Experienced and dependable individual with 45 years in a single role, showcasing flexibility and a proactive approach to challenges. Expertise in maintaining high standards of performance while adapting to new situations and requirements.
Customer care and satisfaction represent top priorities, with a commitment to resolving any issues that arise.
Primary responsibilities encompass daily management of retail branches.
Client satisfaction
Employee safety and well-being
Stock control
Regional delivery strategy
personnel training and introductory sessions
Banking and credit account activities
Ongoing professional development training and routine quality control assessments
Customer care
Delivery strategy
Workforce welfare
Adaptability