Summary
Overview
Work history
Education
Skills
Timeline
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Peter Toole

Carlisle ,Cumbria

Summary

Hardworking and passionate job seeker with strong organisational skills eager to secure a driving position after introducing it within my own business during lockdown and developing a passion for it. Dedicated in achieving my own, but also company goals utilising consistent and organised practices. Skilled in working under pressure and adapting to new situations and challenges.


Overview

15
15
years of professional experience

Work history

Business Owner

Lonsdale Convenience Store
Carlisle , Cumbria
05.2020 - Current
  • Established business goals and objectives to provide organisational direction toward growth of business.
  • Generated strategic business plan and budgets through market analysis and responsible financial management.
  • Researched and identified potential business opportunities to drive revenue while also overseeing budget management to keep and improve financial targets.
  • Used exceptional skills in leadership, communication and team building to instill strong work environment
  • Controlled use and flow of resources, guaranteeing adequate supply for daily operations.
  • Upheld a high reputation of a fast and relabel home delivery service and growing in custom from lockdown 2020

General Manager

Lonsdale Convenience Store
Carlisle , Cumbria
12.2016 - 05.2020
  • Built and maintained loyal, long-term customer relationships through effective customer service.
  • Tracked KPIs to drive profitability and target delivery.
  • Generated business, cost and employee reports to management.
  • During COVID 2020 introduced Home deliverys and was responsible for fast service delivery of essentials for those in need.
  • Went on to become a share holder of the store (See experience above)


Petrol Attendant

James Street Services
Carlisle, Cumbria
06.2008 - 07.2017
  • Tracked fuel levels in fuel storage tanks.
  • Completed general cleaning duties, while maintaining and organising shop areas to enhance customer visual appearance.
  • Created and upkept displays and signs with updated pricing and current promotions and sales.
  • Completed regular and periodic safety checks on petrol forecourt to ensure safety to both customers and staff
  • Handled payments using cash, cheque and cards and was also responsible for daily banking.
  • Completed Competent person course.

Delivery Driver

James street gas
Carlisle , Cumbria
01.2012 - 12.2016
  • I was responsible for safely delivering and attaching cylinders of Propane and Butane gas ranging in weight from 6kg to 47kg.
  • Responsible for loading and unloading the van with cylinders of gas required for the days delivery. Weather dependent this could be multiple times a day.
  • Maximised vehicle performance by completing basic vehicle maintenance, including air pressure checks, oil changes and safety checks and notifying management of any faults.
  • Interpreted maps effectively, following written and verbal directions as required to navigate optimal delivery routes.
  • The company I worked for continuously grew each year, which resulted in having to cover large parts of Cumbria, South West Scotland and parts of Northumbria.
  • Obtained ADR licence

Education

NVQ Level 2 - Vehicle Technician

System group
Carlisle, Cumbria
09/2006 - 09/2007

NVQ Level 1 - Vehicle technician

system group
Carlisle, Cumbria

Skills

  • Vehicle and equipment safety
  • Route optimisation and local road knowledge around most of Cumbria
  • Customer interaction and engagement
  • Faultless customer service and excellent communication
  • exceptional managerial skills
  • Budget forecasting and financial responsibility leading to revenue growth


Timeline

Business Owner

Lonsdale Convenience Store
05.2020 - Current

General Manager

Lonsdale Convenience Store
12.2016 - 05.2020

Delivery Driver

James street gas
01.2012 - 12.2016

Petrol Attendant

James Street Services
06.2008 - 07.2017

NVQ Level 2 - Vehicle Technician

System group
09/2006 - 09/2007

NVQ Level 1 - Vehicle technician

system group

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Peter Toole