Dynamic Senior IT Engineer with over 15 years of experience in delivering innovative IT solutions. Proven expertise in managing complex network migrations, optimization of system performances, achieving a 300% increase in internet speed for clients. Successfully led critical projects with 98% client satisfaction. Adept in cloud technologies and hands-on troubleshooting, ensuring high-quality technical support. Eager to contribute to Constant Recruitment Ltd by leveraging a proactive approach and comprehensive skill set to solve complex challenges and enhance client satisfaction.
Dedicated IT Field Engineer successful at fostering and developing client relationships. Knowledgeable in client problem resolutions, engaging clients in constructive project focused line of discussions. More than 8 years supporting sales efforts as part of business development teams.
Overview
17
17
years of professional experience
1
1
Certificate
Work History
Senior IT Field Engineer
Accelerator Hosted IT Limited
12.2023 - Current
Lead project Engineer, Think Park, Manchester, Full Stack Technology Upgrading and Migration from Think Money Group IT to Accelerator, This Project involves AWS management of some cloud system, Microsoft Multi tenancy Organization setup for multi-tenant access to common areas, with 100% IT Infrastructural Upgrade.
Spearheaded complex IT projects, including a full-stack network migration at 2 Gresham Street, completed within an exceptional 3-day timeframe., Project Included 100% IT Infrastructural Equipment Upgrade from DrayTek and NetGear to Ubiquiti Full Stack Network.
Lead project Engineer for Canada House Manchester, Full Stack IT Infrastructure Migration from Elevate to Accelerator, completed, minimizing downtime due to proper planning.
Creating Tailore made Security Policies for clients as part of Cyber security protection against unauthorized access to client's network as well as providing restricted access for staff member to unprofessional internet spaces while within the client's network infrastructures.
Setting SDWAN Solution using Ubiquiti for client testing. This was successful tested by the clients.
Conducted comprehensive surveys, designs, and installations of IT infrastructures across high-profile sites.
Engineered and implemented tailored multi-tenanted internet solutions and secure network infrastructures.
Specialized in the migration of lift lines from PSTN to GSM gateways and VoIP systems, achieving enhanced reliability.
Delivered advanced engineering designs, integrating cutting-edge technologies like DrayTek, Ubiquiti, Fortinet, Cisco Systems and more.
Excelled in managing IT systems remotely and on-site, with a focus on GDPR compliance.
Mentored junior engineers through hands-on training, empowering team development.
Achieved a 98% client satisfaction rate through efficient IT infrastructure setups.
IT Field Engineer
Accelerator Hosted IT Limited
05.2023 - 11.2023
Executed over 10 IT audits, enhancing data protection standards and improving system efficiency by 35%.
Successfully migrated internet connections for over 20 clients, achieving a 300% increase in speed.
Deployed cutting-edge tools like Datto RMM and Workplace solutions, ensuring a 90% reduction in downtime.
Provided consistent remote support, attaining a 95% success and uptime rate across client systems.
Field Inspector/Engineer
Parasol-Jband
10.2022 - 05.2023
Championed wireless network refresh projects, including AP installations at B&Q HQ.
Delivered dedicated equipment support for retail clients, ensuring 100% operational efficiency.
IT Engineer and Support
Fedoz Limited
01.2008 - 07.2011
Optimized technology infrastructures by deploying software solutions and managing devices effectively.
Revamped system security and compliance by implementing Active Directory, achieving a 60% cost reduction.
System Administrator
Delta Systematic ISP LTD
01.2008 - 07.2011
Designed and implemented robust internet service provider networks.
Achieved a 95% customer satisfaction rate through effective ticket management.
Education
BSc. - Computer Science
RSUST
Port Harcourt, Rivers State
09.2010
Management information Systems -
Alison CPD
Portsmouth, United Kingdom
01.2024
ISO/IEC 27001 - Dynamics OF ISMS - Information Management
Alison CPD
Portsmouth, United Kingdom
01.2024
Cyber Security and Ethical Hacking V12 -
Self Studies
Portsmouth, United Kingdom
12.2024
AWS Foundational Cloud Engineering - Cloud Foundation Engineering
Self Studies
Portsmouth, United Kingdom
03.2025
Skills
Troubleshooting
Problem-solving
IT infrastructure management
AWS
Azure
Datto
Ubiquiti
Network migration
VoIP systems
GDPR compliance
CCTV systems
Cisco Meraki
Data protection standards
Remote support
Network security
PenTesting
Client-centric approach
Continuous improvement
Mentoring
Team development
Excellent communication
Project management
Collaboration
RFI management
Languages
English
Certification
B. Sc Comp. Science - 2010 Rivers State University of Science and Technologies, Rivers State, Nigeria.
Cisco Certified Network Associate - 2010, Mumbai, India (Not Revalidated)
Cisco Certified Network Professional - 2010 Mumbai, India (Not revalidated after it expired)
CPD ISO/IEC 27001 - Dynamics OF Information Security Management Systems (ISMS) - 2024
CPD Management Information Systems - 2024
Interests
In sports,
Research works
and Traveling
Timeline
Senior IT Field Engineer
Accelerator Hosted IT Limited
12.2023 - Current
IT Field Engineer
Accelerator Hosted IT Limited
05.2023 - 11.2023
Field Inspector/Engineer
Parasol-Jband
10.2022 - 05.2023
IT Engineer and Support
Fedoz Limited
01.2008 - 07.2011
System Administrator
Delta Systematic ISP LTD
01.2008 - 07.2011
ISO/IEC 27001 - Dynamics OF ISMS - Information Management
Alison CPD
BSc. - Computer Science
RSUST
Management information Systems -
Alison CPD
Cyber Security and Ethical Hacking V12 -
Self Studies
AWS Foundational Cloud Engineering - Cloud Foundation Engineering
Self Studies
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Personal Information
Title: IT Engineer
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