Analytical career-minded Manager with expertise and experience creating business with a sales enviroment. Solid understanding of commercialisation and principles of Retail businesses and market development. Strong analytical skills advantageous in assessing and interpreting Sales, P&L data.
Organised and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Ambitious Manager with excellent Leadership and Organisational skills. Highly effective at promoting positive relationships and building capable teams. Track record of improving overall operations, reducing overhead and increasing corporate value.
Overview
26
26
years of professional experience
Work History
Company Director
CDPS
Glasgow
10.2009 - Current
Annual Turnover £80- £110K
General maintenance/Full refurbishment of properties on behalf of 4 mid-sized letting agents
Liaise with tenants regarding access to assess work and prepare written report for client
Assessed/cost work required and update client
Liaise with various tradesmen to plan work
Assessed finished work, updating and invoicing client on completion
Prepared accounts for account and liaise with HMRC regarding PAYE, Tax
Company Director
Bespoke Building Company Ltd
Glasgow
11.2019 - 05.2022
Annual Turnover £450k
Carried out building projects on behalf of an architect and various clients
Interpreted architectural drawings
Assessed cost of project and timescale to complete
Planned/phased implementation of materials and tradesmen
Continually communicated/undated architect/client on progress and any issues have arisen
Held daily meetings with various tradesmen and assessed quality of work
Weekly meetings with architect and client
Planned/implemented points from weekly meeting
Prepared accounts for accountant and liaised with HMRC regarding PAYE, Tax & VAT payments
Company Director
Verrecchia Transport Ltd
Glasgow
08.2005 - 05.2007
Planned and delivered kitchens on behalf of 3 kitchen companies
Organised and trained staff
liaised with kitchen company managers
Deputy General Manager
TJ Hughes
Glasgow
09.2002 - 08.2005
Turnover 15.5m
Responsible for assisting General manager achieving sales targets and all KPI’s
Accountable for the Store in General Managers absence
Managed a team of 16 department Managers/Deputy Managers over 92 separate department categories
Responsible for Sales, All costs, shrinkage (known and unknown)
Assess Stores performance using Store Operating statements, P & L reports and daily/Weekly Sales reports.
Discuss Daily Sales Performance with management Team at daily briefing, identifying where improvements can be made and how this would be carried out. (in absence of GM)
Recognising and discussing good performance at Daily meeting.
Review implementation of improvements discussed at meeting.
Lead by example ensuring effective planning/organising of self and team, to manage various levels of workload.
Drive standards on the shopfloor/warehouse to ensure to correct staff are in the right place at the right time. Therefore ensuring the best levels of customer service are always offered.
Demonstrated excellent leadership skills by being motivated, enthusiastic, driven through effective communication and example.
A passion for training where required and witnessing work force improvement, as a unit and individually. Develop staff to be the best they can be.
Continually cultivate good working relationships with staff, superiors, HR and all Head office departments.
Effectively communicate any issues or assistance required from HR, Compliance and Security Departments through General Manager.
Ensure all legal requirements, security procedures and all policies and procedures are always implemented.
Senior Retail Manager
World Duty Free (Glasgow Airport)
Glasgow
10.1998 - 09.2001
Annual Turnover £15m in 4 individual sites
Responsible for Sales, All costs, shrinkage (known and unknown)
Assess Stores performance using Store Operating statements, P & L reports and daily/Weekly Sales reports.
Discuss Daily Sales Performance with management Team at daily briefing, identifying where improvements can be made and how this would be carried out.
Recognising and discussing good performance at Daily meeting.
Review implementation of improvements discussed at meeting.
Lead by example ensuring effective planning/organising of self and team, to manage various levels of workload.
Drive standards on the shopfloor/warehouse to ensure to correct staff are in the right place at the right time. Therefore ensuring the best levels of customer service are always offered.
Always demonstrate excellent leadership skills by being motivated, enthusiastic, driven through effective communication and example.
A passion for training where required and witnessing work force improvement, as a unit and individually. Develop staff to be the best they can be.
Carry out performance reviews on 3-month basis and perform Annual reviews, identifying areas of good performance and areas where there is room for growth.
Continually cultivate good working relationships with staff, superiors, HR and all Head office departments.
Effectively communicate any issues or assistance required from HR, Compliance and Security Departments.
Ensure all legal requirements, security procedures and all policies and procedures are always implemented.
Branch Manager
Optical Express
Dunfermline
01.1998 - 10.1998
Annual turnover £340K
Responsible for all Sales targets and KPI’s
Store Closure Co - Ordinator
Somerfield Stores Ltd
UK wide
08.1998 - 09.1998
Store Closure Project (Company Restructuring Project), multiple sites through-out UK
Visiting and preparing stores and staff for the store being closed or sold to another retailing company
Store Manager
Somerfield Stores Ltd
London
07.1997 - 08.1998
Annual turnover £2.5m
Responsible for all Sales targets and KPI’s
Store Manager (Company Rebranding Project)
Somerfield Store Ltd
South England
06.1997 - 07.1998
Multiple sites South England
Responsible for all Sales targets and KPI’s whistle implementing a 13 Week
Critical path procedure in the lead up to the store closing to be refurbished
Re-training all staff to use EPOS system from manual system
Liaise with building team and merchandising team
Education
No Degree - 4 Higher Grades
St Ninians High School
Kirkintilloch
04.2001 -
Skills
Operations management
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Voluntary Work
Addiction Recovery Centre, Kirkintilloch
Treasurer/Committee Member
Won MBE, Queens Award for services to Voluntary Sector Annual Footfall 25.5K
Voluntary support centre for people who are facing alcohol, drug and gambling problems. We also offer support to all family members who are affected by the effects of addictions. Help people live positive lives. Become positive members of their family and useful members of the community.