Peter Cofie

Location: DA1 Availability: Immediately PERSONAL STATEMENT Results-oriented experienced Business Analyst with over 5 years in identifying and implementing process improvements, and a proven track record of cost savings resulting in a 30% increase in revenue. Experienced as an Ex-Military with the British Army has sharpened one's Critical thinking, analytical, and results-driven skills over the past decade, resulting in 60% end-user satisfaction. Skilled in breaking down complex tasks into simpler tasks, and developing and executing comprehensive testing plans resulting in project delivery on time. TECHNICAL PROFICIENCIES Business Analysis: Process Re-Engineering | Process Improvement | Stakeholder Management | AS-IS |TO-BE| Gap Analysis | Document Design | Workshop Facilitation | Root Cause Analysis | Process Flow Mapping |Project Scoping | Full Project Lifecycle | Target Operating Model | Business Operating Model | RAID Management | SDLC | MoSCoW | User Stories | UAT Testing Operational Activities: Operational Management | Planning and Monitoring | Requirement Management and Communication Work Streams: GDPR | Remediation | CRM| LMS | Data Migration Tools/Software’s:| MS Project |Lucid Chart | Draw.io | Smart Draw| PowerPoint | Excel | Word |Process & Methodology: Agile | Balsamiq |Waterfall | Unified Modelling Language (UML) | Customer Journey Definition

• Completed project with a tight budget of £85,000 for Learning Management Systems - LMS
• Achieved a bespoke LMS for clients with much-improved student-friendliness, easy navigation on-site, and options for students to purchase courses to increase sales by approximately 35% more.