An accomplished professional with expertise in strategic planning, leadership, and management. Demonstrates a strong ability to foster cross-functional collaboration and drive organisational development. Proven track record in operations management and planning, with a focus on partnership development and customer service excellence. Skilled in talent development, effective communication, and crisis management. Committed to enhancing team performance through teamwork and innovative solutions. Skills honed over an exciting and challenging Military career, and will be a strong addition and ready to leverage expertise as Director of Joint Operations - East Coast and LNER.
I received a Military Commendation for leadership during a period of crisis, in which I led a 100 strong team during an accident involving a crashed aircraft.