Peter Humber

Due a business restructure the previous company was morphed into StageGear leaving behind the previous director structure. StageGear was set up as a Sales, Install, Service and Rental company for Professional Audio, Lighting, Video and Special Effects products and deals with Education, Business solutions as well as Hospitality and Retail industries.

My role includes running the business, over seeing employees, project management and technical services.

• Created and led successful business culture focused on performance.
• Identified and resolved operational issues impacting productivity, performance or profitability.
• Directed day-to-day work of employees and motivated teams to exceed objectives.
• Directed administration and optimisation of financial operations, payroll and accounting processes.

I set up the Sound & Light Company in 2003 with a Business Partner, using skills, contacts and knowledge from my previous career and hobby choices. This was an era of start up web shops and the use of the internet allowed us to trade across the UK as well as Renting equipment across the Island, coupled with Installation Projects and Service Call works to Education, Business, Retails and Hospitality industries.

As one of the Managing Directors my job role was to build sales and look after day to day enquiries to build a future career within the industry I had spent so much time in since leaving school.

I took the position at AC Lighting due to business issues at StageTec and the financial position of StageTec was causing salary payment issues.

Again Employed to advise and sell Professional Audio, Lighting, Video and Special effects products to the TV and Entertainment Industries, but also I was tasked with bringing Audio Sales to what was predominantly a Lighting company.

With my Audio knowledge I was also involved with Project works and system design for Theatre and Education.

This was an office based position dealing with web site and telephone enquires and ensuring that customer needs and expectations were met similar to my role at StageTec.

• Technical Sales (Phone, Email and Fax PO's)
• Project Design & Quoting

Employed to advise and sell Professional Audio, Lighting, Video and Special effects products to the TV and Entertainment Industries.

This was an office based position dealing with web site and telephone enquires and ensuring that customer needs and expectations were met.

• Technical Sales (Phone, Email and Fax PO's)
• Project Design & Quoting

• Employed by a local business-man, who owns a small group of companies, after an invitation to return and concentrate on boosting the reputation and sales of one of the companies. I was the General Manager, over- seeing a professional Sound & Lighting company, with Sales, Hire, Service and Installation departments. A second retail electronics store in the business's old High Street premises was opened and this sells general electronic hobby products including those sold by Tandy.
• Managed daily operations and staff in a dynamic retail environment.
• Coordinated daily activities to Optimise operational efficiency across both stores.
• Executed advertising and promotional strategies, significantly increasing product visibility.
• Conducted training sessions for employees on products, services, and EPOS systems.
• Computer Network administrator, including the installation and running of the Electronic Point Of Sales systems.

• Employed by Royal London Insurance as Financial Adviser, selling diverse financial products including pensions, endowments, and life assurance to designated customer base.
• Recommended sound retirement plans to ensure future stability.
• Prepared comprehensive financial reports for improved decision making.
• Guided clients through complex mortgage applications, simplified process.
• Passed in-house training programme and CII Financial Planning Certificates 1, 2, and 3 in first year.

• I was asked back by the Proprietor to revive the Sound & Lighting department after a decline. Responsibilities included:- Promotion of new products & services.- Processing customer orders- Sale of professional sound & lighting equipment.- Customer service.
• Developed robust client relationships for improved business growth.
• Cultivated strong relationships with suppliers and other industry players to ensure smooth operations.
• I was asked back by the Proprietor to revive the Sound & Lighting department after a decline. Responsibilities included:- Promotion of new products & services.- Processing customer orders- Sale of professional sound & lighting equipment.- Customer service.

Due to commuting challenges for my previous role, I was offered this position with a view of moving to their sales team.

• Organising Export Orders- Packing components for specific orders
• Facilitated smooth operations by working closely with sales management team.

• Progressed from trainee Manager in Brighton Store to Manager of Boscombe branch, demonstrating capability and leadership.
• My duties included:- Communicating with staff and customers- Managing staff, and distributing tasks- Ensured smooth running of the store and ordered stock as required.

• Oversaw operations during proprietor's absence.- Guided customers through purchase process.- Handled customer queries and processed orders.
• Maintained knowledge of current sales promotions helping customers make informed buying decisions.
• Built strong relationships with regular customers for repeat business.
• Learnt about new products quickly, providing comprehensive guidance to customers.

• Sold and installed sound and lighting equipment for diverse events, ensuring high-quality setups and customer satisfaction.-Managed customer interactions and coordinated stock ordering to maintain inventory levels and meet demand.
• Assisted customers with product selection for optimal satisfaction.
• Maintained knowledge of current sales promotions helping customers make informed buying decisions.
• Handled high-pressure situations calmly, keeping store operation seamless during peak hours.