Summary
Overview
Work history
Education
Skills
Timeline
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Phil Cairns

Banbridge,Down

Summary

Detail-oriented Risk and Control professional with 20+ years in the
financial services industry. Proven track record of enhancing internal
controls and ensuring compliance with regulatory standards. Thorough in investigating concerns and developing targeted remediation
recommendations to help businesses meet critical targets. Skilled in
investigations, documentation and reporting.

Overview

15
15
years of professional experience

Work history

Vice President, In Business Control Lead, Wealth

Citi
Belfast, Antrim and Newtownabbey
10.2023 - Current
  • Lead for the Investments In Business Control team in EMEA for the
    Wealth division
  • Oversaw continuous control monitoring program for EMEA Capital
    Markets Business
  • Collaborated with various departments, fostering open lines of communication regarding control-related concerns.
  • Engaged with senior stakeholders to understand their controls and
    supported them to enhance the quality and effectiveness
  • Successfully delivered on tasks within tight deadlines.
  • Oversaw continuous control monitoring program for EMEA Capital
    Markets Business
  • Ensured timely escalation and remediation of issues
  • Conducted control design assessments to facilitate the uplift of controls onto the new Control Inventory platform
  • Identified potential issues through diligent monitoring activities, mitigating business risks.
  • Streamlined control processes by implementing new management strategies.
  • Managed risk assessments for improved business operations.
  • Conducted staff training, increasing understanding of control procedures.
  • Coordinated high quality inductions and seamless onboarding procedures for 3+ new starters.


Compliance and Risk Assurance Officer

Ulster Bank Ireland DAC
Dublin, Dublin 2
09.2012 - Current


  • Protected consumer interests by completing Conduct Assurance themed reviews.
  • Analysed customer documentation to verify regulatory compliance.
  • Ensured regulations were implemented and adhered to.
  • Identified regulatory breaches and provided the business with constructive guidance.
  • Reviewed complaints to ensure customers received the correct outcome.
  • Maintained accurate and detailed compliance records.
  • Documented systemic compliance problems and inappropriate business practices for official reporting to Senior Management.
  • Visited business locations for planned assessments
  • Compiled data from direct inspections and tests, creating reports outlining findings and sharing remediation recommendations.
  • Prepared professional business correspondence to initiate or resolve regulatory actions and keep businesses informed.
  • Prepared reports and documentation after business inspections.
  • Regularly corresponded with senior stakeholders throughout reviews to keep them up to date with progress.

Compliance Officer

Ulster Bank Ireland DAC
Dublin, Dublin 2
02.2011 - 09.2012
  • Regularly interpreted legislation to advise Financial Planning team on necessary implementation advice.
  • Ensured regulations were implemented and adhered to by completing themed reviews within the Financial Planning business.
  • Reviewed marketing material for the business to ensure it was fully compliant with regulations
  • Reviewed complaints to ensure customers were receiving the correct outcome.
  • Provided feedback to Financial Planning team on their proposed Training and Competence Scheme for Financial Planning Manager's.

Control Manager

Ulster Bank Ireland DAC
Dublin , Dublin 2
08.2010 - 02.2011
  • Created a suite of control tests for the Payments division
  • Undertook control testing within the team to ensure the controls were adequate and effective
  • Reported the results of the testing to Senior Management within the division
  • Educated line managers on process changes for implementation when the control testing identified a weakness in their existing processes.
  • Monitored evolving regulatory changes and parameters to maintain operational compliance.

Education

Certificate of Higher Education - Professional Certificate in Digital Financial Services

Institute of Bankers
Dublin
03.2022

Certificate of Higher Education - Professional Certificate in Consumer Protection Risk, Culture & Ethical Behaviour

Institute of Bankers
Dublin
03.2020

Diploma of Higher Education - Professional Diploma in Compliance

Institute of Bankers
Dublin
02.2016

Certificate of Higher Education - Professional Certificate in Accounting

Institute of Bankers
Dublin

Certificate of Higher Education - Advanced Business Studies and Accounting

Institute of Further and Higher Education
Banbridge

GCSEs -

Banbridge Academy
Banbridge

Skills

  • Self-motivated
  • Critical thinking
  • Communication skills
  • Ability to assess compliance vulnerabilities and risk
  • Controls tests
  • Document review
  • Investigations skills
  • Report preparation
  • Meticulous attention to detail

Timeline

Vice President, In Business Control Lead, Wealth

Citi
10.2023 - Current

Compliance and Risk Assurance Officer

Ulster Bank Ireland DAC
09.2012 - Current

Compliance Officer

Ulster Bank Ireland DAC
02.2011 - 09.2012

Control Manager

Ulster Bank Ireland DAC
08.2010 - 02.2011

Certificate of Higher Education - Professional Certificate in Digital Financial Services

Institute of Bankers

Certificate of Higher Education - Professional Certificate in Consumer Protection Risk, Culture & Ethical Behaviour

Institute of Bankers

Diploma of Higher Education - Professional Diploma in Compliance

Institute of Bankers

Certificate of Higher Education - Professional Certificate in Accounting

Institute of Bankers

Certificate of Higher Education - Advanced Business Studies and Accounting

Institute of Further and Higher Education

GCSEs -

Banbridge Academy

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Phil Cairns