Summary
Work History
Education
Skills
Interests
Timeline
Generic

Philip Ababio

Leeds,England

Summary

Reception Assistant delivering exceptional customer service to patients and visitors. Manages appointment scheduling and correspondence, ensuring a welcoming environment. Supports healthcare staff with administrative tasks, maintaining accurate patient records and confidentiality.

Work History

Reception Assistant

Healthy Hamara
Leeds, England
08.2024 - 12.2024
  • Greet patients and visitors, answer telephone calls, book and reschedule appointments, and respond to general enquiries at Healthy Hamara. Maintain accurate patient records, update information on practice system, handle emails and correspondence, and support smooth running of reception area. Assist healthcare staff with administrative tasks, ensure secure handling of confidential information, and provide excellent customer service to patients.
  • Welcomed visitors at the front desk, providing immediate assistance and directing them to appropriate contacts.
  • Welcomed guests and clients in friendly, positive manner.
  • Kept reception area tidy and welcoming, ensuring cleanliness standards were met.

Education

SVQ Level 2 - Project Management

Wakefield College
Wakefield
01-2026

Skills

  • Appointment scheduling
  • Telephone etiquette
  • Organisational skills
  • Customer service
  • Meeting arrangements
  • Active listening
  • Adaptability

Interests

  • I have a strong interest in Information Technology and Cybersecurity and enjoy learning about computer systems, networks, software, and digital security I am keen to develop my technical skills through further study and hands-on experience

Timeline

Reception Assistant

Healthy Hamara
08.2024 - 12.2024

SVQ Level 2 - Project Management

Wakefield College
Philip Ababio