Summary
Overview
Work history
Education
Skills
Websites
Affiliations
Certification
Languages
References
Timeline
Generic

PHIL KITTS

Penryn,Cornwall

Summary

A resourceful professional with exceptional problem-solving and communication skills, adept at remaining calm under pressure. Demonstrates strong leadership and team-building capabilities, complemented by good experience in public speaking. Proficient in operating Melco Embroidery machines and utilising Hatch Embroidery software, aiming to leverage technical knowledge and interpersonal skills to drive organisational success.

Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.

Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.

Overview

29
29
years of professional experience
1
1
Certification

Work history

Print and Embroidery

self-emplyed
Penryn, Cornwall
05.2024 - Current
  • Carried out day-to-day duties accurately and efficiently.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Successfully delivered on tasks within tight deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Maintained daily/weekly/monthly operations, upkeep of a Melco EMT4/10T embroidery machine. Including rethreading, needle changes, oiling, bobbins.
  • Ability to digitize images for embroidery, using Hatch Embroidery Software.
  • Worked flexible hours, covering nights, weekends and bank holidays.
  • Offered friendly, efficient customer service and handled challenging situations with ease.
  • Cleaned work areas and equipment to maintain faultless hygiene standards.
  • Consistently arrived at work on time and ready to start immediately.
  • Completed duties to deliver on targets with accuracy and efficiency.
  • Improved efficiency and productivity by acquiring new skills.
  • Completed customer orders with speed and accuracy.
  • Delivered exceptional customer service by proactively listening to concerns and answering questions.
  • Oversaw daily operations to achieve high productivity levels.

Tattoo Artist

Self-employed
Penryn, Cornwall
09.2019 - 05.2024
  • Exhibited exceptional precision by executing intricate tattoo designs.
  • Offered advice on size, colour schemes and placement of designs on body parts.
  • Enhanced client comfort and satisfaction with professional and personalised service.
  • Managed customer appointments efficiently to maximise studio productivity.
  • Performed touch-ups or adjustments on existing tattoos meeting clients' requests for changes.
  • Mastered variety of tattooing styles including traditional, tribal, Japanese.
  • Used creativity to design original artwork for clients' tattoos.
  • Handled equipment properly ensuring its cleanliness before each use.
  • Maintained a clean and sterile working environment for optimal health and safety.
  • Adhered strictly to health regulations reducing risk of infections or complications post-procedure.
  • Created an inviting atmosphere within the studio ensuring optimum client relaxation during procedures.
  • Collaborated with clients to develop custom tattoo designs, resulting in increased customer satisfaction.
  • Assisted clients with aftercare instructions to promote fast healing and longevity of tattoos.
  • Ensured high standards of hygiene, promoting client confidence in safety protocols.
  • Worked closely with customers to translate ideas into visually striking tattoos.
  • Maintained schedule and kept appointment times.
  • Grew client base by marketing services.
  • Created custom tattoo designs for customers.

Assistant manager of operations

Cornwall Council _ Parking
Truro, CornwaLL
02.2013 - 09.2019
  • Assisted in budget planning, controlling operational expenses well.
  • Ensured compliance with health and safety regulations, reducing potential hazards.
  • Handled procurement tasks, maintaining supplier relationships effectively.
  • Implemented new procedures to improve productivity.
  • Managed team performance, achieving high-quality output consistently.
  • Managed Daily operations for all officers, this includes sickness, disciplinaries, rotas, recruitment, training.
  • Managed complaints, queries from members of the public, via email & telephone regarding problem areas.
  • Liaised with local town/parish councils, schools and emergency agencies to assist in dealing with problem areas.
  • Evaluated employee performance, identifying areas of improvement.

Care support worker

Spectrum
Penryn, Cornwall
09.2007 - 02.2013
  • Addressed dietary needs by preparing nutritionally balanced meals.
  • Attended to basic medical needs, ensuring prompt professional attention when required.
  • Managed anxiety or agitation in patients through calming techniques and strategies.
  • Promoted a positive attitude among co-workers fostering an agreeable work atmosphere.
  • Assisted with housekeeping tasks, creating a tidy environment conducive to healing.
  • Assisted with daily living activities, enhancing residents' comfort and well-being.
  • Worked in Spectrums private school, as a post 16 teacher for young adults with Autism. Tasks includes planning lessons, implementing lessons and supporting individuals.

Teaching assistant in primary school

Falmouth Prinary School
Falmouth , Cornwall
09.2005 - 09.2007
  • Aided in the supervision of children during break times further ensuring their safety while on school premises.
  • Supported student understanding through personal tutoring sessions after school hours when required.
  • Prepared classrooms for daily activities and tidied up afterwards, keeping surroundings neat and presentable at all times.
  • Fostered positive relationships with parents and colleagues to create a supportive educational atmosphere.

Casual Worker - Ships

A&P Falmouth Dock Yard
Falmouth , Cornwall
08.2003 - 09.2005
  • Conducted regular equipment inspections for optimal performance.
  • Executed tasks promptly, resulting in improved output rates.
  • Ensured adherence to safety protocols for a safe working environment.
  • Achieved high quality standards with meticulous attention to detail.
  • Performed regular maintenance routines, extending equipment lifespan.
  • Complied with all health and safety regulations for worker welfare.
  • Upheld company reputation by consistently delivering excellent service.
  • Followed procedures diligently, resulting in fewer errors on the job.

British Army - Infantry Soldier

British Army
02.1997 - 08.2003
  • Participated actively in community outreach programmes as part of the army's public relations efforts.
  • Patrolled designated areas, ensuring safety and security of civilians in conflict zones.
  • Cultivated strong problem-solving abilities through navigation exercises using maps and compasses.
  • Handled logistics tasks such as ration distribution and inventory management during field exercises.
  • Demonstrated ability to use weapons, radios and other military technology efficiently.
  • Conducted regular equipment checks for ensuring optimal performance in field operations.
  • Took part in extensive battle drills to maintain readiness for real-world scenarios.
  • Enhanced survival skills through rigorous wilderness survival training sessions.

Education

High School Diploma - Public Services

ATR Winchester
Winchester
09.1997

Some College (No Degree) - NCFE 7891 - Preparation For Entry To The Uniformed

Cornwall College
Pool
02.1997

Some College (No Degree) - Leadership Management

ILM2 Leadership & Management
Truroi

Skills

  • Calm under pressure
  • Problem-solving
  • Communication skills
  • Public speaking
  • Team building
  • Leadership
  • Resourcefulness
  • Knowledge of Melco Embroidery machine and Hatch Embroidery

Websites

Affiliations

  • Small Holding Farm Owner, rescuing animals
  • Motorbikes
  • Reading
  • Learning new skills

Certification

Certificate in ILM, leadership and management

Languages

German
Beginner

References

References available upon request.

Timeline

Print and Embroidery

self-emplyed
05.2024 - Current

Tattoo Artist

Self-employed
09.2019 - 05.2024

Assistant manager of operations

Cornwall Council _ Parking
02.2013 - 09.2019

Care support worker

Spectrum
09.2007 - 02.2013

Teaching assistant in primary school

Falmouth Prinary School
09.2005 - 09.2007

Casual Worker - Ships

A&P Falmouth Dock Yard
08.2003 - 09.2005

British Army - Infantry Soldier

British Army
02.1997 - 08.2003

High School Diploma - Public Services

ATR Winchester

Some College (No Degree) - NCFE 7891 - Preparation For Entry To The Uniformed

Cornwall College

Some College (No Degree) - Leadership Management

ILM2 Leadership & Management

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PHIL KITTS