Peter Gourley

Dynamic professional with a strong foundation in proactive initiative taking and ethical fundraising understanding. Demonstrates expertise in trustee relationship handling and delivering impactful presentations. Committed to leveraging these skills to drive successful outcomes in future roles, with a focus on enhancing organisational growth and integrity.

• Developed commercial and pricing strategy across SaaS, licence, BaaS, hosted and multi-tenancy deal models, translating cost drivers into gross and net margin outcomes.
• Translated pricing approach into toolkits (pricing calculators, discount parameters, proposal templates) to drive sales team pricing autonomy.
• Accountability for all commercial operations including long term revenue forecasting for path to profit planning, investor growth reporting, pipeline oversight, deal win/loss reviews, sales team KPI management.
• Negotiated and signed a 10-year £80m SaaS contract with a South African bank, taking the deal from discovery through commercial design, signature and production launch.
• Negotiated purchase agreements with key 10x suppliers worth £2-3m per annum in value including AWS to secure long-term discounts based on spend pledges – to secure access to new distribution channels and accelerator schemes e.g. AWS marketplace.
• Created and executed GTM strategies for 10x’s two largest markets, EMEA and APAC, including target segmentation, partnership motions, sales collateral, KPIs and investment cases.

• Led four major banking clients into production across the UK, Australia and South Africa, with average annual project spend of c.£10m per client.
• Directed 4 clients successfully into production live (JP Morgan Chase in UK, Westpac BaaS in Aus, Old Mutual in South Africa, and Nationwide in UK – average project spend of £10m per year per client.
• 10x accountability for leading their roadmap prioritisation and definition, requirement discovery to API spec level, production readiness and testing, go live criteria definition and tracking, post launch monitoring and alerting, incident and security management protocols and operationalisation.
• Accountability for designing, operationalising and evolving from scratch all client-side operational processes and assets - from 6-3-2-1 product requirement definition, change requests, contractual commitment tracking, delivery burn down, service reviews, incident & defect management performance, KPI performance scorecards, multi-year roadmap planning, API and data schema documentation library hygiene. This involved working across a matrix of functional teams – both customer side and across 10x – from platform engineering, incident management, payments processing and cyber security functions to analyse data to identify latency, throughput, defect resolution data to identify opportunities to improve our api-level or operational performance
• Worked across a panel of FinTech partners - ranging from onboarding, anti-fraud providers, through to cards and payments partners – and as the largest and most mature FinTech, I had de facto customer accountability to orchestrate the other partners to ensure timeframes were adhered to and that all customer, scheme and regulatory requirements were met in full and operating to production grade quality and robustness
• Direct leadership over a team of 5 Client Success Managers operating across the globe – with a focus on defining, implementing and refining ways of working to enable team to scale efficiently whilst remaining lean – delivering consistent, high quality experiences to our customers. Key aspect of role was bringing up multi-disciplinary skill level of team to handle commercial aspects through to managing multi level stakeholder and partner matrices effectively.
• Leading virtual teams of >100 people comprising 10x engineering + product + technical operations + customer operations + security + legal + risk, alongside same composition client side, plus an ecosystem of third-party partners across onboarding, payments, cards, fraud screening, cloud providers to deliver a market launch that met all client regulatory and security control expectations.

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