PETER GEORGE MANNEL
Wembley,United Kingdom
Summary
I am hardworking, eager to learn, and a versatile professional with a strong foundation in creative and technical realms. I have gained experience as a Live Sound Engineer, audio recording, editing and post-production, and live streaming through volunteer work and as part of my study curriculum at Point Blank Music School. After working 19 years in the Information Technology industry, I have decided to pursue my passion for music and make a career shift. This is a fantastic opportunity to further my craft in audio and assist in building the technology for the Music Industry.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Cloud Systems Engineer
Salt Essential Information Technology (Pty) Ltd
Windhoek, Namibia
07.2018 - Current
- Company Overview: Digital Transformation of Customers by analysing their current environment and providing modern workplace solutions using Microsoft Cloud Solutions
- Responsible for Kaspersky Administration/Maintenance, training of customers and internal users on Microsoft 365 apps, administration and services and other Cloud App Solutions
- Educated end-users about common cybersecurity threats while using public Wi-Fi connections, minimising risk exposure during remote work scenarios.
Audio Engineer (Volunteer)
Uniting Reformed Church Windhoek
Windhoek, Namibia
05.2021 - 09.2024
- Balance and the mix of multiple microphones for a cleaner, more professional sound output.
- Provided seamless performances for bands by effectively managing all live sound aspects during concerts.
- Improved the audience experience with expertly mixed live sound during performances.
- Tailoring unique mixes for different performers, enhancing individuality and supporting their creative expression.
- Record and edit the audio for special occasions, sermons, and concerts.
- Assist with live video broadcast of dedicated events and sermons
Senior/Expert Service Desk Engineer
Salt Essential IT Pty Ltd
Windhoek , Namibia
07.2016 - 07.2018
- Provided training for Junior Technicians and high-level support for Service Desk Engineers
- Customer consultations, high-level user-desktop, and environment support (desktops and servers)
- Assessed the customer's IT environment, provided a recommendation report, and implemented and set up the new customers' IT environments
- Provided Office 365 Migrations, Kaspersky Security Center and Endpoint Protection Deployment, and maintenance of servers and services
Service Desk Technician
Salt Essential IT Pty Ltd
Windhoek, Namibia
03.2012 - 07.2016
- Assisted with various user desktop and IT consultations, and on-site or remote assistance support
- Assisted customers with hardware and software installation, ensuring smooth operations.
- Troubleshoot various incidents related to hardware, networks, and software faults.
IT Technician/Manager
Paradise Computer Consultancy Services CC
Windhoek , Namibia
04.2006 - 02.2012
- Senior Technician and Branch Manager
- Provided Software and Hardware support to First National Bank of Namibia, exclusively supporting the bank's dumb terminal server, the terminals, and the specialised network
- Oversaw and managed SLA Contracts, requests and response times, and generated reports on Tickets, Activities and SLA for Company use and CRM feedback purposes
- Managed Technicians and Help Desk, and provided feedback to the MD (Owner) of the Company
- Researched, implemented, and maintained a Help Desk and Inventory Software, providing training and assessment of Technicians' technical skills, and maintained the Server and Network environment of the Company
Temporary Assistant
The Movie Place cc
Windhoek, Namibia
10.2005 - 03.2006
- Booking rental movies and games (DVD & VHS) in and out, reshelving and rearranging them in the store from new, popular, and different genres.
Education
Bachelor of Arts (Honours) - Music Production and Sound Engineering (2 years)
POINT BLANK MUSIC SCHOOL
London, United Kingdom 09.2024 -
GCSEs - Accounting, Afrikaans, Biology, English, Mathematics, and Physical Science
JAN MÖHR SECONDARY SCHOOL
Windhoek, Namibia 01.1995 - 11.1999
Skills
- Ableton Live
- Adobe Audition
- Live Sound Mixing & Recording
- Audio Recording & Editing
- Adobe Premiere Pro
- Adobe Creative Cloud
Languages
English
Advanced
Afrikaans
Native
Certification
- Grade 5 Theory Music, University of South Africa, 1999
- Grade 6 Pianoforte, University of South Africa, 1999
- Microsoft Certified Professional, Microsoft, 23 April 2018
- Microsoft 365 Certified: Security Administrator Associate, Microsoft, 13 October 2020
- Kaspersky Certified Professional: Kaspersky Endpoint Security Cloud (040.80), Kaspersky, 16 November 2022
- Microsoft Certified: Azure Administrator Associate, Microsoft, 4 January 2023
- Microsoft Certified: Azure Virtual Desktop Speciality, Microsoft, 13 May 2023
Affiliations
- Singing
- Choir Singing and Choral Conducting
- Playing and Making Music
- Photography and Videography (landscape, wildlife and urban)
Timeline
Bachelor of Arts (Honours) - Music Production and Sound Engineering (2 years)
POINT BLANK MUSIC SCHOOL
09.2024 -
Audio Engineer (Volunteer)
Uniting Reformed Church Windhoek
05.2021 - 09.2024
Cloud Systems Engineer
Salt Essential Information Technology (Pty) Ltd
07.2018 - Current
Senior/Expert Service Desk Engineer
Salt Essential IT Pty Ltd
07.2016 - 07.2018
Service Desk Technician
Salt Essential IT Pty Ltd
03.2012 - 07.2016
IT Technician/Manager
Paradise Computer Consultancy Services CC
04.2006 - 02.2012
Temporary Assistant
The Movie Place cc
10.2005 - 03.2006
GCSEs - Accounting, Afrikaans, Biology, English, Mathematics, and Physical Science
JAN MÖHR SECONDARY SCHOOL
01.1995 - 11.1999
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