Peter Lavo
Barrow upon Soar,Leicestershire
Summary
Skilled professional specializing in partnership development and advanced data analysis, with a strong focus on conflict resolution and customer service. Proficient in account and database management, ensuring effective account development and fostering positive relationships. Trained in GDPR compliance, dedicated to upholding high data protection standards. Aims to leverage analytical skills to drive strategic growth and improve organizational efficiency.
Overview
23
23
years of professional experience
5
5
years of post-secondary education
Work history
Account manager
Ct Global Freight Audit
Birmingham, Birmingham
2020.04 - Current
- Supported business relationships to foster loyalty and long-term commitment.
- Assisted in preparing detailed reports to provide insight into account performance.
- Aided in implementing customer service policies to enhance client experience.
- Built rapport with clients through regular communication.
- Conducted training sessions to upskill junior team members.
- Helped arrange and attend networking events to expand professional contacts and prospects.
- Collaborated with product development teams to customise offerings according to client needs.
- Presented to potential clients to secure new business partnerships.
- Ensured timely delivery of products and services to meet customer expectations.
- Facilitated team meetings for effective communication and project updates.
- Monitored customer trends and account performance to identify and rectify challenges.
- Compiled KPI reports to illustrate overall performance.
Business development executive
Pall-Ex Group
Ellistown, Leicestershire
2017.09 - 2020.04
- Streamlined communications internally and externally, improving overall workflow processes.
- Assisted in budget development and oversight, maintaining fiscal discipline across projects.
- Devised strategic plans for revenue generation whilst aligning with company objectives.
- Delivered outstanding customer service, resulting in repeat business collaborations.
- Developed new business relationships by networking with industry professionals.
- Identified potential clients for business expansion opportunities.
Field team support manager
Hermes Parcelnet
Coventry, Warwickshire
2015.10 - 2017.09
- Fostered team cohesion for greater productivity and morale.
- Upheld company standards through rigorous quality control procedures.
- Adjusted resource allocation according to workload fluctuations, ensuring optimal utilisation.
- Created a supportive work environment leading to high staff retention rates.
- Developed a comprehensive training programme for improved team performance.
Account manager
Seko Synergy Retail Support
Northampton, Northamptonshire
2014.04 - 2015.09
- Prepared detailed reports to provide insight into account performance.
- Facilitated training sessions to upskill junior team members.
- Collaborated with sales team for achieving shared objectives.
- Managed business relationships to ensure loyalty and long-term commitment.
- Assured timely delivery of products and services to meet customer expectations.
- Resolved client issues promptly, ensuring high levels of satisfaction.
Inventory supervisor
DHL Supply Chain
Daventry, Northamptonshire
2005.09 - 2014.04
- Collaborated closely with other departments, worked towards common organisational goals.
- Improved accuracy with regular reconciliation of physical stock with inventory records.
- Streamlined operations for cost reduction by identifying obsolete items in stock.
- Increased efficiency by developing and implementing inventory control procedures.
Law clerk
Squire, Sanders & Dempsey
Bratislava, Slovakia
2003.06 - 2005.08
- Conducted initial client interviews, extracting key details for case building.
- Organised daily schedules for barristers maximising use of time.
- Conducted extensive legal research to support case development.
- Assisted solicitors in the preparation of legal documents for court cases.
Education
masters degree - Law
Comenius University
Bratislava, Slovakia 1998.09 - 2003.05
Skills
- Logistics and supply chain solutions
- Account management and development
- Partnership development
- Advanced data analysis
- GDPR compliance
- Conflict resolution
- Database management
- Interpersonal skills
Languages
Slovak
Native
Czech
Fluent
English
Fluent
Hungarian
Advanced
Russian
Intermediate
References
References available upon request.
Timeline
Account manager
Ct Global Freight Audit
2020.04 - Current
Business development executive
Pall-Ex Group
2017.09 - 2020.04
Field team support manager
Hermes Parcelnet
2015.10 - 2017.09
Account manager
Seko Synergy Retail Support
2014.04 - 2015.09
Inventory supervisor
DHL Supply Chain
2005.09 - 2014.04
Law clerk
Squire, Sanders & Dempsey
2003.06 - 2005.08
masters degree - Law
Comenius University
1998.09 - 2003.05