Peter Ratcliffe
Warrington,Cheshire
Overview
2
2
years of professional experience
Work history
Fulfilment Operations Co-worker
IKEA
Warrington
07.2024 - Current
- Handing out Click & Collect orders, ensuring the best customer experience.
- Meeting cut-offs across all our flows ensuring that items are handed over to the TSP or Customer in a timely manner.
- Collaborating with our TSP to ensure all home deliveries and collect near you orders make their way to the customer.
Customer Relations Co-worker
IKEA
Warrington
07.2023 - 07.2024
- Handled high volumes of transactions during peak seasons efficiently.
- Enhanced customer satisfaction by promptly addressing issues and concerns whilst on a checkout.
- Processed payments swiftly for improved customer experience.
- Greeted each customer warmly, creating a friendly shopping environment.
- Helped manage queues effectively during peak hours for seamless checkout process.
Education
GCSEs -
Great Sankey High School
09.2018 - 08.2023
A-Levels -
Barrow Hall College
09.2023 -
Skills
- Customer orientation
- Time efficiency
- Problem-solving
- Communication skills
- Calm under pressure
Timeline
Fulfilment Operations Co-worker
IKEA
07.2024 - Current
A-Levels -
Barrow Hall College
09.2023 -
Customer Relations Co-worker
IKEA
07.2023 - 07.2024
GCSEs -
Great Sankey High School
09.2018 - 08.2023
Similar Profiles
Véronique Plier SousaVéronique Plier Sousa
Responsable de vente at IKEAResponsable de vente at IKEA
Ninos ChankoNinos Chanko
Training & Onboarding Specialist – Kitchens at IKEATraining & Onboarding Specialist – Kitchens at IKEA
Kum Kum HabibKum Kum Habib
Sales Associate at IkeaSales Associate at Ikea
Juveisy VazquezJuveisy Vazquez
Loss Prevention Officer at IKEALoss Prevention Officer at IKEA
LYNNE McGRAILLYNNE McGRAIL
Customer Assistant (Temporary Summer Contract) at Marks & SpencerCustomer Assistant (Temporary Summer Contract) at Marks & Spencer