Summary
Overview
Work history
Education
Skills
Affiliations
References
Timeline
Generic

PETER OGANLA

LONDON,DENMARKHILL

Summary

Customer-oriented with strong history of leading high-performance teams to meet or exceed objectives. Dedicated and hardworking with internal drive to deliver excellence. Tactical team builder with strong background in training and team development.

Overview

7
7
years of professional experience

Work history

Logistics coordinator

ONSITE LOGISTICS
Crawley, West Sussex
02.2025 - 07.2025
  • Coordinated end-to-end supply chain operations for timely and cost-effective delivery .
  • Overcame logistical challenges by creating innovative solutions.
  • Evaluated vendor performance regularly for quality assurance purposes.
  • Prioritised tasks effectively under high-pressure situations.
  • Ensured timely delivery by coordinating with transportation and warehouse teams.
  • Collaborated with suppliers to ensure proper stock levels.
  • Instituted a new filing system, improving ease of document retrieval.
  • Prepared accurate reports, contributing to informed decision making.
  • Liaised between departments, resulting in improved communication flow.
  • Worked closely with sales team to understand demand forecasts.
  • Monitored transport costs to identify areas of potential savings.
  • Maintained cleanliness and organisation in the warehouse area promoting workplace safety.
  • Reviewed logistics procedures to identify opportunities for improvement.

Customer service advisor

BENNY ANDREWS LTD
Crawley, West Sussex
01.2023 - 01.2025
  • Strengthened client relationships with clear communication and problem-solving skills.
  • Logged customer complaints accurately, expedited corrective actions effectively.
  • Built rapport with clients through empathetic handling of concerns.
  • Guided customers through troubleshooting process with patience and clarity.
  • Expressed care, patience and empathy when handling customer interactions for personalised experience.
  • Handled requests with friendly, knowledgeable service and support, continually achieving positive customer feedback.
  • Transferred customer calls to respective department or personnel to address specific issues.
  • Offered prompt solutions to maintain customer satisfaction.
  • Offered detailed advice on product and service benefits.
  • Participated in staff meetings to discuss new developments.

Logistics driver

Arrow XL
Dartford, Kent
03.2018 - 07.2019
  • Delivered fragile goods safely by implementing secure packing methods.
  • Ensured timely deliveries to customers using GPS tracking tools.
  • Maintained compliance with company policies, contributing to a safe work environment.
  • Secured safe deliveries by conducting thorough vehicle checks before every shift.
  • Facilitated smooth operations by regularly maintaining delivery vehicles.
  • Handled unexpected delays calmly, ensuring minimal disruption to planned schedules.
  • Assisted in warehouse organisation when not on driving duties, supporting overall operational efficiency.
  • Performed minor vehicle repairs when needed, reducing downtime due to mechanical issues.
  • Maintained confidentiality of customer information per data protection act guidelines.
  • Communicated with clients politely and professionally, maintaining excellent working relationships.
  • Kept accurate driving hours records and complied with tachograph laws.
  • Conducted rigorous checks on oil, tyres and equipment.
  • Planned driving routes according to traffic to exceed delivery turnaround targets.
  • Maintained regular contact with logistics management, updating on progress and reporting issues.
  • Performed thorough vehicle inspections prior to loading and during routes for strict safety compliance.
  • Offered flexibility in working hours, covering evening and weekend shifts to meet logistics demands.

Education

Some College (No Degree) - DIGITAL SKILLS FOR WORK

CRAWLEY COLLEGE
02.2024

Bachelor of Arts - BUSINESS

ARDEN UNIVERCITY
08.2023

High School Diploma - A LEVELS

SOUTHWARK COLLEGE
07.2017

Skills

  • Customer services
  • Organisational skills & Time management
  • Microsoft Application
  • Data confidentiality
  • Transaction processing
  • Communication skills
  • Leadership skills & team work
  • Problem Solving

Affiliations

  • GYM , SPORT , READING ,SOCIALIZING

References

References available upon request.

Timeline

Logistics coordinator

ONSITE LOGISTICS
02.2025 - 07.2025

Customer service advisor

BENNY ANDREWS LTD
01.2023 - 01.2025

Logistics driver

Arrow XL
03.2018 - 07.2019

Some College (No Degree) - DIGITAL SKILLS FOR WORK

CRAWLEY COLLEGE

Bachelor of Arts - BUSINESS

ARDEN UNIVERCITY

High School Diploma - A LEVELS

SOUTHWARK COLLEGE

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PETER OGANLA