PETER KING AMANOR YIRENKYI
Leicester,Leicestershire
Summary
Professional with expertise in customer relationship management and sales strategies, skilled in MS Office and computer applications. Proven ability to communicate effectively, manage time efficiently, and maintain attention to detail, ensuring timely project completion. Strong commitment to health and safety standards while excelling in collaborative environments and data entry tasks. Aims to utilize skills in a dynamic setting to contribute to organizational success.
Overview
8
8
years of professional experience
Work history
Warehouse Operative
FIRST CALL CONTRACT SERVICES
Leicesre, Leicestershire
2025.11 - 2025.12
- Executed loading and unloading of parcels, ensuring safe transport of goods.
- Reduced damages through meticulous handling and storage of fragile items.
- Assisted team members with safe loading of large items onto delivery trucks.
- Performed general warehouse duties while adhering to safety regulations.
Client Engagement service
GCB BANK PLC
New Tafo, Eastern Region
2022.05 - 2025.08
- Onboarded new customers to Bank’s mobile app, enhancing user engagement.
- Addressed client enquiries and resolved issues to ensure high satisfaction levels.
- Amended and updated account information for accuracy and compliance.
- Managed new account openings efficiently, contributing to business growth.
- Completed duties to deliver on targets with accuracy and efficiency.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Applied positive customer service approach to increase satisfaction levels.
- Delivered exceptional customer service by proactively listening to concerns and answering questions.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Carried out day-to-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Offered friendly, efficient customer service and handled challenging situations with ease.
Gmoney Promoter
G MONEY MOBILE MONEY SERVICE
New Tafo
2019.01 - 2022.05
- Responsible for onboarding new customers.
Back Office Teller(Mandatory National Service)
GCB BANK PLC
New Tafo, Eastern Region
2017.09 - 2018.10
- Provided effective solutions to customer enquiries to enhance satisfaction.
- Issued cheque and withdrawal books to facilitate transactions.
- Provided administrative support when necessary for seamless office operations.
- Promoted bank services through active engagement with customers, increased product awareness.
Education
MSC - Cyber Security Technology
Northumbria University
London, United Kingdom 2025.10 -
BA - Geography and Resource Development
University f Ghana
Accra, Ghana 2012.09 - 2016.05
WASSCE - General Arts
Abuakwa State College
KYEBI, GHANA 2008.09 - 2012.08
Skills
- MS Office proficiency
- Customer relationship management
- Sales and upselling strategies
- Communication skills
- Attention to detail
- Time management proficiency
- Use of handheld devices
- Heavy lifting capability
- Basic computer literacy
- Deadline adherence
- Punctuality assurance
- Data entry competence
- Health and Safety Compliance
- Team player
- Multidisciplinary teamwork
Affiliations
- Football(Soccer) Enthusiasts
- Computer Gaming
- Reading
- Watching Movies
Languages
English
Fluent
Timeline
Warehouse Operative
FIRST CALL CONTRACT SERVICES
2025.11 - 2025.12
MSC - Cyber Security Technology
Northumbria University
2025.10 -
Client Engagement service
GCB BANK PLC
2022.05 - 2025.08
Gmoney Promoter
G MONEY MOBILE MONEY SERVICE
2019.01 - 2022.05
Back Office Teller(Mandatory National Service)
GCB BANK PLC
2017.09 - 2018.10
BA - Geography and Resource Development
University f Ghana
2012.09 - 2016.05
WASSCE - General Arts
Abuakwa State College
2008.09 - 2012.08