Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic
PHIL DIGGENS

PHIL DIGGENS

SOUTHAMPTON,HAMPSHIRE

Summary

Successful Senior BDM, passionate about aviation and training. Ready and excited to start a new career in the industry after achieving PPL licence in 2020.

Motivated to develop and learn new skills with a world class organisation after experiencing the benefits of simulation, in aviation training. Willing to study and learn new skills with a proven ability to re-train at a high level.

Always dependable, professional and determined to exceed expectations.

Overview

31
31
years of professional experience

Work History

Senior Business Development Manager

PHVC Ltd
Whiteley, Hampshire
03.2013 - Current
  • Responsible for over 200 school accounts after being promoted twice with PHVC.
  • Providing multiple transport solutions to schools, colleges, academy trusts, federations & universities.
  • Analysing clients' transport requirements and finding solutions best suited.
  • Ensuring clients are aware of legal & licence implications for their transport
  • Providing reports, statistics and proposals.
  • Always exceeded annual targets (except 2020 when furloughed).
    Winning tenders with large Academy Trusts to grow from individual to group sales.
  • Maintaining & building sales & relationships with existing clients.
  • Promptly dealing with any issues to enhance relations.
  • Growing business by prospecting and referrals due to excellent service attitude.
  • Presenting to school committee's and Governors.
  • Identified and closed new business opportunities through strategic networking.
  • Oversaw full sales lifecycle from prospecting clients to closing deals.

Driving School Owner

Self Employed
Southampton, Hampshire
09.2000 - 02.2013

First Call School of Motoring - Southampton

  • Started own driving school and grew to 25 franchised instructors.
  • Planning & writing courses for Instructors to pass.
  • Training Instructors to pass all their DSA part 1,2 & 3 exams.
  • Growing business by networking with instructor colleges.
  • Managing Instructor's and office staff to ensure productivity.
  • Set up dual controlled courtesy car network involving 40+ dealerships nationwide.
  • Personally, passed all 3 qualifying exams first time.
  • Still hold qualification. Currently hold highest level - Grade A
  • First class knowledge of all regulations and law.
  • Provided warm welcome to students & built confidence in nervous students.

Land & Planning Consultant

Self Employed
Southampton, Hampshire
03.2006 - 08.2008

(Alongside Driving School)

  • Exceptional knowledge of national and local planning laws and their guidelines.
  • Produced accurate, detailed drawings and diagrams for local planning authorities.
  • Created detailed survey reports outlining issues and recommended solutions.
  • Assessed proposals against planning laws to maintain project compliance.
  • Inspected and surveyed proposed sites against suitability requirements.
  • Produce comprehensive business plans demonstrating all aspects that would be considered by developers before agreeing to purchase land or enter into option contracts with vendors.
  • Selling sites to developers. Negotiating and acting as intermediary for both parties.

Business Manager

Picador PLC
Southampton, Hampshire
01.2000 - 09.2000
  • Approached by Picador to work for them by reputation.
  • Overseeing all sales whilst performing calmly under pressure.
  • Won regional and national competitions within Vauxhall Group.
  • Managed and motivated 4 sales staff to maximise performance & profitability.
  • Increased average profit per unit by 50%
  • Solely responsible for selling all finance, warranty and insurance products.
  • Ensure customers were fully covered and informed of products available.
  • Working autonomously whilst being a vital and respected member of sales team.
  • Working at fast pace yet providing thorough service.
  • Maintaining high standard of paperwork and contracts.

Business Manager

Viking Garages Ltd
Southampton
09.1994 - 01.2000

(Same role as Picador Plc.)

  • Promoted 3 times to Business Manager.
  • Set up all working practices and trained staff to ensure success.
  • New role developed for both myself and the dealership.
  • Retail & Fleet Sales experience.

Education

GCSEs - Maths, English, Physics, Geography RE & CDT

Bitterne Park School & Itchen College
Southampton
07.1992

Higher National Diploma - Business & Finance

Eastleigh College
Eastleigh
07.1994

Skills

  • Passed PPL Private pilots Licence (A) with minimal training 47 hrs
  • Passed all 9 Ground exams first time, 7 of which 100% pass rate
  • Met and exceeded annual targets, for last 13 years
  • Promoted in every employment due to strong work ethic and attention to detail
  • Built driving school from self employed individual to 25 franchisees
  • Set-up nationwide dual control courtesy car network
  • Trained over 20 Instructors (CAR) to pass Part 1, 2 & 3 test of instructional ability
  • First to pass Taylor Skelton & Walter Land and Planning 3-month course with a real case study
  • Taught both sons to pass driving test with 0 minor recently after leaving profession over 10 years ago
  • Still hold Instructors licence with A Grade on last test of ability

Accomplishments

  • Passion for learning and re-training
  • Strong analytical thinking
  • Troubleshooting and problem solving
  • Working autonomously and making quick decisions
  • Open and clear communicator
  • Consultative relationship builder
  • Development & mentoring
  • Working to set goals & projects
  • VFR Flight planning, routing, diversions and alternates (PPL)
  • Pre-flight aircraft checks (PPL)
  • IFR Knowledge and skills gained through VATSIM & Pilot Edge. (SIM)
  • Passed Pilot Edge 11 x I-Rating Tests. (SIM)
  • Flight reporting and tracking (SIM)
  • Meteorology knowledge and awareness
  • Strong ATC communication skills with FRTOL Licence
  • Stress management
  • Awareness of Human Performance limitations
  • Strong interest in modern aviation technology
  • Preventative simulations
  • Airport, taxi and parking planning
  • Logbook and record keeping
  • Civil Aviation Authority (CAA) regulatory knowledge
  • Share in C150 maintains frequent flying for development

Timeline

Senior Business Development Manager

PHVC Ltd
03.2013 - Current

Land & Planning Consultant

Self Employed
03.2006 - 08.2008

Driving School Owner

Self Employed
09.2000 - 02.2013

Business Manager

Picador PLC
01.2000 - 09.2000

Business Manager

Viking Garages Ltd
09.1994 - 01.2000

GCSEs - Maths, English, Physics, Geography RE & CDT

Bitterne Park School & Itchen College

Higher National Diploma - Business & Finance

Eastleigh College
PHIL DIGGENS