PETER CHARLES NDILLE NDILLE

• Reporting patient changes promptly
• Supported healthcare professionals in caring for vulnerable individuals with mental health conditions, dementia, and learning disabilities to improve their quality of life.
• Prompted and monitored patients' medication intake with accurate record-keeping.
• Worked in team of 5 to ensure care plans are up-to-date, appropriate to residents' needs and reflect care being delivered.
• Deliver emotional and physical support, ensuring person-centred approach tailored to individual needs.
• Team collaboration (doctors, nurses, therapists)
• Active listening and empathy
• Accurate documentation (EMR, care plans, legal compliance)
• Aseptic techniques (hand hygiene, PPE, infection control)
• Clear patient communication (explanations, reassurance)
• Conflict resolution & de-escalation techniques
• Catheter & IV line (maintenance, monitoring)
• Infection prevention & control (isolation protocols, sanitization)
• Occupational safety (needle disposal, injury prevention)
• Emergency preparedness (fire safety, code response, evacuation)

• Ensured care continuity through improvement of service users services.
• Provided palliative care services that are timely.
• Participated in counseling sessions and showed empathy to care users.
• Participated in continuous medical education and administration.
• Attended training sessions for health care workers on care giving.
• Participated in awareness campaigns on palliative care provision at hospice.
• Offered companionship to reduce feelings of loneliness in patients.
• Provided exceptional care to elderly patients by assisting with daily tasks.
• Administered medication, ensuring correct dosage and timing.
• Helped maintain safe environment for over 90% residents, reducing risk of falls or injuries.

• Managed front desk duties to ensure smooth operation of reception area.
• Ensured efficient travel arrangements for staff including booking flights and accommodations.
• Handled sensitive information discreetly maintaining high level confidentiality at all times.
• Coordinated office operations by handling over 80% phone inquiries, managing correspondence and supervising office cleanliness.
• Addressed and resolved customer complaints to maintain loyalty and satisfaction.
• Demonstrated patience, adaptability, and interpersonal skills while working and teaching diverse age groups.
• Maintained and improved Sacco’s bookkeeping processes.
• Monitored payable and receivable statuses, keeping financial records updated.
• Reviewed and filed payroll documents following department procedures
• Supported accurate record keeping by properly documenting financial transactions.
• Interacted professionally with clients providing excellent service at all times.

• Supported community outreach efforts to bring in new volunteers and individuals needing assistance.
• Collected donations and sorted out quality items for resale or immediate community use.
• Provided physical and emotional support to elderly residents and disabled, improving community integration and quality of life.
• Met with program participants to better understand their needs and offer personalized support.
• Sorted and distributed food to disadvantaged families, including canned goods and fresh produce.
• Communicated and collaborated with individuals from diverse backgrounds.
• Maintained accurate, up-to-date records of 50% volunteer activities.

• Driving children in locality to school in morning and bringing them home in evening.

• Driving some groups to places for different occasions such as birthday parties, graduation ceremonies, family meetings just to name a few.

• Checking motor vehicle regularly to ensure it is in good condition to cruise.

• Maintaining motor vehicle’s cleanliness.

• Servicing engine of motor vehicle to ensure it is road worthy.

• Ensured schedules were properly maintained