- Football, Golf, & swimming
- Hiking
- Quiz teams
- Volunteering for local organisations or charities
Peter Mooney
Coventry,West Midlands
Summary
Results-driven professional specializing in key account management and strategic sales development. Expertise in innovative sales techniques and performance analysis to effectively respond to market dynamics. Committed to driving organizational success through collaboration and customer-focused strategies.
Overview
40
40
years of professional experience
1
1
Certification
Work History
Sales Manager - Key Accounts
Innovaro Technology Limited
2017.12 - Current
- Optimised management of sales pipeline to ensure seamless business flow and achievement of sales targets.
- Motivated sales staff to enhance strategies through competitions and tailored coaching plans.
- Optimised sales methods to acquire, develop, and retain customers effectively.
- Generated comprehensive reports on sales activities to enhance strategic decision-making for senior management.
- Designed and executed pioneering sales approaches that enhanced market presence and profitability.
- Oversaw after-sales support services to enhance customer satisfaction and encourage repeat business.
- Analysed market trends and customer needs to guide strategic product development and positioning.
- Facilitated regular team meetings to drive alignment on targets, strategies, and resolution of issues affecting sales performance.
- Cultivated relationships with key clients to secure long-term contracts and drive revenue growth.
- Managed key account matters including solving issues, updating on project milestones, attending meetings and managing other communications.
- Developed new business opportunities in existing customer portfolios to meet, upgrade and cross-sell revenue targets.
- Applied excellent negotiation, upselling and sales techniques to maximise revenue.
- Developed and implemented sales strategy for new business opportunities across account portfolios and broader businesses.
- Hit sales targets by seeking opportunities for operational expansion and new customer acquisition.
- Utilised tools such as CRM for streamlined process management and reporting.
- Utilised CRM tools to track account interactions, ensuring all team members had access to up-to-date information.
- Retained and developed allotted significant customer base by working with senior staff to create added value in customer experiences.
Senior Account Manager
Wavenet
2017.03 - 2017.12
- Cultivated key accounts through proactive strategic communication to enhance long-term partnerships.
- Resolved customer issues and complaints through effective problem-solving techniques.
- Resolved client issues promptly to enhance satisfaction and foster loyalty.
- Generated sales by prospecting leads, cold calling and closing deals.
- Demonstrated strong communication and time management skills to meet and exceeded sales targets.
Corporate Account Manager
Daisy Communications
2006.04 - 2017.03
- Coordinated with cross-functional teams to deliver integrated solutions that met specific client needs.
- Increased revenue by obtaining and securing new accounts while providing value-added services to existing clients.
- Resolved customer issues and complaints with quick-thinking problem-solving.
- Built exceptional customer satisfaction by delivering friendly service.
- Resolved client issues promptly, maintaining high levels of satisfaction and loyalty.
Contracts Manager
Marconi/Telent
1995.09 - 2006.03
- Monitored external contractors to ensure delivery against contract specifications and quality standards.
- Advised on contract risk management, identifying potential risks and proposing mitigation strategies.
- Analysed contracts and other documents to ensure company obtained best deals or make amendments when required.
- Stayed as the key contact for contract enquiries, promptly answering client questions without hesitation.
- Collaborated with procurement teams to align contract terms with organisational procurement strategies.
Chemical Engineer
Courtaulds
1985.09 - 1995.06
- Used scientific, mathematical and engineering principles to solve problems and improve chemical and engineering processes.
Education
GCSEs -
Woodlands School
Coventry, COV1984
Skills
- Customer relationship management
- Sales reporting
- Sales techniques
- Client relationship building
- Cross-selling strategies
- Supplier negotiation
- Contract management
Certification
- Full UK Licence
- [Area of certification] certified
Interests
Timeline
Sales Manager - Key Accounts
Innovaro Technology Limited
2017.12 - Current
Senior Account Manager
Wavenet
2017.03 - 2017.12
Corporate Account Manager
Daisy Communications
2006.04 - 2017.03
Contracts Manager
Marconi/Telent
1995.09 - 2006.03
Chemical Engineer
Courtaulds
1985.09 - 1995.06
GCSEs -
Woodlands School