Summary
Overview
Work history
Education
Skills
Certification
Timeline
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PHILBETHEL ELAIGWU

Summary

Results-oriented Business Analyst and Public Health professional with a strong scientific background and proven ability to lead data-driven transformation initiatives. Adept at leveraging AI technologies and advanced analytics tools—including Power BI, SPSS, and Excel—to deliver actionable insights, automate workflows, and optimize public health service delivery. Experienced in Agile methodologies, requirements elicitation, stakeholder engagement, and business process mapping (Visio). Demonstrated success in designing predictive dashboards, leading AI-enabled modernization projects, and improving operational efficiency in health, education, and non-profit sectors. Committed to evidence-based strategy, inclusive practices, and measurable community impact.

Overview

6
6
years of professional experience
13
13
years of post-secondary education
1
1
Certification

Work history

Business Analyst

B Organization
Manchester
02.2025 - 07.2025
  • Led requirements gathering, stakeholder analysis, and business process redesign for AI-enhanced health reporting solutions.
  • Conducted market research for the development of strategic business plans.
  • Managed Agile sprint ceremonies, defined user stories, and maintained product backlog for digital health initiatives.
  • Introduced an AI-driven classification bot that reduced reporting lag by 55% through intelligent data tagging.
  • Designed 'To-Be' workflows, facilitated UAT sessions, and provided user training to improve tool adoption and change management.
  • Managed multiple stakeholders, ensuring clear communication throughout projects' lifespan.
  • Unified efforts from multiple departments towards business developments.

SEN Teaching Assistant

Twenty Four Seven Education
Birmingham
09.2024 - 02.2025
  • Delivered 1:1 and group emotional and academic support for children with SEN, including ASD and ADHD.
  • Maintained high vigilance in safeguarding, following reporting protocols in all concerns.
  • Demonstrated empathetic and consistent support during emotionally escalated situations.
  • Communicated clearly with families and education professionals in care planning.
  • Encouraged independent learning through structured tasks, boosting self-reliance skills.
  • Implemented visual aids during lessons; supported better information retention.

Medical Laboratory Intern

AIDS Prevention Initiative in Nigeria (APIN)
Abuja
01.2023 - 01.2024
  • Performed HIV diagnostics, microbiological tests, and quality control procedures.
  • Analyzed and reported up to 150 lab results daily, aiding national health surveillance efforts.
  • Managed the computation and acknowledgment of up to 150 requested tests daily.
  • Reviewed previously conducted research to gain insights and optimize future research plans.
  • Interpreted research findings, summarizing data into comprehensive reports.

Community Volunteer

Scripture Union West Africa (SUWA)
Jos
01.2020 - 01.2023
  • Delivered outreach on gender violence, health awareness (COVID-19), and youth empowerment.
  • Planned events, coordinated education sessions, and produced evaluation reports.
  • Collaborated with a team of 45 volunteers to meet the needs of program participants and increase outreach.
  • Supported community outreach efforts to bring in new volunteers and individuals needing assistance.
  • Helped source donations to help the living conditions of internally displaced persons.

Education

Master of Science - Public Health

Birmingham City University
Birmingham
01.2024 - 02.2025

Bachelor of Science - Natural science

University of Jos
Nigeria
09.2016 - 12.2022

GCSEs - A level

Baptist Science Grammar school
Nigeria
09.2009 - 07.2015

Skills

  • Negotiation mastery
  • Jira and confluence proficiency
  • Microsoft & Excel expertise
  • Performance Management
  • Business profit realization
  • Business Process Modelling
  • Requirements Elicitation & Analysis

Certification

NextGen Analyst

Timeline

Business Analyst

B Organization
02.2025 - 07.2025

SEN Teaching Assistant

Twenty Four Seven Education
09.2024 - 02.2025

Master of Science - Public Health

Birmingham City University
01.2024 - 02.2025

Medical Laboratory Intern

AIDS Prevention Initiative in Nigeria (APIN)
01.2023 - 01.2024

Community Volunteer

Scripture Union West Africa (SUWA)
01.2020 - 01.2023

Bachelor of Science - Natural science

University of Jos
09.2016 - 12.2022

GCSEs - A level

Baptist Science Grammar school
09.2009 - 07.2015

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PHILBETHEL ELAIGWU