Phil Jones
Plymouth soon,Devon
Summary
Accomplished professional with extensive experience in office management, staff management, and administration support. Demonstrates exceptional skills in decision making, financial record-keeping, and customer engagement. Proficient in business correspondence, written and verbal communication, and client relations. Adept at task prioritising, project coordination, and business administration. Career goal includes leveraging expertise to enhance organisational efficiency and drive success.
Offering strong organisational and communication skills, with experience in team coordination and customer service. Knowledgeable about administrative tasks, scheduling, and basic financial management. Ready to use and develop problem-solving, multitasking, and leadership skills in [Desired Position] role.
Overview
9
9
years of professional experience
5
5
years of post-secondary education
Work History
Office manager
Plymouth Letting Agency
Plympton, Devon
08.2016 - Current
- Ensured smooth day-to-day operations with diligent oversight of office tasks.
- Answered high-volume daily telephone and email enquiries, minimising correspondence backlogs.
- Maintained high standards of accuracy and quality in data entry and recordkeeping, including regular audits.
- Handled incoming correspondence, resulting in timely responses and decision-making.
- Maintained company records in compliance with legal requirements.
- Processed invoices and financial data with strong eye for detail.
- Improved office efficiency by streamlining administrative procedures.
- Worked to facilitate positive, productive working environments through reliable administrative support.
- Facilitated staff training sessions to enhance productivity and job satisfaction.
- Updated office policies to reflect changing business needs and regulations.
- Coordinated office workflow and implemented improvements to drive efficiency and productivity.
Education
GCSEs - Several
School
Plympton, Devon 09.2003 - 06.2008
Skills
- Office management
- Office coordination
- Staff management
- Administration support
- Decision making
- Financial record-keeping
- Customer engagement
- Business correspondence
- Written and verbal communication
- Client relations
- Effective communication
- Task prioritising
- Computer literacy
- Prioritisation
- Business administration
- Project coordination
References
References available upon request.
Timeline
Office manager
Plymouth Letting Agency
08.2016 - Current
GCSEs - Several
School
09.2003 - 06.2008
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