Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Peter McLean

Peter McLean

Quality
Whitley Bay

Summary

With over 16 years experience of years of experience, I've ascended from a software tester to Head of Quality, championing innovation and setting new standards in software development excellence. My leadership unites Customer, Product, UX, and Development teams, sparking unparalleled collaboration and perpetual enhancement. I've spearheaded the integration of cutting-edge technologies and methodologies, expertly navigating the blend of automation and manual testing to skyrocket operational efficiency and quality. Outside of work, I immerse myself in the world of Local Learning machines, leveraging them for automation projects with PDF sources. My passions extend to technology, Science fiction, devouring diverse literature, exploring the outdoors with my dog, and spending Quality time with my family.

Overview

9
9
years of professional experience
3
3
years of post-secondary education
2
2
Certifications

Work History

Senior QA Engineer

CDP
04.2024 - Current
  • Implemented shift left policies which allowed us to gain better incite on the needs of of the feature and helped to prevent bugs later down the cycle.
  • Built a Cypress BDD Framework from scratch and shared and taught within the test teams.
  • Implemented AI tooling to solve minor problems that enabled us to achieve our goals faster such as a cypress enjoinment selector.
  • Mentored QA engineers, fostering a culture of continuous learning and professional growth.
  • Collaborated closely with developers to identify, reproduce, and resolve software bugs.
  • Worked with leads to bring about the use if Peer review apps and seed data to allow to test in isolation so we release at pace with scale to back it up.

Head of Quality

3T Global
05.2022 - Current
  • Quality driven improvements, feeding KPI's
  • Manage the Quality of software, people, and processes
  • Promote Quality leadership within and around Engineering
  • Mentor and enhance Quality resource knowledge and skillsets
  • Responsible for all aspects of testing: manual processes, automation workflows, and enabling the team to do the same
  • Transformed the Quality department, significantly improving operational efficiency and effectiveness
  • Developed a highly skilled Test team proficient in manual and automated testing, planning, and analysis, elevating the team to top-tier status
  • Enhanced team capabilities in QA using Event-driven Microservices
  • Improved project efficiency and outcomes through the strategic creation of test plans and Agile methodologies
  • Advanced Quality assurance practices by researching and implementing innovative testing methods, ensuring high standards across development phases
  • Ensured stakeholder alignment on goals and progress through effective communication, enhancing project clarity and cooperation
  • Made a Quantum leap forward using AI in our automation and problem solving and root cause handling
  • Reduced project risks and maintained quality standards by collaborating on risk mitigation and emphasizing proper Acceptance Criteria
  • Elevated quality assurance from initial development stages through to Post-Release Testing, showcasing a commitment to excellence

Lead Tester

The Law Society of England and Wales
08.2021 - 04.2022
  • Aligned with the requirements needed for the project
  • Responsible for stakeholder interactions and passing on info to the higher-ups
  • Mentored and led all members of the Quality team with Sage X3
  • Completed project on time and in budget with little to no lasting effects
  • Successfully migrated financial systems with enhanced testing protocols and comprehensive documentation, improving system reliability and operational efficiency
  • Elevated the skill set of junior testers in Quality Assurance and Financial systems, significantly enhancing team competency and performance
  • Strengthened partnerships through collaborative efforts with third-party partners, leading to improved system testing and faster issue resolution

Senior Quality Engineer

Waters Corporation
08.2019 - 07.2021
  • Raise product Quality in BIO pharma software for Peptide Mapping
  • Work with stakeholders to confirm work needed is correct
  • Provide a smooth transition for desktop and web services
  • Train up scientists in the ways of testing software
  • Revitalized automation testing by integrating Puppeteer sharp and BDD, aligning tests with scientific requirements, resulting in a 90% reduction in re-release and regression testing times
  • Implemented At Desk Testing, enabling early detection of bugs and enhancing product quality
  • Conducted Amigo Sessions to proactively address potential issues, improving feature development efficiency and effectiveness
  • Launched Science to Test Sessions ensuring both testers and developers understand scientific requirements, fostering better collaboration and project outcomes
  • Managed Bug Triage processes to prioritize bugs based on their impact on the system and customers, optimizing issue resolution and customer satisfaction
  • Initiated Code School for non-technical team members like scientists, demystifying coding and encouraging cross-disciplinary skill development
  • Introduced a Time Tracker Mini App, improving time management and reporting which contributed to a more efficient approach to tracking effort and project management
  • Enhanced project detail management through the implementation of Subtasks and Subtask Defects, ensuring thorough tracking and resolution of project tasks

Senior Quality Engineer

BGL
04.2019 - 07.2019
  • Introduced accessibility throughout car insurance pages using Pa11y
  • Build a test plan for accessibility issues using WAVE tool and WCAG processes
  • Shared knowledge with RNIB to better understand the accessibility problem
  • Trained junior testers in the ways of test plans and processes
  • Led the QA team in developing test strategies directly from user stories, enhancing test effectiveness and alignment with project goals
  • Dynamically revised the test plan to accommodate project changes, maintaining agility and efficiency through continuous adaptation
  • Facilitated multiple 3 Amigos sessions, extracting essential insights for refining future stories into superior features
  • Developed a Node.js Automation Suite for accessibility, bolstering QA and development efforts and ensuring product accessibility standards are met
  • Established myself as a key resource for BGL's system knowledge, quickly mastering the systems through strategic networking with the Engineering team and leveraging Confluence articles for rapid learning and knowledge sharing

Senior Quality Engineer

Solarwinds
06.2016 - 03.2019
  • Leading the Engineer team in all things Quality for the mobile phone apps we were developing
  • Introducing Automation regression suites
  • Working with Stakeholders to confirm work is set out as planned
  • Communicating with Customers and their feedback to be fed into the application
  • Stabilized and directed the performance testing project, instilling confidence and a calm approach amidst challenging conditions
  • Innovated with a seeding tool for data testing in reports, enhancing the accuracy of performance reporting and supporting developer efforts in reporting optimization
  • Optimized cross-browser testing by utilizing customer usage metrics to focus on the most relevant browsers, improving test efficiency and product compatibility
  • Served as Scrum Master, effectively facilitating daily stand-ups, sprint reviews, retrospectives, and planning sessions, ensuring agile best practices and team cohesion
  • Played a pivotal role in the development and testing of the MSP mobile app, contributing to framework enhancements and ensuring a high-quality user experience
  • Enhanced automation testing by integrating with the Calabash framework and transitioning tests to the Xamarin UITest framework, boosting testing efficiency across iOS and Android platforms
  • Utilized mind mapping techniques to identify and prioritize untested areas of the app, leading to a more comprehensive testing coverage
  • Supported .Net standard updates, ensuring the app remained on the cutting edge of technology and maintained compatibility with Central 2 and Xamarin Forms 2.5
  • Advised UX and Product Owners on potential feature impacts, proactively addressing issues to safeguard the brand's reputation and user satisfaction

Education

Hons Degree - Graphic Design

Cumbria Institute of the Arts
10.2001 - 05.2004

Skills

Communication

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Certification

ISTQB

Timeline

Senior QA Engineer

CDP
04.2024 - Current

Head of Quality

3T Global
05.2022 - Current

Lead Tester

The Law Society of England and Wales
08.2021 - 04.2022

Senior Quality Engineer

Waters Corporation
08.2019 - 07.2021

Senior Quality Engineer

BGL
04.2019 - 07.2019

Senior Quality Engineer

Solarwinds
06.2016 - 03.2019

Hons Degree - Graphic Design

Cumbria Institute of the Arts
10.2001 - 05.2004
Peter McLeanQuality