Versatile Operations Supervisor adept at taking on routine and complex business challenges with a resourceful and creative approach. Recognised as a driven, dedicated and hardworking leader with a history of streamlining operations and increasing efficiency.
Overview
23
23
years of professional experience
Work History
Operations Supervisor
Decora blinds
Huddersfield, Kirklees
05.2021 - Current
Led associate focus groups and meetings to obtain suggestions, address concerns or issues and foster positive relations among team members and management.
Reviewed accuracy and compliance of internal documentation, maintaining reliable and precise business records.
Encouraged and promoted ideas aligned to business needs and benefits.
Oversaw daily shipping operations, including loading and unloading of outbound trailers, replenishing of pallets, inventory management and supervising the work of 30 team members..
Managed and motivated high-performing teams for successful KPI attainment.
Noted employee absences and grievances, and improved team development and performance with right training.
Adhered to employee relations processes while recruiting, retaining and developing staff.
Drove performance while managing and maintaining customer expectations, quality standards and SLAs.
Reviewed and assessed operations performance, developing initiatives for continuous process improvement.
Motivated and trained employees to maximise team productivity.
Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
Monitored daily and weekly KPIs, implementing improvement strategies to maintain on-track status.
Created and implemented strategies for improved operational efficiency, maximising profit potential.
Aided senior leadership by recommending corrective actions and improvements to company operations.
Developed, recommended and implemented strategies to improve employee work quality and speed.
Monitored and reviewed operational performance, aiding improved business strategy to maximise productivity.
Section Leader
Ilke Homes
Knaresborough, North Yorkshire
08.2019 - 05.2021
Planned large team rotas to achieve full coverage and KPI delivery.
Resolved defects and anomalies using root cause analysis.
Supervised equipment repairs and troubleshooting to restore operations.
Conducted regular safety and quality checks to establish stable manufacturing operations.
Oversaw effective loading and distribution of large lorries.
Drove strong service culture through team huddles and 1:1 feedback sessions.
Investigated accidents and near misses, updating training and policies to protect staff.
Hit targets by coaching team and recommending areas for improvement.
Trained staff to build product lines and systems knowledge.
Operated forklift and powered pallet truck to safely manoeuvre goods.
Shift Manager
Hall and Botterill Ltd
Leeds, West Yorkshire
12.2007 - 08.2019
Trained and mentored new employees to maximise team performance.
Conducted audits and reviews to enhance team performance.
Adhered to company standards and compliance requirements for operations and cleanliness.
Ordered stock and procured services to deliver on company goals.
Increased team efficiency by analysing staff and equipment performance.
Managed staff schedules, ensuring required coverage to meet shift needs within budget.
Updated training and procedures to address skills gaps and challenges.
Led by example and demonstrated company best practices.
Evaluated team outputs and delivered constructive feedback to aid professional development.
Developed continuous improvement initiatives to drive team efficiencies.
Kept employees operating productively to meet business and customer needs.
Employed forward-thinking mindset to anticipate and quickly eliminate issues on shift.
Completed comprehensive shift reports to support seamless handovers.
Addressed staff absences and holiday requests to achieve consistent rota coverage.
Handled disciplinary investigations and hearings with strong employee relations knowledge.
Maintained neat and tidy workstation to promote cleanliness and sanitation guidelines.
Production Supervisor
William Cook
Leeds, West Yorkshire
04.2000 - 10.2007
Oversaw inductions, training and probation procedures for new starters.
Maintained clean, organised working areas to create positive, productive environments with minimal risk.
Conducted workplace safety inspections whilst setting personal example for health and safety.
Supervised all production phases, from design and development to timely manufacture and dispatch.
Directed production team of 55 , continuously improving efficiency.
Enforced housekeeping guidelines to protect production workflow.
Investigated quality, safety and productivity issues, implementing corrective action to prevent recurrence.
Coordinated repairs with maintenance department to keep machinery operational.
Managed product tests to verify functionality and quality.
Directed risk assessment activities to pinpoint and mitigate effects on production.
Implemented measures to boost productivity, reduce waste and cut costs.
Interviewed and recruited staff with required skills and background.