Peter Humphrys
Prestatyn,Denb
Summary
Strategic and detail-oriented Test Manager with extensive experience leading quality assurance initiatives across complex projects and cross-functional teams. Expert in developing and implementing risk-based test strategies, optimising test processes, and ensuring compliance within Agile, Waterfall, and V-Model frameworks. Proven ability to drive continuous improvement, enhance test efficiency, and deliver high-quality software through strong leadership, stakeholder engagement, and data-driven decision-making. Proficient in industry-standard tools including JIRA, Confluence, HP Quality Centre, and automation frameworks such as Cucumber. Recognised for clear communication, critical thinking, and a results-focused approach that consistently adds value across the software development lifecycle.
Overview
31
31
years of professional experience
1995
1995
years of post-secondary education
Work History
Senior Test Consultant
Gatwick Airport IT (Resillion)
Crawley, West Sussex
04.2022 - Current
- End-to-End Testing Management - Directed end-to-end testing phases, including System Integration Testing (SIT) and User Acceptance Testing (UAT), ensuring comprehensive testing of both hardware and software installations. Managed third-party vendors and external suppliers to secure seamless integration and operational readiness in complex environments.
- Collaborative Test Strategy Development - Partnered with client business units, IT teams, and systems integrators to devise tailored test strategies and plans that aligned with project goals, addressing both functional and non-functional requirements.
- Team Leadership and Mentorship - Led a team of senior test analysts, fostering a culture of continuous learning and engagement. Motivated the team to achieve high performance, driving efficiency and quality improvements.
- Comprehensive Solution Understanding - Developed an in-depth understanding of end-to-end solutions, effectively defining and refining testing requirements to ensure alignment with project specifications and strategic objectives.
- Efficient Testing Delivery - Executed testing activities in line with the established test strategy, rigorously adhering to project timelines, quality standards, and client expectations.
- Flexible Project Methodology Application - Applied Agile, Waterfall and hybrid methodologies to suit project needs, adapting approaches as necessary to ensure successful delivery. Assisted with budget considerations for testing projects to optimize resource allocation.
- Risk Assessment and Resource Planning - Conducted thorough risk assessments and developed prioritized task plans, strategically allocating resources to optimize testing processes and mitigate potential issues.
- Stakeholder Management and Communication - Maintained clear, consistent communication with stakeholders, managing expectations and providing insight throughout the testing lifecycle to ensure alignment and transparency.
- Regular Progress Reporting - Delivered regular, comprehensive updates on testing activities, highlighting key milestones, progress and addressing any challenges encountered.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Successfully delivered on tasks within tight deadlines.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
Senior Test Consultant
Heineken (Resillion)
Edinburgh, Midlothian
05.2021 - 03.2022
- Led End-to-End Functional and UAT for Salesforce Solution - Directed the functional and user acceptance testing (UAT) phases for a Salesforce case management solution, ensuring strict alignment with business requirements. Developed and executed test plans and scripts, identified and documented defects and collaborated closely with stakeholders to resolve issues, leading to a successful deployment with minimal post-launch defects.
- Developed Comprehensive Test Strategies - Created in-depth test strategies covering system, integration, user acceptance and end-to-end testing, ensuring readiness and alignment with project goals and business objectives.
- Collaborated with Product Teams for Rigorous System Testing - Worked closely with Product Group teams, including testers, to validate system testing accuracy and fit for purpose. Ensured all processes were meticulously documented, reinforcing the quality and continuity of testing efforts.
- Provided Quality Assurance and Testing Support - Independently managed quality assurance across all application and functional testing phases, consistently maintaining high standards within defined timelines. Provided targeted testing support to Product Groups to uphold quality benchmarks.
- Delivered Project-Level Reporting - Offered stakeholders concise and informative project-level reporting on testing progress, findings, and outcomes, keeping them informed and enabling transparent decision-making.
- Resolved Defects and Test Findings - Proactively managed defect resolution, working with Product Group test teams to address issues across the end-to-end solution and uphold solution integrity.
- Risk Management and Documentation - Identified, documented, and escalated project and solution risks, ensuring stakeholders had clear insights into potential impacts and mitigations.
- Stakeholder Relationship Management - Built and sustained strong relationships with stakeholders, collaborating effectively with business SMEs to align testing activities with business requirements and drive smooth project execution.
- Developed Business Assurance Process - Created an assurance process that bolstered business confidence in the solution, supporting consistent validation and quality control across project iterations.
Senior Test Manager/Managing Consultant
Internal (Sogeti/Capgemini)
London, City of London
02.2021 - 03.2021
- Led QA Transformation Initiative - Defined high-level sales descriptions and developed a comprehensive runbook and multi-level training materials for the 2019 QA transformation. Created resources to align stakeholders with strategic goals, establish process consistency and support seamless onboarding and upskilling, significantly enhancing the transformation's impact and organization-wide adoption.
- Accelerated Deployment by 40% - Produced clear, detailed documentation on behalf of Senior Consultants, streamlining processes and reducing standard deployment times for faster project rollouts.
- Executed Comprehensive Testing - Developed and executed test scripts for all phases of the testing lifecycle, including system, functional, and business acceptance testing. Provided in-depth analysis and detailed reporting on results to ensure quality and effectiveness.
- Managed Defect Lifecycles - Oversaw defect lifecycles by raising, tracking, and resolving issues through structured defect management, enhancing overall solution quality and reliability.
- Transformed Documentation into Actionable Test Cases - Analysed project documentation and created precise, actionable test cases. Executed test scripts across various levels, ensuring complete test coverage and high accuracy.
- Led Risk and Issue Management - Directed risk and issue management in testing, establishing robust governance, audit and stakeholder engagement practices that ensured smooth project execution, regulatory compliance and risk mitigation.
Senior TPI Next Consultant and Auditor
Rural Payments Wales (Sogeti/Capgemini)
Cardiff, Vale of Glamorgan
09.2020 - 02.2021
- Led Independent TPI Next Assessment - Conducted a comprehensive TPI Next assessment to evaluate current testing processes, identifying key areas for optimization. Successfully implemented improvements that enhanced overall testing efficiency and effectiveness.
- Engaged Senior Stakeholders and Client Teams - Leveraged strong influence and negotiation skills to secure alignment and buy-in from senior stakeholders and client teams, ensuring smooth adoption of process enhancements and shared commitment to quality improvements.
- Facilitated In-Depth Stakeholder Interviews - Designed, prepared and conducted structured interviews with key stakeholders to gather critical insights, validate findings and support a collaborative approach to process improvements.
- Streamlined audit procedures, resulted in time-efficient practices.
Senior Test Manager / Managing Consultant
Heathrow Airport Limited (Sogeti/Capgemini)
Heathrow, Hillingdon
09.2019 - 08.2020
- Unified Reporting Across Multiple Test Teams - Consolidated testing results from several third-party teams, delivering real-time, accurate progress reports to Heathrow Airport stakeholders. Provided a clear, unified view of product quality, ensuring that all parties had immediate insights into testing outcomes.
- Enabled Proactive Risk Management - Identified key product risks and developed comprehensive mitigation plans, equipping stakeholders with actionable insights for data-driven decision-making. Facilitated a proactive approach to risk management that enhanced project predictability and minimized potential disruptions.
- Led team of consultants, ensuring high-quality service delivery.
- Provided thought leadership within the consulting sector, impacted company reputation positively.
- Directed end-to-end project life cycles for successful execution.
Senior Test Manager / Managing Consultant
HMRC
01.2017 - 08.2019
- Directed Comprehensive Testing for Medium to Large-Scale Projects - Managed end-to-end testing activities for substantial projects, ensuring timely, high-quality delivery across all testing phases.
- Led Documentation Reviews for Front-End and Back-End Applications - Conducted thorough reviews of functional and technical documentation, ensuring alignment with project requirements and confirming readiness for testing. Strengthened project accuracy and quality by addressing any discrepancies prior to execution.
- Developed and Managed Test Estimates and Budgets - Created precise test estimates and monitored forecasted vs. actual expenditures, maintaining budget adherence and optimizing resource allocation for efficient project progression.
Senior Test Manager / Managing Consultant
ARM Holdings
Cambridge
11.2015 - 12.2016
- Coordinated End-to-End Testing for SharePoint Application - Led the test planning, execution and issue resolution for a new SharePoint application at a global semiconductor and software design leader. Ensured comprehensive testing coverage across all stages, maintaining rigorous standards for quality.
- Delivered High-Quality Deployment with Minimal Defects - Achieved a defect-free production release by managing meticulous testing and issue resolution processes, resulting in seamless functionality and high client satisfaction.
Test Manager / Principal Consultant
DEFRA
Reading
12.2013 - 10.2015
- Led User Acceptance Testing (UAT) in Agile Environment - Oversaw UAT phases for a critical government department, creating detailed user stories and managing test resources effectively within an Agile framework. Collaborated closely with stakeholders to ensure testing alignment with user requirements, contributing to seamless project delivery.
- Managed and Mentored Automation Engineering Team - Led a team of six Automation Engineers, implementing testing improvements through Selenium, Cucumber and BDD tools. Guided the team to optimize automation processes and enhance overall testing efficiency.
- Recognized for Exceptional Contributions - Awarded Sogeti's 'Star Award' for exceeding expectations, reflecting a strong commitment to project success and high-quality deliverables.
- Promoted for Consistent Excellence - Advanced from Principal Consultant II to Principal Consultant I due to consistent performance excellence, impactful leadership and the value brought to both projects and team dynamics.
- Achieved 30% Reduction in Testing Timelines - Streamlined testing by automating manual test processes, resulting in a 30% decrease in testing and project timelines. This automation initiative significantly boosted efficiency and productivity across the project.
Test Manager
Wincanton
Chippenham
06.2012 - 11.2013
- Identified bottlenecks early in the process, preventing costly delays later on.
- Conducted performance tests for enhanced software speed and reliability.
- Ensured software quality by conducting rigorous manual testing.
- Enhanced communication amongst the team through regular meetings and updates.
Test Manager
Citylink
Heathrow
04.2011 - 05.2012
- Created robust risk mitigation plans, reducing potential project obstacles.
- Implemented automated tests to improve accuracy and efficiency.
- Led team in creating detailed test plans for better project outcomes.
- Provided expert advice to developers, improving product quality before testing phase.
Test Manager / Consultant
Acutest (Thermo Fisher)
Frankfurt
10.2010 - 03.2011
- Improved testing efficiency by identifying and implementing more effective test strategies.
- Worked closely with stakeholders to understand requirements, ensuring precise testing focus.
- Enhanced communication amongst the team through regular meetings and updates.
- Managed defect tracking process, increasing overall software stability.
Test Lead
Engage Your Customer
Richmond upon Thames
01.2009 - 09.2010
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Test Lead
AppLabs (National Australia Group / Clydesdale and Yorkshire Banks)
Glasgow
05.2008 - 07.2010
- Increased customer satisfaction by resolving issues.
- Improved efficiency and productivity by acquiring new skills.
- Completed duties to deliver on targets with accuracy and efficiency.
- Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
Test Associate
SQS (Barclays Technology Centre)
Manchester
02.2007 - 04.2008
- Streamlined defect identification process, leading to faster resolution times.
- Collaborated with development team for quick bug fixes and refinements.
- Maintained up-to-date test documentation, facilitating efficient knowledge transfer within the team.
- Managed a diverse range of software types including mobile apps, web applications and desktop programs.
Test Consultant
Virgin Media
Hook
03.2004 - 11.2006
- Utilised white box testing methods, validating internal structures and workings of an application for comprehensive analysis.
- Improved system performance with rigorous stress testing procedures.
- Performed regression tests after bug fixes, confirming improved functionality.
- Executed exploratory testing before formal process implementation, identifying potential issues early.
Test Lead
BT Global Services
Leicester
03.2001 - 02.2004
- Monitored server systems to prevent potential issues before they escalated.
- Installed and configured Cisco hardware and software for operational improvement.
- Assisted in the design of LAN and WAN architectures for optimal performance.
- Managed network infrastructures, enhancing overall efficiency.
Senior Consultant
Computer Science Corporation (Digitel)
01.1999 - 01.2001
- Conducted regression testing, ensuring consistent software performance.
- Conducted stress tests under varying conditions for improved software resilience.
- Streamlined testing process with implementation of new methodologies.
- Analysed user feedback to improve overall application functionality.
Consultant
International Consulting Services (VIAG Interkom and KPN Orange)
Munich
01.1998 - 01.1999
Project Planner / Tester
NYNEX CableComms
Brighton
01.1994 - 01.1998
- Enhanced project visibility with comprehensive reporting and documentation.
- Identified potential bottlenecks, ensured smooth progress of project.
- Aligned multiple stakeholder interests to achieve common goals.
Education
Bachelor of Science (BSc) - Business Information Technology
South Bank University
Skills
Test & Quality Assurance
- Test Management & Implementation
- Test Process Optimization (TPI Next, TMap)
- Risk-Based Testing
- Security & Performance Testing
- Test Case Development
- Quality Assurance & Compliance
- ISTQB Certified
- Continuous Improvement (CI) Initiatives
- Test Team Leadership
- Strategic Planning & Execution
- Project Scoping & Management
- Change Management Expertise
- Decision Making & Problem Solving
- Stakeholder Reporting & Engagement
- Relationship Building
- HP Quality Centre / ALM
- JIRA (Advanced Proficiency)
- Confluence
- Microsoft Office Suite
- Eclipse IDE
- Cucumber
- APIs Familiarity
- SQL & Database Understanding
- Project Management Tools
- Agile (Proficient & Adaptable)
- Waterfall
- V-Model
- Test Management Approach (TMap)
- Requirements Gathering & Analysis
- Performance Reporting
- Process Improvement
- Results-Driven Mindset
- Familiarity with Machine Learning Concepts
Hobbies and interest
- Scuba Diving - Certified as a PADI Staff Instructor.
- Travelling - Passionate about exploring new cultures and environments.
- Photography - Enjoy capturing landscapes and urban scenes.
- Cycling and Outdoor Activities - Enjoy staying active through cycling, hiking and nature excursions.
- Volunteering - Actively participate in local community and church projects.
Timeline
Senior Test Consultant
Gatwick Airport IT (Resillion)
04.2022 - Current
Senior Test Consultant
Heineken (Resillion)
05.2021 - 03.2022
Senior Test Manager/Managing Consultant
Internal (Sogeti/Capgemini)
02.2021 - 03.2021
Senior TPI Next Consultant and Auditor
Rural Payments Wales (Sogeti/Capgemini)
09.2020 - 02.2021
Senior Test Manager / Managing Consultant
Heathrow Airport Limited (Sogeti/Capgemini)
09.2019 - 08.2020
Senior Test Manager / Managing Consultant
HMRC
01.2017 - 08.2019
Senior Test Manager / Managing Consultant
ARM Holdings
11.2015 - 12.2016
Test Manager / Principal Consultant
DEFRA
12.2013 - 10.2015
Test Manager
Wincanton
06.2012 - 11.2013
Test Manager
Citylink
04.2011 - 05.2012
Test Manager / Consultant
Acutest (Thermo Fisher)
10.2010 - 03.2011
Test Lead
Engage Your Customer
01.2009 - 09.2010
Test Lead
AppLabs (National Australia Group / Clydesdale and Yorkshire Banks)
05.2008 - 07.2010
Test Associate
SQS (Barclays Technology Centre)
02.2007 - 04.2008
Test Consultant
Virgin Media
03.2004 - 11.2006
Test Lead
BT Global Services
03.2001 - 02.2004
Senior Consultant
Computer Science Corporation (Digitel)
01.1999 - 01.2001
Consultant
International Consulting Services (VIAG Interkom and KPN Orange)
01.1998 - 01.1999
Project Planner / Tester
NYNEX CableComms
01.1994 - 01.1998
Bachelor of Science (BSc) - Business Information Technology
South Bank University
Similar Profiles
Kenny SporckKenny Sporck
Operations Lead - Software Quality Services at ResillionOperations Lead - Software Quality Services at Resillion
Andrei BuligaAndrei Buliga
Aviation Security Officer at Gatwick AirportAviation Security Officer at Gatwick Airport
SOURABH GAIKWADSOURABH GAIKWAD
System Analyst at Resillion India Pvt LtdSystem Analyst at Resillion India Pvt Ltd