School