Experienced in front-of-house customer care within an educational environment. I have always had a strong focus on relationship building and complaint handling. Throughout my career, I have gained expertise in cash handling and pride myself on excellent time management and have ensured seamless operations and adherence to professional dress codes. Skilled in practical numeracy and fostering positive customer interactions, with a commitment to delivering exceptional service.
Completed Career Engagement in Royal Navy gaining extensive experience in leadership and management.
Transitioned from military service to prioritise family commitments.
Awarded campaign medals and Long Service and Good Conduct Medal whilst in the Royal Navy. Joined Hornsea School as the data manager and was soon promoted to Assistant Headteacher. Received numerous letters of commendation during my Naval service for outstanding contributions to operational and administrative performance.