Phathiswa Mashiyi
Cape Town
Summary
Results-driven Office Manager with over 5 years of experience in facilities, office management and procurement, currently managing day-to-day operations and procurement functions in a dynamic corporate environment. I have proven ability to oversee all aspects of office management - from facilities coordination, events planning, and vendor management to staff onboarding and executive support. My strong background in procurement processes, include sourcing, purchase order management, supplier evaluation, and working on ERP systems. I am highly organized and proactive, with a track record of streamlining workflows, improving operational efficiencies, and ensuring compliance with company policies. Committed to maintaining a professional, well-functioning workplace while supporting business growth through cost-effective procurement strategies. I have been with my current employer since February 2023 and I have held various roles and enjoyed a few promotions to date
Overview
18
18
years of professional experience
Work History
Office Manager
Globeleq South Africa Management Services (Pty) Ltd
03.2025 - Current
- Oversee daily office operations to ensure a productive and professional work environment.
- Manage office supplies, procurement, and vendor relationships.
- Support HR with onboarding logistics for new employees, including workstation setup, access cards, and IT support.
- Support management with diary coordination, travel arrangements, and expense claims.
- Manage facilities-related issues, liaising with building management, Maintenance and service providers.
- Organize and facilitate staff meetings, team events, and internal communications.
- Maintain compliance with health & safety and office policies and a member of the SHE committee.
- Oversee office budget, including procurement requests and cost control measures.
- Coordinate with IT and HR for system access, onboarding/offboarding processes, and biometric data management
Procurement Administrator
Globeleq South Africa Management Services (Pty) Ltd
05.2024 - 02.2025
- Handled purchase requisitions and orders for Shared Services departments.
- Coordinated vendor sourcing, documentation, and ERP vendor creation.
- Ensured adherence to procurement policies and achievement of monthly KPIs.
- Managed follow-ups with suppliers on delivery timelines and performance.
- Maintained vendor records and facilitated annual reviews to clean up inactive vendors.
- Performed ad hoc support duties for the broader Supply Chain team
Office Administrator
Globeleq South Africa Management Services
02.2023 - 04.2024
- Managed front office functions and daily staff requests.
- Assisted the MD with administrative duties, diary management, and expense claims.
- Coordinated onboarding tasks, including biometric registration and parking access.
- Oversaw procurement activities for office management, including POs and expenses.
- Organized monthly staff meetings, agendas, and logistical planning.
Office Administrator
Content Lab
05.2018 - 08.2019
- Human Resources Administration
- Prepared and issued employment contracts, cancellation notices, HR-related emails, and termination letters.
- Processed payroll and managed HR administration including overtime, leave, and timesheets.
- Maintained accurate employee records, personal files, and HR documentation.
- Handled leave queries, COIDA administration, filing, and general HR support.
- Office & Administrative Support
- Managed switchboard operations and front desk reception duties.
- Welcomed visitors, coordinated access, and directed artists to studios according to schedule.
- Prepared studio monthly statistics and compiled administrative reports.
- Sourced supplier quotations and handled contract signing and administrative processes for artists and squad members.
- Created Excel spreadsheets and maintained organised administrative systems.
- Finance Administration
- Issued purchase/work order numbers and managed monthly purchase order sheets.
- Prepared invoices for local and international clients.
- Developed project budgets, processed artist invoices, and conducted invoice audits against PO sheets.
- Prepared project reconciliations and submitted artist payment breakdowns to Accounts.
HR Administrator & Supervisor
Gugulethu Spar
10.2013 - 04.2017
- Managed recruitment, payroll, and staff scheduling.
- Liaised with SACCAWU Union and handled employee relations and discipline.
- Oversaw cash office operations and handled daily reconciliations.
Receptionist & Telesales Clerk
Makro
05.2012 - 07.2013
- Created access cards, managed switchboard, processed invoices and quotations.
- Handled customer queries and sales follow-ups using SAP CRM & ERP.
Trainee Manager
Shoprite Usave
02.2008 - 02.2010
- Oversaw daily operations, banking, ordering, stock receiving, and staff management.
- Managed signage, reporting, petty cash, and disciplinary procedures.
Education
BCOM - Accounting
Management College of Southern Africa
2027
N6 Certificate - Financial Management
Northlink College
11.2022
Certificate - Professional Communication & Office Management
University of Cape Town
01.2023
Skills
- Excellent Communication
- Microsoft Excel Proficiency
- Vendor Evaluation
- Invoicing and billing
- Office morale boosting
- Logistics management
- Office management
- Procurement administration
- Budget oversight
- Vendor relationship management
- Scheduling and calendar management
- Travel coordination
- Diary coordination
- Microsoft office suite proficiency
References
- Ms. Zimkita Mafenuka, Globeleq, 081 042 6386
- Miss Ntombekhaya Tsambi, CORC, 066 233 3248
- Mr. Noel Timms, Gugulethu Spar, 082 097 1779
- Miss Claudia Mohr, Content Lab, 072 787 7725
- Mrs. Gaynor Kirby, Makro, 082 551 8841
- Mr. Nathan Coetzee, Shoprite Usave, 076 198 1162
Timeline
Office Manager
Globeleq South Africa Management Services (Pty) Ltd
03.2025 - Current
Procurement Administrator
Globeleq South Africa Management Services (Pty) Ltd
05.2024 - 02.2025
Office Administrator
Globeleq South Africa Management Services
02.2023 - 04.2024
Office Administrator
Content Lab
05.2018 - 08.2019
HR Administrator & Supervisor
Gugulethu Spar
10.2013 - 04.2017
Receptionist & Telesales Clerk
Makro
05.2012 - 07.2013
Trainee Manager
Shoprite Usave
02.2008 - 02.2010
BCOM - Accounting
Management College of Southern Africa
N6 Certificate - Financial Management
Northlink College
Certificate - Professional Communication & Office Management
University of Cape Town