Peter Wright
Coventry,United Kingdom
Summary
Accomplished professional with expertise in team collaboration, profit and loss analysis, and leadership development. Demonstrates strong skills in mentorship, sales strategy, and business planning, with a proven track record of enhancing key performance indicators. Proficient in Microsoft Office and effective communication, adept at engaging senior stakeholders and managing talent acquisition. Experienced in project management and database management, committed to driving organisational success through strategic initiatives.
Experienced professional with focus on client management and relationship building. Capable of driving client satisfaction and retention through tailored solutions and strategic planning. Skilled in communication, problem-solving, and fostering collaborative partnerships.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
Work history
Client Manager
Manpower Group Talent Solutions UK
Coventry
05.2024 - 07.2025
- Client Engagement & Strategy Build and maintain senior client relationships across all business areas, with a deep understanding of workforce needs and strategic goals. Proactively engage with stakeholders to map recruitment demand and design tailored workforce plans aligned to future needs. Influence hiring strategy by translating workforce data into meaningful, long-term solutions.
- Stakeholder & Vendor Management
- Manage strategic relationships with internal/external delivery teams, CORE, and third-party suppliers to maximise self-fill and ensure seamless execution
- Act as the key link between hiring managers and recruitment teams to enable clear communication and fast resolution
- Partner with tech vendors and internal departments to drive efficiency and strengthen recruitment infrastructure
- Team Leadership & Performance
- Lead and develop a high-performing recruitment team focused on excellence, continuous improvement, and accountability
- Oversee team objectives, performance, development, and knowledge sharing
- Foster a collaborative and inclusive culture by leading through example and promoting ethical standards and professionalism
- Operational Excellence & Results Delivery
- Ensure consistent achievement of SLAs and KPIs through strong leadership and proactive issue resolution
- Navigate complex scenarios with a strategic and solution-focused mindset, always driving toward win-win outcomes
- Champion service excellence in line with ManpowerGroup’s high standards and client expectations
- Key Achievements
- Achieved 100% SLA performance through strategic workforce planning
- Built strong partnerships with senior stakeholders to support critical hiring needs
- Led a high-performing team, promoting learning, performance, and engagement
- Delivered innovative workforce solutions, improving fill rates and reducing time-to-hire
Programme Manager
Manpower Group Talent Solutions
01.2023 - 05.2024
- Provide leadership and execution of the end-to-end recruiting cycle for Engineering / Technical business groups across the UK
- Develop and manage relationships with business leaders and stakeholders, including Hiring Managers and Human Resources Business Partners
- Proactively drive and execute strategies which align with recruitment policies
- Partner with HR Business Partners to deliver value-added services to internal client population (including market intelligence, competitor mapping, talent pooling, succession planning, and diversity initiatives).
- Deliver a consistent, high quality candidate and client experience through professionalism and integrity in all contact with applicants, hiring managers and HR colleagues.
- Lead and contribute to regional / global projects associated with HR and Talent Acquisition and Development.
- Provide training, knowledge sharing, coaching and mentoring as a talent acquisition subject matter expert.
- Onboarding of contingent workers following strict compliance guidelines
- Managing contingent workers within client sites across the UK Estate
- MSP supplier engagement, attraction and management
- Populating monthly business reviews and QBRs
- Payroll – amendments, adjustments and closing of weekly
- Mentoring team members on process, activity and quarterly targets
Account Manager
Manpower
Coventry, United Kingdom
02.2020 - 01.2022
- Provide leadership and execution of the end-to-end recruiting cycle for Engineering / Technical business groups across the UK
- Develop and manage relationships with business leaders and stakeholders, including Hiring Managers and Human Resources Business Partners
- Proactively drive and execute strategies which align with recruitment policies
- Partner with HR Business Partners to deliver value-added services to internal client population (including market intelligence, competitor mapping, talent pooling, succession planning, and diversity initiatives).
- Deliver a consistent, high quality candidate and client experience through professionalism and integrity in all contact with applicants, hiring managers and HR colleagues.
- Lead and contribute to regional / global projects associated with HR and Talent Acquisition and Development.
- Provide training, knowledge sharing, coaching and mentoring as a talent acquisition subject matter expert.
- Onboarding of contingent workers following strict compliance guidelines
- Managing contingent workers within client sites across the UK Estate
- MSP supplier engagement, attraction and management
- Populating monthly business reviews and QBRs
- Payroll – amendments, adjustments and closing of weekly
- Mentoring team members on process, activity and quarterly targets
Candidate Experience Manager
Manpower
Coventry, United Kingdom
08.2019 - 02.2020
- As Candidate Experience Manager, I was responsible for designing and delivering a seamless, engaging, and inclusive journey for thousands of candidates across the industrial and logistics sector. I worked closely with recruitment teams, clients, and operational leads to ensure every candidate interaction reflected professionalism, care, and our brand values.
- Own the end-to-end candidate journey from initial application to onboarding, ensuring a high-quality experience at every touchpoint
- Collaborate with recruitment teams to optimise communication, reduce drop-out rates, and improve engagement across high-volume roles
- Design and implement feedback loops and surveys to measure satisfaction and identify areas for improvement
- Partner with clients and internal stakeholders to tailor experience strategies to different sites, shifts, and workforce types
- Lead on DE&I initiatives to ensure inclusive recruitment practices across the candidate lifecycle
- Manage digital onboarding platforms, ensuring compliance and a smooth transition into the workforce
- Key Achievements:
- Increased candidate satisfaction scores by 30% through process improvements and consistent communication strategies
- Reduced no-show rates by 20% by enhancing pre-start engagement and onboarding processes
- Launched a multilingual candidate support initiative to better serve diverse candidate populations across warehouse sites
- Implemented a real-time feedback tool, giving candidates more visibility and enabling faster resolution of issues
Recruitment Manager
Royal Mail Contract
Coventry, United Kingdom
02.2019 - 08.2019
- Lead a team of recruiters delivering temporary staffing solutions across warehousing, distribution, FMCG, and manufacturing sectors
- Build and nurture strong client relationships, providing workforce planning insights and aligning recruitment strategies with operational goals
- Oversee daily recruitment operations including vacancy management, candidate attraction, compliance, and onboarding
- Drive performance through data-led decision-making, tracking KPIs and SLAs to ensure consistent service excellence
- Collaborate with delivery teams and third-party suppliers to ensure fulfilment and cost-effective solutions
- Promote a culture of high performance, coaching team members to develop skills, improve productivity, and achieve career goals
- Key Achievements:
- Maintained 100% fulfilment rate during peak seasons through effective planning and stakeholder collaboration
- Expanded client base by delivering consistently high-quality service and demonstrating industry expertise
- Supported the implementation of new tech solutions to improve candidate tracking and reporting accuracy across sites
Recruitment Consultant
Royal Mail Contract
Atherstone, Warwickshire
11.2018 - 01.2019
- Telephone screening of temporary agency candidates
- Arranging assessment days and overseeing the running of the events on client premises
- Working with a team of consultants to secure 200 heads per day for a variety of shifts
- Advertising, marketing and networking to secure the talent
- Interviewing candidates for vacancies on site
- Induction of successful candidates
- Candidate onboarding
- Candidates PORTW documentation
- Candidate check-ins
- Problem solving
- Managing client expectations of recruitment needs and requirements
- Initiating reference checks and uploading candidates onto CMS
- Payroll
Recruitment Coordinator
Gaydon, Warwickshire
05.2018 - 11.2018
- Supporting candidate journey from application to first day onboarding
- Liaising with middle and senior management team to help coordinate their recruitment needs
- Managing middle and Senior recruitment managers processes and expectations
- Scheduling in screening calls, first stage interviews and final face to face interviews
- Manage and balance high volume interview requests
- Supporting RDC’s to offer candidates
- Arranging flights, hotel accommodation and travel for international candidates
- Updating RDCs and PWC Immigration for VISA applications
- Supporting RDC’s and RDMs with their daily recruitment needs
- HR Administration tasks
- Producing Recruitment activity metrics when required
HR Administrator
Whitley
03.2018 - 04.2018
- Applying for CRB documents for all applicants
- Dealing with queries via telephone and email
- Amending contracts
- Checking ID documents, work permit, Visa, Home Office documents
- Onboarding Candidates
- Conducting effective reference checks
- Ensuring staff have the Right to Work within the UK and ensuring all members of staff are fully compliant
- Building a good rapport with Hiring Managers, Recruiters and candidates
- Initiating background checks
- Prepare new hire paperwork ensuring legislation requirements are met
- Coordinate with hiring managers to determine position requirements
- Evaluate and screen CV’s and cover letters
- Liaising with HR and Learning and Development Team
Education
GCSEs - English & Math
The Coleshill Comprehensive
Coleshill, Warwickshire 09.1994 - 02.1998
Skills
- Team collaboration
- Profit and loss analysis
- Leadership development
- Mentorship
- Sales strategy
- Key performance indicators
- Business planning
- Microsoft Office proficiency
- Effective communication
- Stakeholder engagement
- Senior stakeholder relations
- Talent acquisition
- Project management
- Database management
Languages
Spanish
Beginner
Timeline
Client Manager
Manpower Group Talent Solutions UK
05.2024 - 07.2025
Programme Manager
Manpower Group Talent Solutions
01.2023 - 05.2024
Account Manager
Manpower
02.2020 - 01.2022
Candidate Experience Manager
Manpower
08.2019 - 02.2020
Recruitment Manager
Royal Mail Contract
02.2019 - 08.2019
Recruitment Consultant
Royal Mail Contract
11.2018 - 01.2019
Recruitment Coordinator
05.2018 - 11.2018
HR Administrator
03.2018 - 04.2018
GCSEs - English & Math
The Coleshill Comprehensive
09.1994 - 02.1998
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