Peter Honnor

Steer73 are a full service digital transformation agency with a multinational client base helping to solve business challenges with technology. We deliver all aspects of digital transformation, ranging from digital strategy, data warehousing, apps and e-commerce platforms.

Key responsibilities;

• Providing strategic leadership as a Product Director, overseeing all aspects of digital transformation projects for a multinational client base, helping them solve business challenges through technology.
• Owned and led key client accounts (>£1m/year), driving both commercial growth and product growth activity.
• Led, managed, and mentored a team of Product Managers, ranging from Product Associate to Senior Product Manager, ensuring effective product management practices and personal professional development.
• Provided guidance and mentorship to the UX design team, ensuring the delivery of exceptional user experiences aligned with client requirements.
• Played a vital role in growing client accounts, working closely with leadership teams to identify opportunities, drive revenue growth, and successfully deliver on client goals.

Key Achievements:

• Successfully led and managed key client products, resulting in increased Average Revenue Per User (ARPU) and enhanced user engagement.
• Redesigned and implemented a comprehensive Product Strategy process, providing clients with clear strategic roadmaps and well-defined plans of engagement.
• Led and executed detailed user testing and analytical reporting, delivering valuable insights to clients and contributing to the improvement of broader business processes.

Xploro are a digital therapeutics service, partnering with Children's hospitals to support children receive Cancer care, treatment and ongoing support through a child and parent focusses applications.

Key responsibilities;

• Provided product leadership as the Chief Operating Officer, overseeing all operational aspects of Xploro delivery and management.
• Led and managed all product activities, from research to delivery, ensuring efficient execution and successful product launches aligned with Xploro goals.
• Oversaw and managed third-party development activities, establishing strong relationships with external development teams to drive collaboration and efficient delivery..
• Cultivated and managed partner and supplier engagements, fostering productive relationships and ensuring seamless collaboration to meet business objectives.
• Provided regular communication and reporting to the Board of Directors, presenting progress updates on key strategic goals and objectives.

Key Achievements:

• Ensured compliance with legislative, Information Governance (IG), and Data Governance policies and requirements, enabling successful onboarding of Xploro by global hospitals and children support services.
• Conducted comprehensive research sessions with children, clinical staff, and clients to gain deep insights into their requirements and effectively address their needs through the Xploro platform.
• Successfully led the replatforming initiative, migrating the original Xploro application and back-end services to a microservices architecture and platform, resulting in improved scalability, performance, and user experience.

Substrakt Health create technology which is transforming the delivery and access to primary care services across the NHS. Substrakt Health work in partnership with NHS organisations to create configurable, effective, user-centred solutions to drive efficiencies that benefit both patients and clinicians.

Key responsibilities;

• Oversaw all delivery activities on a day-to-day basis, spanning the entire project lifecycle from research to successful implementation.
• Cultivated and managed partner and supplier engagements, fostering strong relationships and facilitating effective collaboration.
• Managed and provided leadership to a team of approximately 20 staff, encompassing Product Management, Development, QA, UX & Design, and DevOps.

Key Achievements:

• Ensured compliance with legislative, Information Governance (IG), and Data Governance policies and requirements, maintaining a robust framework for data security and privacy.
• Engaged closely with key NHS teams to gain insights into patient challenges, thereby delivering digital products that exceeded expectations and improved patient experiences.
• Defined and successfully delivered key flu vaccination applications and services for NHS trusts and partnerships, contributing to enhanced healthcare delivery and patient outcomes.

383 Project are a digital product studio, solving business problems with powerful products. From developing futureproof digital strategies, to defining and validating ideas, to creating industry-leading digital products, platforms and services, our focus was on building the right thing, and building the thing right.

Key responsibilities;

• Owned, led, and guided the Product Strategy function across the business, driving strategic initiatives and aligning them with wider agency objectives.
• Led and owned key client engagements, managing relationships with high-value clients and overseeing projects with a total worth exceeding £2m.
• Led internal Product Strategy and delivery teams, providing leadership and direction while fostering a culture of continuous improvement.

• Working with clients to understand a their market challenges, customers, commercial needs and technical capabilities, then strategically translate our inputs to deliver commercial opportunities through digital products.
• Creating clients 3 - 5 year Product Strategy view and associated delivery roadmaps.

• Lead the entire User Experience discipline within the Business, responsible for all activities, processes, deliverables, client positioning and communication of the practice.
• Creation and leadership of User Experience team.
• Strategic User Experience leadership and delivery for both 383 and key high value clients.

• Responsible for the overall business management of Design and User Experience programs from kick off/bid initiation through to design production and delivery for Global Clients based out of the frog Amsterdam Studio.
• Ensuring creative design work was delivered on time, on budget and to frog's highest design standards across a wide range of disciplines including Interaction Design,UX Design, Visual Design (Print & Digital) and Industrial Design.
• Articulating and delivering measurable design solutions for our clients.

• Leading and delivering the overall TomTom Digital Product Store strategy from conception through creation to successful roll out to customers.
• Managing the delivery of large software programs from multiple team within TomTom, culminating in the delivery of 20,000 man hours of coding successfully to production.
• Directly line managing a team of Program Managers, Senior Project Managers, Project.

• Leading multiple Projects & Programs dedicated to the overall UX delivery of Nokia Music and Entertainment solutions for both Desktop and Mobile applications.
• Creating and managing close relationships with Music Product Executive teams to ensure product requirements are translated into successful software solutions.
• Directly managing a global team of Program Managers and Project Managers.

• Responsible for planning, tracking and managing all design activity relating to feature Phone and Mass Market products undertaken by the FP/MM studio across the Customer Experience Design Group.
• Managing and tracking all product and design experience related projects within the Mass Market & Feature Phone portfolio.
• Working closely and leading team project delivery work across teams in London, Basingstoke, Rennes, Singapore, Chicago, Bangalore, Beijing & Seoul.

• Leading all UI design activities for the Motorola UIQ platform.
• Day to day management of all work-streams related to UI & Graphic Design development for the UIQ platform.
• Directly managing a team of 12 User Interface Designers, 2 Graphic Designers, 1 Customisation engineer.

• Fully managing multiple projects within the Customer Management arena to the Prince 2 & Gated Process methodology in a MS Project framework.
• Project planning using MS Project & MS Visio, in both stand-alone and networked solutions.