Peter Sturt

Versatile and results-driven professional with experience at the British Heart Foundation Shop, adept in customer service and educational feedback. Excels in creating personalized learning plans and fostering rapport, demonstrating a commitment to excellence in teaching and retail environments. Proven ability to work independently and maintain punctuality, showcasing tech-savviness and a clean driving record.

Date of Birth: 10/02/72

Express Mobile Phones, High Street, Northwood, p/t courier/retail assistant, Delivery and collection of phones, tablets, laptops to Southall-based technicians, Assisting with shop admin (invoicing, filing), Customer service; recommending products, booking repairs in, Assisting with shop display and stocktaking, tidying, general duties

British Heart Foundation Shop, Harrow, Retail assistant, 2020-23, 10-15, Receiving donations from the public, Receiving deliveries from other branches of BHF, Sorting, pricing and storing incoming stock, Researching appropriate pricing for donated items, Maintenance of shop displays and backroom stock, Serving customers on the till, Answering customer enquiries, Assisting managers in reorganising displays of merchandise, Till work: sales refunds and returns and discounts, Teamwork – working with other team members as required, Representing the BHF on the shop floor; polite customer-focused, Competence with the BHF online stock system, Ability to work independently and complete assigned tasks efficiently, Lifting heavy items safely, Customer service on shop floor and on the till, Use of shop PC and tablet

• Clean current drivers license